Technical Support Jobs in Washington DC

80,880 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Site Leader, D.C. United Summer Camps: 2024-3418

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 23, 2025

D.C. United Summer Camps is seeking a Site Leader for a five-day program offering soccer instruction and competition for children aged 5-13. The Site Leader will manage day-to-day operations, lead a team of 10+ coordinators and coaches, and inspire campers. Responsibilities include creating a positive camp culture, ensuring safety, managing staff, and communicating effectively with various stakeholders. The ideal candidate possesses a degree in youth education or related field, extensive youth development experience, and strong leadership skills. They must also be physically capable of handling camp duties and committed to the D.C. United brand. Benefits include working outdoors, complimentary game tickets, and potential awards.

Cyber Systems Operations

Company:

Location: Washington, UT

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses and background investigations, and age restrictions.

Senior Active Directory Engineer - REMOTE (Engineer Systems 3) - 4298

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 23, 2025

HII-TSD is seeking a Senior Active Directory Engineer for a fully remote role supporting the U.S. Courts Administrative Office. The role involves assisting with Inter-Forest User Migrations, Account Management, Provisioning, and AD Infrastructure. Key responsibilities include troubleshooting, maintaining AD management tools, creating training materials, and managing multiple projects. Essential requirements include 5 years of relevant experience with a Bachelor's degree, advanced knowledge in AD architecture, DNS, Kerberos, Windows Authentication, and strong networking skills. Preferred skills include experience with Quest Migration Manager for AD, Identity & Access Management concepts, ADFS, MFA, and SSO.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

DaVita, an Italian term meaning 'giving life', is recruiting a Registered Nurse for a hospital position. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training may take place in various facilities. The nurse will work in a positive team environment, overseeing a group of patients and leveraging a broad range of nursing skills. The position offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The nurse will work in a dynamic environment, providing specialty nephrology care in various settings like ICU, CCU, ED, and more.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

Producer, Politics - Spectrum News 1

Company: Spectrum

Location: Washington, DC

Posted Jan 23, 2025

Defensive Cyber Operations Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Leidos Digital Modernization sector is seeking Defensive Cyber Operations Analysts for a hybrid role in Washington, DC. The team supports the protection of federal networked systems from cyber threats. Primary responsibilities include incident detection and response, monitoring security tools, and developing mitigation strategies. Basic qualifications include an active DoD TS/SCI security clearance, a Bachelor's Degree, and relevant certifications. Preferred qualifications include prior CND and/or SOC experience, and familiarity with cybersecurity frameworks.

Client Executive, MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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