Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Staff Engineer, Operations-Associate Experience Portal, Content & Search

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

GEICO is seeking a Senior Staff Engineer Operations to guide the strategy and engineering work within the Associate Experience Portal team. The ideal candidate will have strong experience in CMS delivery, search solutions, and project management. The role involves building solutions with complex systems and tooling, collaborating with engineering peers and business stakeholders, and reporting on progress for key projects.

Integration Software Engineer

Company: robusta

Location: Washington DC

Posted Dec 12, 2024

Octopus by RTG is seeking a skilled Integration Engineer to work on healthcare system integration and interface development in Europe. The role involves designing, developing, and maintaining integration solutions using InterSystems Cache IRIS for Health and HealthShare, building and deploying inbound healthcare interfaces, and ensuring data integrity and security. The ideal candidate should have proficiency with InterSystems Cache IRIS for Health and HealthShare platforms, strong understanding of healthcare interoperability standards, advanced SQL skills, and proven experience in developing and managing complex inbound integration interfaces. Additional skills such as experience with Docker, FHIR standards, and knowledge of XML SOAP and other data exchange formats are a plus.

Qualitative Research Associate

Company: Penta Group

Location: Washington DC

Posted Dec 12, 2024

Penta is seeking a Qualitative Research Associate to join its Policymaker Research team. The role involves conducting hundreds of expert interviews with federal and state policymakers and other key stakeholders. The ideal candidate should have experience in conducting interviews, leading focus groups, and using other qualitative research methods. The position requires building strong moderation and communication skills.

Copywriter/ 1099 Contract

Company: Red Carrot

Location: Washington DC

Posted Dec 12, 2024

The text describes a remote position for a freelance copywriter with a focus on marketing, sales sheets, and campaigns. The project is expected to last a month with an initial commitment of 30 hours per week for the first two weeks. Preferred experience includes 8 years in copywriting, preferably in housing, financial, or real estate industries, and familiarity with Government plain language guidelines. The position is remote with flexible hours after the initial two-week period.

DEI Implementation Specialist

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 12, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company seeking a DEIA Implementation Specialist to support DEIA initiatives across the organization. The role involves developing and implementing a comprehensive DEIA governance structure, engaging with senior executives, and communicating progress to stakeholders. The company offers a comprehensive benefits package and the salary range is $110,000 - $115,000 USD.

Consulting and Operations Associate

Company: Rubris Inc.

Location: Washington DC

Posted Dec 12, 2024

Rubris is hiring a Consulting and Operations CampO Associate to assist with project delivery and management, client communication, data management, and project planning. The role requires a Bachelor's or Master's degree in a related field, at least 1 year of professional experience, and strong Excel, SQL, and communication skills. The position is based in the Eastern or Central time zones.

2025 Autonomous Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 12, 2024

The Aerospace Corporation is seeking an Autonomous Systems Engineer to work on advanced autonomy research and direct program support for various vehicles. The position requires a Bachelor's or Master's degree in a relevant STEM field, industry experience, and a strong background in autonomous systems or robotics. The successful candidate will have the opportunity to work on a variety of space programs and contribute to the development of highly autonomous space vehicles.

Financial Manager - Contracts and Pricing

Company: Hive Group LLC

Location: Washington DC

Posted Dec 12, 2024

The job summary is for a Finance Manager position at Hive Group, a fast-growing company. The role involves leading financial tasks, preparing financial proposals, supporting financial close processes, leading financial reviews, developing pricing templates, and analyzing RFPRFQ documentation. The ideal candidate should have a Bachelor's degree in Finance or Accounting, 8+ years of relevant industry experience, and expertise in cost proposal development and financial analysis. The company is committed to equal opportunity and does not discriminate based on various protected characteristics.

Staff Engineer Java - C# (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 12, 2024

The text describes a Staff Engineer position at GEICO with a focus on leadership, technical expertise, and problem-solving. The ideal candidate should have broad and deep technical knowledge, experience with microservices, REST APIs, and cloud architecture. The role offers a competitive salary, benefits, and a positive work environment.

IT program manager

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 13, 2024

BAE Systems is looking for Program Managers with a minimum of 11 years of experience to manage IT projects using PMF and Agile methodologies. The ideal candidate should have a Bachelor's or Master's degree in a related discipline and have experience with tools such as JIRA, ServiceNow, and other enterprise tools. The position requires strong interpersonal skills, technical and financial reporting, and the ability to manage and ensure all project issues are resolved promptly.

Office Receptionist

Company: BryceTech

Location: Washington DC

Posted Dec 12, 2024

BryceTech is a company that has been delivering mission and business success since 2017. They combine core competencies in analytics and engineering with domain expertise to help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. They offer proprietary research-based models for evidence-based decision making and cultivate a culture of engagement and partnership with their clients. They are an Equal Opportunity Employer.

Obstetrical Care Coordinator

Company: Advantia Health

Location: Washington DC

Posted Dec 12, 2024

Reiter Hill and Johnson is seeking a full-time Obstetrical Care Coordinator to join their DC office. The candidate will be responsible for managing the implementation and daily outputs of the OBCC clinical workflows across the region, working towards the achievement of the company's value-based care goals and objectives. The job involves managing a panel of high-risk pregnant women, onboarding new patients, assessing for clinical gaps in care, and facilitating care gap closure. The candidate must have a Bachelor's degree or equivalent training in healthcare or related field, minimum of 3 years of experience in labor and delivery, and proficiency in office equipment and phone systems. The position offers health insurance, retirement plan, life and disability insurance, paid holidays and PTO, and a compensation range of $500,000 - $620,000 per year.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages