Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Management Trainee I

Company: First Financial Bank

Location: Washington DC

Posted Dec 22, 2024

The text is a job description for a Teller/Personal Banker position at First Financial. The organization values development, diversity, and innovation. The role involves customer service, sales, and banking transactions. The position requires good customer relations, mathematical skills, and proficiency in various banking software and programs.

Jr. Project Manager

Company: Seneca Holdings

Location: Washington DC

Posted Dec 22, 2024

Seneca Technologies is seeking a Junior Project Manager for a large GenAI program for their IRS customer. The role involves supporting stakeholders, coordinating tasks, monitoring project progress, and ensuring timelines and deliverables are met. The company offers competitive compensation and benefits, and values diversity, equity, and inclusion.

Respiratory Care Practitioner, Part Time (Nights) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 22, 2024

This job summary describes a role for a Respiratory Care Practitioner, responsible for providing skilled respiratory care and diagnostic services to various patients. The practitioner will perform assessments, treatments, and modalities, assist physicians in determining appropriate respiratory care, and participate in multidisciplinary teams. They must respond to urgent and emergency situations, providing necessary respiratory support. Basic qualifications include a Respiratory Care Practitioner License (Washington), relevant education, and certifications like BLS, ACLS, and RRT. Preferred qualifications include more experience and a degree from a four-year respiratory therapy program.

Principal Scientist (Bioanalytical)

Company: Precision For Medicine

Location: Washington DC

Posted Dec 22, 2024

Precision Medicine Group is seeking a Principal Scientist for bioanalytical positions. The role involves supervising laboratory staff, leading bioanalysis and biomarker projects, and performing experiments independently. The company values strong backgrounds in various technology platforms, experience in handling different sample matrices, and excellent communication skills.

Junior Data Scientist

Company: Seneca Holdings

Location: Washington DC

Posted Dec 22, 2024

Seneca Technologies is seeking a Junior Data Scientist to support a large GenAI program for their IRS customer. The role involves leveraging generative AI technologies to enhance tax administration and compliance. The successful candidate will be instrumental in developing and deploying AI models that can generate insightful predictions and simulations based on vast datasets. Basic qualifications include experience in General Artificial Intelligence, data science expertise, and proficiency in SQL. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants.

Business Development/Capture Analyst

Company: Cambridge International Systems Inc

Location: Washington DC

Posted Dec 22, 2024

Cambridge International Systems Inc is hiring a Business Development Capture Analyst to support identifying, researching, analyzing, qualifying, and leading opportunities through the Business Development BD lifecycle. The role involves monitoring research and analyzing established databases, coordinating with Government Contracting Offices and Program Offices, and supporting competitive assessments. The successful candidate will also draft capabilities assessments, communicate with clients and competitors, and support color team reviews. The position requires a Bachelor's Degree, previous Government contracting Business Development or Capture experience, and proficiency in Microsoft Office suite. The role involves occasional overnight travel and must comply with federal government vaccination mandates.

Front End Engineer

Company: Seneca Holdings

Location: Washington DC

Posted Dec 22, 2024

Seneca Technologies is seeking a Front End Engineer in the Washington DC metro region to support a large GenAI program for their IRS customer. The ideal candidate will have 3+ years of experience in FrontEnd Design, Front End UI/UX, and Low Code Platform Development, as well as experience with JavaScript, Flask, and ReactJS. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, disability, marital status, genetic information, or any other protected class status.

Technical Senior Manager - ServiceNow Platform

Company: VERISIGN

Location: Washington DC

Posted Dec 22, 2024

Verisign is seeking a Technical Senior Manager with deep expertise in IT Service Management, ITSM, and IT Asset Management. The ideal candidate will have proven experience designing, implementing, and managing complex ServiceNow platform solutions. The role involves overall platform implementation, driving innovation, ensuring system optimization, and managing a technical team. The candidate should demonstrate strong leadership skills and the ability to guide technical teams and business stakeholders.

Master Scheduler - Primavera - Cleared Position - Remote - VA/MD/DC

Company: Galorath Incorporated

Location: Washington DC

Posted Dec 22, 2024

Galorath Federal Incorporated is seeking a Primavera 6 Scheduling expert with at least 5 years of experience and an active Full Secret Clearance. The role involves project management, EVM analysis, and scheduling analysis. The company offers a competitive ESOP and requires strong analytical, interpersonal, and presentation skills. The candidate must be able to work in a fast-paced environment and have experience with schedule risk analysis and Monte Carlo simulations.

Project Development Manager

Company: Last Energy

Location: Washington DC

Posted Dec 22, 2024

Last Energy LE is seeking a Project Development Manager to support the development of their international Micro Modular Reactor MMR projects. The role involves managing various activities from acquiring land to connecting projects to grids, requiring strong leadership, commercial and analytical skills, clear communication, organization, and a passion for solving the climate crisis.

Project & Program Management II

Company: Astreya

Location: Washington DC

Posted Dec 22, 2024

The Project and Program Management II role involves planning and coordinating internal information system projects, including network server or software implementation and upgrades, and PC deployment. The role requires defining project requirements, performing feasibility and needs-impact assessments, developing detailed project plans, and managing all implementation processes. The position involves working with various teams and functions, managing multiple projects, and ensuring risk management. The role requires excellent communication skills, ability to work on multiple projects, and self-learning capabilities.

Scientist (Bioanalytical)

Company: Precision For Medicine

Location: Washington DC

Posted Dec 22, 2024

Precision Medicine Group is seeking a Bioanalytical Scientist to manage staff and perform assays to support ongoing services and contract activities. The role involves designing and performing experiments, analyzing and presenting data, and supporting project development. The scientist will also assist in establishing and improving procedures, troubleshoot routine scientific issues, and maintain safe lab practices. They will work collaboratively with other technical teams and support new equipment operational qualifications and performance checks. The scientist will also assist with writing and publishing papers, and present completed work at scientific meetings and in publications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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