Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Security Engineer, Vulnerability Management

Company: Meta

Location: Washington, DC

Posted Dec 21, 2024

Meta is seeking a seasoned Security Engineer with 10+ years of experience in vulnerability management. The role involves analyzing vulnerabilities, driving solutions for contextualization and remediation, and influencing Meta's vulnerability management strategy. The ideal candidate should have experience in network, system, or software architecture, and be able to lead complex cross-functional programs. Meta offers a competitive salary, bonus, equity, and benefits package.

SUPERVISORY ENVIRONMENTAL ENGINEER/NATURAL RESOURCES SPECIALIST/PHYSICAL SCIENTIST

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Everett, Washington Everett, Washington

Posted Dec 21, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. It outlines the application process, conditions of employment, and qualifications required. These include US citizenship, federal employment suitability, direct deposit participation, E-Verify clearance, and a valid driver's license. The role is for an Environmental Engineer (0819 series), requiring a Professional Engineer (PE) license and at least one year of specialized experience. Specialized experience involves implementing environmental policy, developing and presenting environmental issues, reviewing environmental documents, and overseeing permit requirements. The position necessitates passing a security clearance check and completing an annual Confidential Financial Disclosure Report. The role is covered by the Department of Defense Priority Placement Program, and a tentative offer of employment may be rescinded if pre-employment requirements are not met.

Chief Intellectual Property (IP) Security Expert

Company: Siemens Digital Industries Software

Location: Washington, DC / Remote

Posted Dec 21, 2024

Siemens Software is seeking a Chief IP Security Expert to oversee and implement security strategies for protecting information, assets, and personnel. The role involves developing security policies, managing operations, and ensuring compliance with regulations. The successful candidate will lead a security team, work with product teams to minimize IP theft risks, and collaborate with legal and R&D teams for IP protection. Qualifications include a degree in Engineering, Computer Science, or related field, 10+ years in information security with at least 5 in a leadership role, and relevant certifications like CISSP, CISM, or CEH. Experience with source code protection, IAM policies, and secure coding practices is essential. Siemens offers flexible work conditions, competitive compensation, and a diverse, inclusive environment.

General Attorney (Tax) - Special Counsel

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Chief Counsel for the IRS is recruiting dedicated individuals to serve taxpayers with integrity and provide expert legal advice on internal revenue laws. The role of General Attorney (Tax) Special Counsel requires an LL.B. or J.D. from an ABA-accredited law school, active bar membership, and 1 year of general legal experience plus 3 years of professional tax law experience. Professional tax experience should include expertise in business incentives, energy and natural resources, excise taxes, fuel credits, and tax litigation. The position offers comprehensive benefits and telework opportunities, but requires a 1-year trial period, supervisory probation, and personnel vetting.

Civil Engineer (Highway) - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Preconstruction Engineer position at FHWA, focusing on geometric design and preconstruction engineering programs. The role involves providing technical direction and leadership to improve state DOTs and public agencies' projects. The position requires U.S. citizenship, specific experience, and education. It offers a comprehensive benefits package as a federal employee.

Supervisory Management and Program Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory Management and Program Analyst position at the IC-14 level. The role involves supervising a team of CORE management and program analysts who develop technology tools for Environmental Compliance in disaster response, recovery, and mitigation. Key requirements include U.S. citizenship, successful completion of a Moderate Risk background investigation, Selective Service registration, ability to obtain a government credit card, and willingness to deploy domestically for extended periods. Qualifications necessitate one year of specialized experience equivalent to IC-13 level, involving program development, data analysis, process evaluation, and team supervision. The position offers a comprehensive benefits package and the opportunity to contribute to disaster response efforts.

Physical Science Technician (Environmental Compliance)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 21, 2024

The text describes a job opening for a Physical Science Technician (Environmental Compliance) at a federal agency. The role involves providing technical support for environmental programs, managing hazardous and universal waste sites, and complying with environmental regulations. The position requires a valid driver's license, physical capabilities to lift up to 50 pounds, and various certifications. Specialized experience needed includes collecting water samples, researching environmental laws, and assisting with hazardous material spills. The job offers comprehensive benefits and is subject to certain conditions like background checks and drug screening.

Resource Planning Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking a manager to lead a team of Analysts and Sr. Analysts, focusing on operational metrics like Service Level, Forecast Accuracy, Schedule Effectiveness, and Cost Accountability. The role involves resource planning strategy execution, interfacing with multiple areas, and optimizing resources across lines of business. Required skills include experience in Resource Planning, Avaya CMS Supervisor, Verint workforce management, and Excel. Preferred skills include MS Office, Tableau, and Specialty Pharmacy Experience. The position offers a competitive pay range and comprehensive benefits.

Social Science Research Analyst

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The position is at the U.S. Department of Justice's National Institute of Justice in Washington, D.C. The role involves developing, implementing, analyzing, and disseminating social science research and evaluation projects related to crime and justice. The applicant must be a U.S. citizen, pass a background check, and undergo pre-employment drug testing. They need a degree in a behavioral or social science, or equivalent experience, and one year of specialized experience in corrections, policing, courts, or criminal justice. The role offers comprehensive federal benefits and a commitment to a diverse and inclusive work environment.

Supervisory Translator

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position in the Translating Division of the Department of State. The role involves providing language services to the Department, other government agencies, and the White House. The position requires U.S. citizenship, a Top Secret security clearance, and proficiency in a foreign language. The ideal candidate will have experience in translation, project management, and strategic planning.

SUPERVISORY GENERAL ENGINEER

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. The position requires various clearances, certifications, and qualifications including a professional engineering degree or registration. It may involve travel and ethical responsibilities. A tentative offer can be rescinded if pre-employment requirements are not met.

Business Development Officer, Aerospace, Defense & Government Services

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 21, 2024

JPMorgan Chase is seeking a Business Development Officer to lead national business development initiatives for the Aerospace, Defense, and Government Services sectors. The role involves generating sales leads, building relationships, and identifying opportunities to create mutually-beneficial relationships. The ideal candidate will have strong interpersonal and communication skills, experience in sales or business development, and the ability to travel to markets and sales meetings.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages