Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

J.P. Morgan Wealth Management - Private Client Advisor - Washington Township, MI and Surrounding areas

Company: JPMorgan Chase

Location: Washington, MI

Posted Jan 22, 2025

J.P. Morgan Chase is seeking a Private Client Advisor for Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a commitment to goals-based planning. Required qualifications include a valid Series 7 and Series 66 (63/65) license, and a valid Life, Health and Long Term Care Insurance license. Preferred qualifications include CFP® certification and a Bachelor's degree. The company offers a competitive total rewards package, including commission-based pay, discretionary incentive compensation, and a range of benefits.

Senior Active Directory Engineer - REMOTE (Engineer Systems 3) - 4324

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 22, 2025

HII-TSD is hiring a Senior Active Directory Engineer for a fully remote role supporting the U.S. Courts. The role involves assisting with Inter-Forest User Migrations, Account Management, Provisioning, and AD Infrastructure. The candidate must have advanced knowledge in AD architecture, DNS, Kerberos, Windows Authentication, and PKI. Strong analytical skills, TCP/IP networking knowledge, and excellent interpersonal skills are required. Familiarity with Quest Migration Manager for AD, ActiveRoles Server, and GPOs is beneficial. A new Federal Executive Order requires full COVID-19 vaccination for employment.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Senior Counsel - Public Affairs

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Travel Nurse RN - Home Health - $2,567 per week

Company: Protouch Staffing

Location: Vancouver, Washington

Posted Jan 22, 2025

Protouch Staffing is currently seeking a travel nurse RN for a 13-week home health position in Vancouver, Washington. The job requires 40 hours per week, Monday to Friday, 8 am - 5 pm, with an on-call rotation. Experience with home health, wound care, lab draws, and wound vac is desired. Protouch Staffing is a premier healthcare staffing agency in the USA, known for its commitment to quality and dependability, offering diverse staffing options including temporary, permanent, and travel nursing roles.

Program Manager II, Compliance, Regulatory Audits

Company: Google

Location: Washington, DC

Posted Jan 22, 2025

Google is seeking a Program Manager with a Bachelor's degree and 2 years of experience in program or project management, compliance, information security, IT audit, or risk management. The role involves leading complex, multi-disciplinary projects, managing project schedules, identifying risks, and communicating with cross-functional partners. The manager will work on information security compliance programs and audits, and collaborate with various teams including Legal, Compliance, Investigation, Communications, and Engineering. The US base salary range is $117,000-$172,000 + bonus + equity + benefits. Responsibilities include designing program communication plans, determining program lifecycle metrics, maintaining project trackers, executing change management, and building trusted relationships with stakeholders.

Private Client Banker - McPherson Square - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Jan 22, 2025

Chase is seeking a Private Client Banker for Branch Banking. The role involves managing a select group of affluent clients' banking relationships, providing tailored financial advice, and generating growth in their balances. The ideal candidate should have 1+ year of Branch Banking experience, a proven track record in client acquisition, and strong communication skills. They must adhere to banking policies and regulations, including Dodd Frank/Truth in Lending Act. The position offers a competitive total rewards package, comprehensive benefits, and opportunities for career growth in a diverse and inclusive environment.

Social Media Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Addison Group is currently recruiting for a Social Media Coordinator position in Washington, DC. The role involves managing day-to-day social media communications across various platforms, collaborating with team members to create and edit content, meeting publishing deadlines, monitoring social media activity, and tracking performance. The ideal candidate should have a BA/BS degree, preferably in a relevant communications field, along with 1-3 years of experience. Key skills include strong communication abilities, multitasking in a fast-paced environment, project management, proficiency in social media platforms, familiarity with a news/journalistic environment, and proficiency in Microsoft Office.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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