Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Proposal Technical Writer/Editor

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Proposal Technical Writer/Editor for their US Government Services team in Herndon, VA. The role involves writing, editing, and managing various document types, contributing to proposal and documentation efforts, and managing project or program functions. The ideal candidate should have a US citizenship, TS clearance, a Bachelor's degree or equivalent experience, and 5 years of experience in writing, editing, and document management. Strong planning, time management, and communication skills are required. The base pay for this position within the Washington DC metropolitan area is $101,000 - $169,000 annually. Maxar Technologies values diversity and is an equal opportunity employer.

Data scientist with ACF Experience

Company: Radiant Digital

Location: Washington DC

Posted Jan 20, 2025

The Data Scientist role at ACF involves transforming raw data into actionable insights for supporting children and families. Key responsibilities include data exploration and preparation, model development and advanced analytics, visualization and reporting, collaboration and stakeholder engagement, data governance and compliance, and continuous improvement. Required qualifications include a degree in Data Science, Statistics, Computer Science, or a related field, 3+ years of hands-on experience in data science, machine learning, or statistical modeling, and proficiency in programming languages like Python, R, SQL. Soft skills include excellent communication, problem-solving, and collaboration abilities.

OBGYN

Company: OBStat

Location: Auburn, Washington

Posted Jan 20, 2025

Ob Hospitalist Group, the largest dedicated OB/GYN hospitalist employer in the nation, offers a supportive work environment with a focus on quality medical care for expectant mothers. Located in Auburn, Washington, a family-friendly suburb of Seattle, the area provides outdoor adventures and excellent public schools. The Family Birth Center at MultiCare Auburn Medical Center features private rooms with amenities for moms and newborns, including lactation support. The program, starting in June 2024, offers 24-hour shifts with GYN coverage, midwife backup, and family practice backup. The hospital has a Level II NICU and performs approximately 44 deliveries monthly for hospitalists.

Orthopedic Hand/Upper Extremity Surgeon Needed in Washington State

Company: CompHealth

Location: Richland, Washington

Posted Jan 20, 2025

Richland, a city in Washington, offers a variety of recreational activities like fishing, boating, and water-skiing. It also boasts a rich cultural scene with performances from symphony, ballet, to community theater. The CompHealth recruiter will assist with contract negotiation, including pay, benefits, and incentives. The job opportunity is a hospital-employed orthopedic position with a 1:6 call schedule. It welcomes both new and experienced orthopedic surgeons, with a preference for those fellowship-trained in orthopedic hand surgery. The position offers a negotiable sign-on bonus, relocation assistance, malpractice with tail coverage, medical benefits, life insurance, and a retirement package. The daily patient load is approximately 38-42, with a mix of 75% adults and 25% pediatrics.

Sr. Proposal Manager

Company: Maxar Technologies

Location: Washington DC

Posted Jan 20, 2025

Maxar Technologies is seeking a Senior Proposal Manager to join their U.S. Government Services team in Herndon, VA. The successful candidate will lead cross-functional teams in designing, developing, and delivering compelling, compliant, and customer-focused proposals. The role requires an active TS security clearance, a Bachelor's degree or equivalent work experience, and 8+ years of experience managing Federal Government proposals. The position offers a comprehensive benefits package and is incentive-eligible. Maxar Technologies values diversity and is an equal opportunity employer.

Collibra - Solution Architect - 100% Remote (REF1737C)

Company: Citizant

Location: Washington DC

Posted Jan 20, 2025

Citizant, a leading provider of professional IT services to the US government, is seeking a Collibra Solution Architect or Ranger with 5-7 years of experience in data governance or data management. The role involves providing expert guidance on the design and implementation of the Collibra platform, developing data governance frameworks, and leading cross-functional teams. The company values ethical, talented, passionate, and committed A-players, offering excellent compensation, benefits, and opportunities for personal and professional development. US Citizenship is required, and an active Public Trust clearance or the ability to obtain one is necessary.

Manager, Finance (Remote)

Company: Aledade

Location: Washington DC

Posted Jan 20, 2025

Aledade is seeking a Manager of Finance Planning and Analysis to oversee revenue and practice share forecasting on a monthly, quarterly, and annual basis. The role involves collaborating with various departments, consolidating inputs, and presenting comprehensive reports to leadership. The ideal candidate should have a Bachelor's degree in Accounting or Finance, 7+ years of progressive experience in FP&A, and advanced skills in Microsoft Excel and Google's suite of products. Preferred skills include experience in the value-based care sector and proven experience collaborating with multiple teams. Aledade offers a comprehensive benefits package and a remote-friendly culture.

Government Account Representative

Company: Grainger

Location: Washington DC

Posted Jan 20, 2025

Grainger, a leading industrial distributor, is seeking a Government Account Representative (GAR) for an outside sales role. The GAR will develop relationships with approximately 40-70 large government customers to achieve profitable revenue growth. The position offers a base pay compensation range of $502,000 to $753,000, with potential for higher pay based on factors like geographic location, experience, and skills. The role involves maintaining an understanding of government contracts, creating a territory plan, and growing sales using various communication channels. Grainger provides comprehensive benefits, including medical, dental, vision, life, and pet insurance, a 401k retirement plan, employee discounts, tuition reimbursement, and more. The company is committed to equal employment opportunity and fostering an inclusive environment.

Management Associate

Company: Microstrategy

Location: Washington DC

Posted Jan 20, 2025

MicroStrategy, a market leader in enterprise analytics and mobility software, is revolutionizing businesses through data-driven innovation. The company is also a pioneer in adopting Bitcoin as a key asset, outperforming every company in the S&P 500. The Management Associate Program is a two-year initiative offering top college graduates exposure and training in various departments, fostering well-rounded future leaders. The program is highly selective, targeting smart, motivated individuals with strong leadership experience and excellent communication skills.

Nurse Practitioner Gastroenterology (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 20, 2025

The Swedish Digestive Health Institute in Edmonds, Washington, is hiring a full-time nurse practitioner for its new Gastroenterology team. This role offers outpatient care, growth opportunities, and a state-of-the-art facility. At least 1 year of experience is required with a compensation range of $132,000 to $183,000 per year. Swedish Medical Group, part of Swedish Health System, provides centralized support and access to seven Swedish Medical Center campuses.

Scientist II

Company: LGC

Location: Washington DC

Posted Jan 20, 2025

LGC's Clinical Diagnostics Division offers a comprehensive portfolio of diagnostic solutions and component materials, partnering with IVD assay developers, pharmaceutical CROs, and academic institutions. The Scientist II role involves supporting the research and development of new precision diagnostic products, mentoring junior scientists, and managing research technicians. The role requires deep technical knowledge of molecular methods, excellent communication skills, and organizational skills. LGC provides competitive benefits, including medical, dental, vision, 401k, parental, and caregiver leave, and a discretionary bonus program. The annual base pay range for this role is between $77,760 and $116,640.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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