Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Teleport Engineer, Satellite Earth Station

Company: Warner Bros. Discovery

Location: Washington DC

Posted Dec 20, 2024

The text describes a role as a Teleport Engineer at Warner Bros Discovery, responsible for operating, maintaining, and monitoring primary and backup teleports that support the satellite transmission of linear television networks. The role involves leading projects, configuring equipment, monitoring power levels, handling redundancy, and interacting with external vendors. The position requires 4-6 years of experience in RF transmission systems, knowledge of satellite earth station technologies, and the ability to work shifts, including overnight, weekends, and holidays.

HR SPEC (MIL)

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 20, 2024

The text describes a Title 32 Excepted Service Non-Bargaining Unit Technician position for the Washington Air National Guard. The role, HR SPEC (MIL), is located at the 141st Force Support Squadron, Fairchild AFB, Washington. The appointment is temporary, excepted service, and is advertised as ENLISTED. The position requires military grades E1-E6, and applicants must be assigned to a compatible military position within a year of appointment. Males born after 1959 must register for Selective Service. The role involves human resources and technical training, with specialized experience requirements varying by GS level. The position is indefinite, and veteran's preference does not apply. The text also mentions conditions of employment, qualifications, education requirements, and equal opportunity employment.

Associate Store Director, Washington, DC

Company: Glossier

Location: Washington, DC

Posted Dec 20, 2024

Glossier is seeking an Assistant Store Director with 3+ years of retail or hospitality leadership experience. The role involves driving a people-first culture, coaching and developing a team, and ensuring exceptional customer experiences. Key responsibilities include team leadership, customer experience leadership, and business leadership. The ideal candidate will have a proven track record in growing teams, promoting inclusivity, and delivering results. Glossier offers a competitive compensation package and requires full vaccination against COVID-19. The company is committed to equal employment opportunities.

Park Ranger (Mountaineering)

Company: Department of the Interior - National Park Service

Location: Marblemount, Washington Marblemount, Washington

Posted Dec 20, 2024

The text describes a job opening in North Cascades National Park for a seasonal position in the Visitor and Resource Protection Division. The typical entry-on-duty period is April-May, but can vary due to weather, project needs, or funding. The anticipated entry on duty is May 2025. The role requires U.S. citizenship, a background investigation, and meeting the Selective Service Registration Act requirement for males. The position involves operating a motor vehicle, wearing a uniform, and potential on-call work, including evenings, weekends, holidays, overtime, and shift work. Travel overnight up to 12 nights per month is required, and government housing may be available. No relocation expenses will be paid. The role demands mountaineering skills, including ascending to the summit of peaks on Grade IV, Class 5.6 routes with navigation over glaciered terrain, and leading climbs on glaciered terrain up to 9,000' in elevation. A current National Registry Emergency Medical Technician (NREMT), or higher level, certification is required. Qualifications include specialized experience or education in natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects. Volunteer experience is also considered.

INTERDISCIPLINARY GENERAL ENGINEER/ARCHITECT

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. The position requires a Professional Engineer (PE) or Registered Architect (RA) registration, one year of specialized experience, and various clearances. It's covered under the Defense Acquisition Workforce Improvement Act and may be eligible for telework. Travel up to 15% is required.

Senior Analyst, Tax Research and Content

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

The Senior Tax Analyst, Indirect Tax role at Thomson Reuters involves research, configuration, and maintenance of ONESOURCE™ applications to ensure compliance with tax rules. Responsibilities include representing Tax Research & Content as an expert, developing training materials, researching tax laws, modeling new tax regimes, testing content accuracy, and resolving client issues. The ideal candidate should have 5-7 years of tax experience, 2+ years in tax calculation software, superior communication skills, and the ability to work independently.

Deputy Assistant Inspector General for Inspections, Intelligence Oversight, and Special Projects

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Department of Energy's Office of Inspector General in Washington, DC is seeking a Deputy Assistant Inspector General for the Office of Inspections, Intelligence Oversight, and Special Projects. The role involves supporting the DOE's mission through audits, inspections, and investigations. Requirements include U.S. citizenship, E-Verify, background check, security clearance, drug testing, and registration for Selective Service. Applicants must demonstrate all Executive Core Qualifications and Professional/Technical Qualifications, providing detailed narratives for each. The position offers comprehensive federal benefits.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The CBRE Maintenance Technician role involves maintaining small to medium-sized buildings, industrial systems, and equipment. Key responsibilities include performing preventive maintenance on mechanical, electrical, and other building systems, conducting routine inspections, diagnosing problems, and making repairs. The role also involves assisting with installations, tracking work orders, supporting energy management, and ensuring compliance with building codes and safety laws. The position offers a salary range of $45,000 to $58,000 annually, along with benefits such as 401(K), health, dental, life, and vision insurance. CBRE is an equal opportunity employer committed to diversity and providing reasonable accommodations for individuals with disabilities.

Senior Manager, Enterprise Solution Architect

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager, Enterprise Architecture. The role involves leading a team of executive architects, facilitating engagements with customers, and driving tangible outcomes. The ideal candidate should have a customer-centric mindset, extensive experience in Enterprise Architecture, and a proven track record in influencing senior technology leaders. The position offers a competitive compensation package and opportunities for growth in a high-growth, fast-paced environment.

Attorney Advisor (Regulatory Affairs)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for an Attorney-Advisor for Regulatory Affairs Law/Office of Chief Counsel. The role involves providing legal assistance on matters related to PHMSA's regulatory activities under the supervision of senior legal officials. The position requires U.S. citizenship, active bar membership, and submission of application and resume by a specific deadline. It's an Excepted Service position with conditions including Selective Service registration for eligible males, a potential two-year trial period, and adherence to ethical standards. Telework eligibility, PCS/Relocation/Recruitment authorization, and specific KSAs are also outlined. A J.D. and active bar membership are mandatory for GS-11, with additional experience required for higher grades.

District Manager - Hotel & Conference Centers

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

The role of District Manager involves overseeing a portfolio of hotel and conference centers in the Southeast region, generating $30-50M+ in revenue. Key responsibilities include providing vision, planning, and control, executing the General Management program, and focusing on growth, cost, and productivity. Success is measured by revenue growth, EBIT, margin, consumer satisfaction, client loyalty, and employee engagement. The position requires frequent travel and a salary range of $145,000 to $150,000, with potential for additional compensation. Qualifications include 5-10 years of leadership experience with P&L responsibility, strong talent development skills, and a bachelor's degree.

Relationship Executive, Startup Banking, Middle Market Banking, Executive Director

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Relationship Executive role in J.P. Morgan's Commercial Bank, specifically in the Middle Market Banking & Specialized Industries (MMBSI) group, focusing on Innovation Economy and Startup Banking. The role involves building and retaining profitable relationships with innovative companies, developing new business, and delivering the entire firm's solutions. The ideal candidate should have 8+ years of related experience, strong commercial banking knowledge, excellent sales and business development skills, and a passion for innovation and entrepreneurship. The company offers competitive total rewards, comprehensive benefits, and a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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