Technical Support Jobs in Washington DC

80,887 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

General Management Analyst

Company: Digital Cloak

Location: Washington DC

Posted Jan 17, 2025

Digital Cloak is hiring a General Management Analyst for a government client. The role involves supporting day-to-day operations, providing administrative support, coordinating with stakeholders, and contributing to project documents. The ideal candidate should have strong analytical skills, excellent communication abilities, and at least 3 years of relevant experience. The position requires US citizenship, a security clearance, and the ability to work remotely with occasional onsite meetings in Washington DC. The role offers significant growth opportunities and the chance to work in a multidisciplinary team.

Oracle PL/SQL Developer

Company: Derex Technologies Inc

Location: Washington DC

Posted Jan 17, 2025

Derex Technologies Inc, a global IT consulting and staffing solutions provider since 1996, is seeking an Oracle PLSQL Developer for a hybrid role in Washington DC. The developer will design data structures, develop Oracle PLSQL programs, support cloud implementations, prepare test cases, and resolve bugs. The ideal candidate will have a Bachelor's degree in Computer Science, 10 years of relevant experience, strong SQL knowledge, extensive Oracle PLSQL experience, and excellent problem-solving skills.

FAST Labs - Edge and Spectral AI Technology Development Manager (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Jan 19, 2025

BAE Systems FAST Labs is seeking a Technology Development Manager for their Edge and Spectral Artificial Intelligence research group. The role involves leading proposals, building strategic partnerships, implementing programmatic strategies, and providing business oversight for multiple programs. The ideal candidate will have a strong background in cognitive EW, RF Machine Learning, or Trustworthy AI, and excellent communication skills. The position offers a competitive salary range of $140,690 - $239,140 and comprehensive benefits.

Human Capital Program Support Specialist

Company: BryceTech

Location: Washington DC

Posted Jan 17, 2025

BryceTech, a company with expertise in analytics and engineering, is seeking a Program Support Specialist. The role involves providing planning and program support for leadership development programs, managing administrative processes, and coordinating project assessment activities. The ideal candidate should have a Bachelor's degree, 2 years of relevant experience, strong organizational and problem-solving skills, and proficiency in MS Teams, Microsoft Project, Excel, Word, and PowerPoint. BryceTech offers a competitive salary, comprehensive health benefits, and an educational reimbursement program.

Lead Business Analyst

Company: Digital Cloak

Location: Washington DC

Posted Jan 17, 2025

Digital Cloak is hiring a Lead Business Analyst to support a government client. The role involves working directly with the customer, overseeing junior team members, and collaborating with a multidisciplinary team. Key responsibilities include analyzing statements of work, providing guidance to the customer, tracking contract details, and engaging with stakeholders. The ideal candidate should have extensive consulting experience, strong analytical skills, and the ability to lead and manage various project tasks. A 4-year degree is required, and PMP certification is preferred. The position is based in Washington DC, with remote work options and potential on-site meetings. US citizenship is required, and a security clearance is necessary.

Integrations Engineer

Company: Catalist

Location: Washington DC

Posted Jan 19, 2025

Catalist, a leader in civic data and data science innovation for 18 years, is seeking an Integrations Engineer. The role involves designing, implementing, and managing solutions for seamless data exchange with clients and partners. The ideal candidate should have a technical degree, working knowledge of SQL, scripting languages, data formats, Unix command line, and cloud infrastructure technologies. Benefits include medical, dental, vision, life insurance, disability coverage, 401k plan, FSAs, professional development reimbursement, student loan benefits, and generous leave policies.

BARDA Program Manager

Company: BryceTech

Location: Washington DC

Posted Jan 17, 2025

BryceTech, an Equal Opportunity Employer, is seeking a Project Manager with extensive experience in managing Federal contracts. The role involves overseeing technical and functional activities, ensuring compliance with contract requirements, managing staff, and providing leadership to Contractor staff. The position is remote and offers a competitive salary, comprehensive health benefits, and an educational reimbursement program.

Financial Analyst, Remote

Company: Aledade

Location: Washington DC

Posted Jan 17, 2025

Aledade, a public benefit corporation, is seeking a Financial Analyst to work remotely or from the Bethesda MD office. The role involves partnering with various teams for expense forecasting and budget management using Netsuite Planning & Budgeting tool. The ideal candidate should have a Bachelor's degree in finance or accounting with 5+ years of experience. Preferred skills include Netsuite Planning & Budgeting system experience, multitasking, organization, and communication skills. Aledade offers a comprehensive benefits package, flexible work schedules, and a remote-first culture. The company is committed to diversity and equal opportunity employment.

Operations Associate

Company: BluShark Digital

Location: Washington DC

Posted Jan 17, 2025

BluShark Digital, a leading digital marketing agency based in Washington DC, is seeking an Operations Associate. This role involves supporting people operations, office management, finance, and company culture initiatives. Key responsibilities include reviewing vendor agreements, providing IT support, assisting with financial reports, managing employee records, and supporting event planning. The ideal candidate will have a Bachelor's degree, strong organizational skills, excellent communication, and proficiency in Google Workspace Suite. BluShark Digital is committed to a respectful work environment and equal employment opportunities.

Lead Quantitative Modeler - Credit Risk (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 17, 2025

Fannie Mae is seeking a Lead Quantitative Modeler in Credit Risk. The role involves leading teams in providing innovative solutions, coaching team members, applying advanced skills in modeling projects, contributing to validation strategies, and communicating technical subject matter clearly. The ideal candidate will have 4 years of experience in quantitative finance, econometric modeling, credit risk modeling, or big data analytics using Python and SQL. An advanced degree in a related field, in-depth knowledge of the mortgage industry, and hands-on experience building MBS prepayment models are preferred. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits and a broad range of perks.

Program Associate, Speakers

Company: Active Minds, Inc.

Location: Washington DC

Posted Jan 19, 2025

Active Minds, a leading nonprofit organization dedicated to promoting mental health awareness, is seeking a highly organized individual with experience in event planning. The Program Associate Speakers will independently oversee the booking and execution of a wide array of professional events per year, ensuring a professional and superior client experience. The role involves contract and booking logistics, virtual and in-person event coordination, virtual event management, special project management, speaker liaison, programmatic evaluation and improvement, and Salesforce management. The ideal candidate should have recent grad or 1+ years of experience in hospitality event management, sales and marketing, customer service, or related professional areas. Prior experience with virtual event platforms and CRM platforms, particularly Salesforce, is preferred. The position offers a competitive salary, robust benefits, and an environment that is friendly to remote working and life-work balance.

Cloud System Engineer I

Company: GAMA-1 Technologies

Location: Washington DC

Posted Jan 17, 2025

The job posting seeks a Cloud System Engineer to support a growing Cloud Services practice. The ideal candidate will have hands-on experience administering cloud technologies, including compute, storage, and infrastructure as Code (IaC). They will direct cloud administrative duties, assemble and document agile-related artifacts, and provide guidance on infrastructure movement techniques. The candidate will also develop cloud business best practices, work with multiple teams, and participate in UAT and development processes. Required skills include 2+ years of cloud administration experience, proficiency in coding languages, and experience with AWS, EKS, YAML, Python, JSON, and OpenPBS. Preferred skills include federal government experience, Jira knowledge, and AWS certifications. A BSBA in Computer Science or equivalent experience is required. The position offers a base salary range of $106,703 - $150,413 and is performed in a telework environment. A public trust security clearance is required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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