Technical Support Jobs in Washington DC

80,905 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SHEET METAL MECHANIC (AIRCRAFT)

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 21, 2024

This job posting is for a SHEET METAL MECHANIC (AIRCRAFT) position with the Washington Air National Guard at Fairchild AFB, Washington. The role is a Temporary, excepted service position, requiring military grades E4-E5 and compatible AFSC 2A7X3. Qualifications include general experience in planning, manufacturing, and installing metal objects, and specialized experience in manufacturing items with complex seams and using advanced tools and equipment. A high school diploma or GED is required. The position may require overtime and working non-standard hours, and it significantly impacts the environment. It's an indefinite position with no reemployment rights in case of RIF. The employer is an equal opportunity employer offering comprehensive federal benefits.

Program Analyst (Policy)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job announcement is for a position requiring U.S. citizenship, a background investigation, Selective Service registration, and the ability to obtain a government credit card. The role involves analyzing legislation, writing position papers, and providing briefings. Extended deployment within the U.S. and its territories is required. Specialized experience equivalent to at least GS-09 is needed for GS-11, and GS-11 experience for GS-12. Education or a combination of education and experience can also be used to qualify.

Pharmacy Technician (Outpatient - Anticoagulation)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 21, 2024

The GS-8 Pharmacy Technician position involves specialized functions in areas such as anticoagulation, controlled substances, automation, and phones. The role requires rotating through an anticoagulation clinic and handling lower-grade Pharmacy Technician tasks. The position demands independent technical judgment and comprehensive knowledge of complex practices and procedures. U.S. citizenship is mandatory, and proficiency in English is required. Applicants must pass a background check, physical evaluation, and vaccination programs for influenza and COVID-19. No formal education is required, but experience and certification from PTCB or NHA are necessary for positions above the full performance level. The role involves significant responsibility in specialized pharmacy areas, including compounding sterile products, managing controlled substances, and training staff.

Emergency management specialist (GIS)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The job posting is for a position in emergency management requiring a U.S. citizen with a Top Secret/SCI clearance. The candidate must be reliable, trustworthy, and able to deploy anywhere with little notice. Specialized experience in analyzing geospatial information products is required, with varying levels needed for GS-09 vs GS-11. A master's degree or higher can substitute for experience. The role offers comprehensive federal benefits and is a bargaining unit position, potentially subject to random drug testing.

Senior Level Counsel (ECE)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to serve taxpayers with integrity and correct legal advice. The role requires an LL.B. or J.D. degree, active bar membership, and 7 years of professional tax law experience. Mandatory technical qualifications include comprehensive knowledge of tax laws, oil and gas taxation, and complex legal problem-solving skills. The position offers telework opportunities, flexible schedules, and a comprehensive benefits package.

Nurse (Education)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a direct hire authority position at Madigan Army Medical Center in Tacoma, Washington. The role involves providing nursing education and overseeing educational activities. Requirements include a nursing degree from an accredited program, a current nursing license, and at least one year of professional nursing experience. The position requires various investigations, vaccinations, and physical capabilities due to its nature of interacting with children and youth.

Senior Accounting Manager

Company: Addison Group

Location: Washington, DC

Posted Dec 21, 2024

A tech-based client is seeking a Senior Accounting Manager for Bellevue, WA. The role involves leading a team, managing financial reporting, and collaborating with various departments. The ideal candidate should have 8+ years of experience in accounting, including public accounting, and a strong understanding of data mining and project reporting tools.

Pretrial Services Officer

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

PSA is recruiting for Pretrial Services Officers, seeking bilingual and non-bilingual candidates. The role involves case management, interviews, assessments, and ensuring defendants' court appearances. Spanish speakers are encouraged to apply. This is a law enforcement position with specific age, citizenship, and background investigation requirements. The position offers comprehensive benefits and may require telework, but is not eligible for remote work.

Supervisory Aviation Technical Systems Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Des Moines, Washington Des Moines, Washington

Posted Dec 21, 2024

This job posting is for a Manager position in the Office of Airports, Northwest Mountain Region, Safety & Standards Branch. The role involves serving as Assistant Manager and is eligible for a Manager Performance Incentive (MPI) based on agency and individual performance. The position requires US Citizenship, Selective Service Registration (for males born after 12/31/1959), and may involve drug testing. Candidates must have one year of specialized experience in leadership, teamwork, airport safety, and technical analysis. The FAA is committed to hiring reform, eliminating KSA narratives, and promoting diversity. The position may require a background check and a one-year probationary period. It's part of the FAA's Core Compensation Plan.

Tech Advisory and Delivery Manager

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Dec 21, 2024

Boston Consulting Group (BCG) is a global management consulting firm that specializes in helping organizations undergo total transformation. They offer services in strategy, digital, and technology, with a focus on blending digital and human capabilities. BCG Platinion, a subsidiary, is dedicated to digital excellence and guiding clients through complex digital transformations. The role described is for a manager in the Tech & Digital Advantage (TDA) Chapter, responsible for leading larger project modules, developing specialized knowledge, and coaching junior team members. The ideal candidate should have expertise in digital transformation, IT consulting, and possess strong communication, presentation, and team management skills.

.Net Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 21, 2024

The role involves analyzing business systems and user requirements to develop web-based applications. Essential requirements include a Bachelor's degree in Computer Science or related field, 3+ years of experience in web development, application development, and systems analysis. Proficiency in ASP.NET, C#, and SQL Server is required. Excellent communication and problem-solving skills are necessary. Duties include designing and maintaining web sites, training users, and conducting software testing.

IT SPECIALIST (INFOSEC/CUSTSPT)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for an IT Specialist (INFOSEC/CUSTSPT) position in the Department of Justice (DOJ), located in Washington, DC. The role is within the Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS). The position requires a U.S. citizen or national, successful completion of a security/background investigation and drug screening, and Selective Service registration. The candidate must be eligible for a Top Secret security clearance and obtain a FAC-COR or FAC-PM within 12 months of appointment. Basic qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience required for GS-14 includes IT service delivery, strategic planning, financial management for high-level executives, and oversight of information security policies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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