Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SME Functional Lead – Geospatial Analysis

Company: DarkStar Intelligence

Location: Washington DC

Posted Dec 22, 2024

The SME Functional Lead will oversee developing and delivering training in geospatial analytic tradecraft methodologies and technology for the Geospatial Analysis Learning Branch HDNGA. The role focuses on areas such as Geospatial Information Systems GIS ActivityBased Intelligence ABI and Signals Intelligence SIGINT applied to Geospatial Intelligence GEOINT. The SME will provide expert guidance in instructor-led and mobile training formats, manage a team of instructors and travel to support global training missions.

Knowledge Manager / SharePoint Designer

Company: DarkStar Intelligence

Location: Washington DC

Posted Dec 22, 2024

DarkStar Intelligence is seeking a highly skilled Knowledge Manager SharePoint Designer for a full-time onsite role in Bethesda, MD. The candidate must have a TSSCI clearance and experience with knowledge management systems. The role involves developing, managing, updating, and maintaining KM systems, advising on KM tool utilization, training system users, integrating information with other databases, and creating virtual communities of interest. The candidate must have a Bachelor's degree and at least 3 years of experience in a related field. The salary range is $140,000 - $155,000 per year.

Staff Nurse - Ambulatory Chemo Infusion Center (Per diem Capitol Hill)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 22, 2024

The job involves providing nursing care to patients on an on-call basis, adhering to Kaiser Foundation Health Plan of Washington standards and policies. The RN is an integral member of the healthcare team, overseeing patient assessment and formulating care plans. Responsibilities include ongoing assessment, developing care plans, providing interventions, and collaborating with the healthcare team. The RN also communicates with patients and families, identifies educational needs, and promotes health and preventive measures. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license (Washington), and Basic Life Support certification.

RN - ED - Part Time(24hrs) - Days

Company: Mercy

Location: Washington, Missouri

Posted Dec 22, 2024

Mercy Hospital Washington is offering a Part Time (24 hrs/wk) position for RNs in the Emergency Department with a generous Sign on Bonus up to $10,000. The department has a Nurse to patient ratio of generally 1:4 and offers a variety of illnesses and injuries to care for. Incentives include Stay Premium Program, Education Assistance, Loan Forgiveness, Tuition Reimbursement, comprehensive medical benefits, PTO/Vacation Time, and Employer-Matched Retirement Funds. Physical requirements include lifting 50 pounds, prolonged standing, and various bending and twisting movements.

Federal Account Manager - US Navy and Marine Corps

Company: GCyber

Location: Washington DC

Posted Dec 22, 2024

GCyber is seeking a driven and proactive Business Development Representative to support full lifecycle business development efforts within the US Navy and Marine Corps accounts. The ideal candidate will have 13 years of experience in DoD IT Services Business Development focusing on US Navy and Marine Corps accounts. The role involves opportunity identification and market research, opportunity capture, pipeline management and reporting, and other related tasks.

Unified Communications Engineer - Full Scope Poly

Company: CDW

Location: Washington DC

Posted Dec 21, 2024

The job description for an IT career at CDW is detailed, requiring 10+ years of Unified Communications experience and active DoD Top Secret clearance. The role involves driving thought leadership, serving as a subject matter expert, and coaching team members. CDW is a leading technology solutions provider with a positive work culture and equal opportunity employer.

Microsoft Business Development Manager - Corporate Verticals

Company: CDW

Location: Washington DC

Posted Dec 21, 2024

The text describes a job posting for a Microsoft Business Development Manager role at CDW, a leading technology solutions provider. The role involves becoming an expert in CDW's Microsoft value proposition, coordinating with sales and technology teams, driving growth within assigned segments, and collaborating with multiple stakeholders to influence target opportunities. The ideal candidate should have a Bachelor's degree, 6+ years of customer-facing or technical sales experience, and strong customer-facing and analytical skills. The role also requires influencing across all functions of an organization, managing multiple priorities, and communicating effectively with executives and coworkers.

Immigration Legal Specialist

Company: Feld Entertainment

Location: Washington DC

Posted Dec 22, 2024

The job description involves providing legal administrative support to the VP of International Legal Affairs and Immigration Counsel. Responsibilities include coordinating with other departments, collecting and compiling information for employee immigration applications, reviewing and proofreading gathered information, filing work permits, scheduling visa appointments, managing tracking documents, preparing and processing immigration case filings, assisting with Form I129 petitions, handling overflow legal matters, traveling to embassies and consulates, and communicating with touring personnel. The role requires a college degree or paralegal/legal assistant degree, experience in preparing and filing immigration cases, and the ability to work fluctuating hours. Feld Entertainment, the company, encourages COVID vaccination and is an equal opportunity employer.

Acquisition Quality Specialist

Company: Hive Group LLC

Location: Washington DC

Posted Dec 22, 2024

Hive Group is a growing SDVOSB HUBZone small business seeking an experienced Acquisition Quality Specialist to join their team. The role involves conducting quality reviews, identifying best practices, and providing recommendations for standardized operations. The position requires a Bachelor's degree in Business Administration or Finance, minimum of 3 years in contract or project management, and minimum of 2 years with Federal Acquisition Regulations (FAR). The role is remote and Hive Group is an Equal Employment Opportunity and Affirmative Action employer.

Lab Support Technician - Full Time Evenings

Company: Mercy

Location: Washington, Missouri

Posted Dec 22, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a top workplace. The Lab Support Technician (LST I) role involves supporting laboratory functions, acquiring specimens, and ensuring HIPAA confidentiality. Mercy provides comprehensive benefits, including health coverage, PTO, tuition reimbursement, and retirement funds. They encourage applicants who are compassionate, professional, positive, and advocates for excellent care.

Primary Care Nurse Practitioner (Pacific Medical Centers - Canyon Park Clinic)

Company: Pacific Medical Centers

Location: Bothell, Washington

Posted Dec 21, 2024

Pacific Medical Centers' Canyon Park clinic is seeking a Primary Care Nurse Practitioner for part-time or full-time positions. The clinic is known for its community service and collegial work culture. The role involves working with patients of all ages and backgrounds, including military patients. A minimum of 3 years of Primary Care NP experience is required. The clinic offers growth opportunities, comprehensive benefits, and competitive compensation between $126,734 and $165,555 per year. Canyon Park is a comprehensive clinic with on-site labs and diagnostic services. Bothell, where the clinic is located, offers a balance of outdoor recreation and urban entertainment options.

Windows Systems Architect with Automation

Company: CACI International Inc

Location: Washington DC

Posted Dec 22, 2024

This job posting is for a full-time, on-site position as a Windows Systems Architect with Automation at CACI. The role involves supporting the sponsors engineering branch, performing various duties such as installations, debugging, maintenance, upgrades, and general support for a light enterprise Microsoft Windows-based environment. The candidate should have experience with Active Directory, Windows Server, Workstation, and complimentary services and software. The role also requires applying sound engineering practices, good judgement, and technical skills to achieve short and long-term goals. The candidate should be a proactive self-starter with minimal supervision, capable of monitoring infrastructure, identifying and coordinating implementation changes, and providing end-user support and issue resolution.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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