Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Federal - Network Architect (Warehouse)

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services, based in Washington D.C., offers a unique approach to federal clients by combining commercial innovation and advanced technologies. They foster a diverse culture and inclusive thinking, enabling employees to transform ideas into practical solutions. The company is committed to diversity, inclusion, and equal employment opportunities. The Network Architect role involves designing a secure network architecture for a DoD distribution center modernization project, requiring 4+ years of relevant experience and client-facing skills.

Sr. Cloud Security Controls Enablement Specialist

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Cloud Security Controls Enablement Specialist for a role focused on designing, implementing, and managing security controls across multi-cloud environments, especially Azure and AWS. The ideal candidate will lead secure cloud architecture design, develop security architectures, evaluate new technologies, and ensure compliance with industry standards. Required skills include deep expertise in cloud security, knowledge of security tools, and experience with cloud and containerized technologies. The role offers a competitive salary range of USD 130,000.00 - 176,900.00 per year along with comprehensive benefits.

Federal - Recruitment Marketing Sr. Analyst - 3877439

Company: Accenture Federal Services

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services in Annapolis Junction, MD is seeking a Recruitment Marketing Sr. Analyst. The role involves supporting recruitment marketing, employer brand strategy, talent acquisition, and hiring operations. The candidate will create and manage digital media, social channel content, and advertisements, and develop multichannel recruitment marketing campaigns. They will also drive talent acquisition strategies and prepare digital marketing and recruitment effectiveness reports. The ideal candidate should have experience in digital marketing, social media, job boards, and data analytics. Accenture is committed to diversity, inclusion, and equal employment opportunities.

IT Customer Support

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Leidos is offering an exciting IT Customer Support Associate opportunity in Washington, D.C. The role involves supporting customers in a deskside environment, resolving issues, and escalating when necessary. The ideal candidate should have 2+ years of relevant experience, familiarity with Microsoft Office Suite, and the ability to obtain ITIL v4 and A+ certification. A Bachelor's degree in Computer Science or an IT related field is preferred. The position offers a pay range of $65K-$75K.

Solutions Consultant Manager - Intel (Pre-Sales)

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 20, 2024

Palo Alto Networks is seeking a Solutions Consultant Manager to lead a team in providing technical guidance and solution development to customers, aiming to protect them from advanced cyber threats. The role involves recruiting and mentoring team members, driving platformization efforts, and collaborating with various teams to ensure customer success. The ideal candidate should have a TS/SCI clearance, experience as a pre-sales System Engineer Manager, and industry knowledge of security product market trends. The company values diversity, innovation, and commitment to its mission of being the cybersecurity partner of choice.

Privacy Consultant

Company: NTT DATA Services

Location: Washington, DC

Posted Dec 20, 2024

NTT DATA is currently seeking a Privacy Consultant for a hybrid role in Washington, DC. The successful candidate will support the agency's Cybersecurity Privacy team, conducting documentation reviews, collaborating with other teams, and mentoring junior analysts. The ideal candidate will have a Bachelor's degree, minimum 2 years of professional experience, and a Secret Security Clearance. Preferred qualifications include experience with Privacy Impact Assessment/Privacy Threshold Analysis, SORNs, SHRs, ODPA.

Administrative Assistant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Administrative Assistant position at Addison Group is crucial for the success of Recruiters/BDMs. The role involves managing confidential information, coordinating meetings, and providing administrative support. The ideal candidate should have strong communication skills, be results-oriented, and capable of working with diverse personalities. Addison Group offers training and career development opportunities.

Dermatologist Opportunity in Established Washington DC Practice

Company: Integrated Dermatology

Location: Washington, District of Columbia

Posted Dec 20, 2024

Integrated Dermatology is seeking passionate dermatologists for full-time or part-time positions. The practice offers strong support systems, streamlined processes, and the opportunity to join a team of like-minded professionals. They are committed to improving their practice and delighting their doctors. The network aims to return control of dermatology to dermatologists, one practice at a time.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Dec 20, 2024

PNC is seeking a Branch Manager for its Retail Branch organization in Washington DC. The role involves leading branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will also be responsible for risk management, compliance, and team development. PNC values a customer-focused approach, risk management, and inclusive workplace culture. The position requires 3+ years of related experience and offers a base salary of $74,000.00 - $112,450.00, along with comprehensive benefits.

Urologist (PeaceHealth St. John Medical Center)

Company: Providence

Location: Longview, Washington

Posted Dec 20, 2024

PeaceHealth St. John Medical Center in Longview, Washington, is seeking a full-time Urologist. The role offers professional growth opportunities, a balanced schedule, and a competitive compensation package of $530,231 per year, plus a $30,000 sign-on bonus and relocation assistance. The hospital, established in 1943, provides a wide range of specialized services and is part of PeaceHealth, a non-profit Catholic health system. Longview, Washington, offers a blend of small-town charm and modern amenities, with easy access to Seattle and Portland.

Outside Sales Reps Hiring Immediately

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro stands out due to its fully staffed departments, allowing reps more time for sales. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Responsibilities include prospecting, qualifying, and closing sales, managing territories, inspecting properties for damage, and educating customers. Qualifications include 2+ years sales experience, reliable vehicle, strong communication skills, and ability to work independently.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3328)

Company: Target

Location: Washington, DC

Posted Dec 20, 2024

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, maintaining store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, managing inventory, and maintaining store cleanliness. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting up to 44 pounds. Target offers training and competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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