Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Field Service Production Technician

Company: Centric Business Systems, Inc.

Location: Washington DC

Posted Jan 23, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Production Technician (FSPT). The role involves managing a territory of high-volume production machines, performing repairs and maintenance, and ensuring customer satisfaction. The ideal candidate should have A+ Certification, 2+ years of experience in supporting general line equipment, strong computer literacy, and 5+ years of industry experience. UBEO offers a competitive compensation package and excellent benefits.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Sanctions Compliance Officer

Company: Meta

Location: Washington, DC

Posted Jan 23, 2025

Meta is seeking a Sanctions Compliance Officer to support its global program for a leading social media and fintech company. The role involves assessing the effectiveness of existing policies, developing recommendations for improvement, providing guidance and training, collaborating with various teams, staying updated with regulatory changes, conducting periodic reviews, and managing projects. The ideal candidate should have a relevant degree, at least 3 years of experience in fintech, understanding of sanctions regulations, analytical skills, and proficiency in SQL and Python. Meta offers a competitive salary, bonus, equity, and benefits.

Sr. Marketing Strategist (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Senior Associate for Marketing Strategy in a flexible hybrid role. The ideal candidate will have 3-5 years of experience in marketing, multifamily loan products, and B2B financial services. Key responsibilities include project management, audience expertise, business insight, effective communication, strategy development, and cross-functional collaboration. The role offers opportunities for continuous learning, career growth, and contributing to the mission of creating access to fair, affordable housing finance.

Project Manager - REMOTE (Mgr Project Management 2) - 4295

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 23, 2025

HII-TSD is recruiting a Project Manager to oversee the migration of local active directory environments to a National Active Directory environment for the U.S. Courts. The role involves collaborating with various technology providers, application development teams, and stakeholders. Key responsibilities include applying project management principles, developing project management tools, enhancing team collaboration, and leading working groups. The ideal candidate should have 6 years of relevant experience with a Bachelor's degree, or 4 years with a Master's degree. PMP certification and experience with Microsoft Project Online, JIRA, and both traditional and agile methodologies are preferred.

Sr. Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 23, 2025

Fannie Mae is a company dedicated to making homeownership possible for millions. They offer a flexible work environment and opportunities for career growth. The Senior Associate position in SingleFamily and Multifamily Capital Markets Oversight involves overseeing transactions, managing risks, and developing risk metrics. The ideal candidate should have 2+ years of experience in financial markets, market risk analytics, or related fields, and possess strong quantitative and communication skills.

Senior Accountant - Financial Statement Prep

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

A prestigious association is hiring a Senior Revenue Accountant with extensive Financial Statement Prep experience. The role involves preparing financial statements, collecting data for surveys, and forging relationships with operation groups. Core competencies include extensive technical knowledge of accounting principles, excellent communication skills, and advanced MS Excel and accounting software proficiency. Minimum requirements include a Bachelor's degree in Accounting, 4+ years of accounting experience, and strong project management skills.

Executive Director - Head of Community Advocacy & Impact, Consumer and Business Intelligence

Company: JPMorgan Chase

Location: Washington, DC

Posted Jan 23, 2025

The job posting is for an Executive Director - Head of Community Advocacy & Impact within the Consumer and Business Intelligence division at JPMC. The role involves driving strategic vision for community impact, leading community engagements, and fostering partnerships with external organizations to enhance financial health in underserved communities. The ideal candidate should have 8+ years of experience, strong strategic thinking, program management, and partnership skills. A financial services or economics background is preferred. The company offers competitive compensation, benefits, and a diverse, inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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