Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Systems Engineer Intern

Company: Leidos

Location: Washington, DC

Posted Nov 21, 2024

Leidos is seeking a Systems Engineer Intern for technical assistance and support in IT planning, solution design, and documentation. The role involves working with the 894th Communications Group at Joint Base Andrews in Camp Springs, Maryland. The ideal candidate should have basic IT knowledge, preferably in Windows, Networking, Linux, and/or Cyber. Excellent communication skills and customer-oriented experience are highly valued. Primary responsibilities include documenting and designing technical solutions, supporting the Engineering team, assisting with virtualization solutions, and collaborating with other work centers. The job requires a degree in Computer Science or Cyber, ability to obtain Secret security clearance, and DOD 8570 certification at IAT Level II or higher. The pay range is $44,850.00 - $81,075.00.

IT Governance and Portfolio Management Consultant

Company: Guidehouse

Location: Washington, DC

Posted Nov 21, 2024

The IT Governance and IT Portfolio Management Consultant will support the client's Office of Chief Information Officer (OCIO) in tracking IT investment requests and aligning them with the appropriate value stream and IT strategy. The consultant will design and implement visioning sessions with executives and stakeholders to refine the IT Modernization strategy. They will collaborate with implementing Divisions and provide expert recommendations for IT investment proposals. An active Top Secret Federal security clearance, a Bachelor's degree or equivalent experience, and extensive IT portfolio management experience are required. Guidehouse offers a comprehensive rewards package including competitive compensation, medical benefits, and opportunities for professional development.

NP needed in Washington for Urgent Care Coverage CPH# JOB-2999854

Company: CompHealth

Location: Seattle, Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts are Wednesday 1pm-6pm, Thursday & Friday 8am-6pm, and Saturday 9am-6pm. The NP will see 2-3 patients per hour, handling a mix of family medicine and urgent care patients. Required skills include suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies credentialing, and provides first-day medical insurance and 401(K).

Seattle Area Urgent Care Nurse Practitioner Job with $110k Base Pay

Company: Curare Physician Recruiting

Location: Seattle, Washington 98101

Posted Nov 21, 2024

A Urgent Care Nurse Practitioner position is available in a small coastal city near Seattle, known for its recreational opportunities and high quality of life. The city, rated #2 for recreation in the US, offers activities like skiing, mountain biking, and hiking. The job comes with a competitive salary ($110,000 to $145,000 annually), a manageable patient load (15 on average, up to 20 during flu season), and a supportive employer. New graduates and experienced APPs are encouraged to apply. Weekends and holidays offer time and a half pay. The location also boasts a moderate climate with 20% more sunshine than Seattle and a reasonable cost of living.

Community Management Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Software Engineer, Product

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta, the company behind popular platforms like Messenger, Instagram, and WhatsApp, is seeking experienced full-stack Software Engineers. The role involves full stack web/mobile application development, creating consumer products, working with internal programming language Hack, and collaborating with PM and design teams. The ideal candidate should have 6+ years of programming experience, experience with scripting languages, and a track record of setting technical direction and driving consensus. Meta is committed to fostering an inclusive environment and offers competitive compensation, benefits, and opportunities to shape the future of social technology.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Senior Manager (Engagement Manager), ML/AI

Company: Lovelytics LLC

Location: Washington DC

Posted Nov 21, 2024

Lovelytics is seeking a skilled consultant and people leader with experience in delivering and leading strategic Databricks and Machine Learning client engagements. The Senior Manager will oversee the success of the Engagement Manager role on a portfolio of client engagements, define project scopes, create project plans, and manage project kickoffs. The role also requires managing the performance, career growth, and resources for a team of 36 other consultants. The ideal candidate should have experience solving complex client problems, providing solutions related to NLP, deploying AI and ML systems, data integrations, and data modeling in Databricks. The role is open to remote candidates in the US in specific states.

Software Engineer, Infrastructure

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta is currently hiring for an experienced Software Engineer position in the Software Engineering (Infrastructure) team. The role involves designing and coding core, backend software components using languages like C/C++, Java, PHP, and Hack. The team is responsible for building large-scale infrastructure systems that support Facebook's massive user base, handling tasks from data storage to server cluster coordination. Meta is seeking candidates with a passion for tackling complexity and scaling systems. The ideal candidate should have at least 2+ years of relevant programming experience, experience with scripting languages, and a degree in Computer Science or a related field. Meta offers competitive compensation, including a base salary, bonus, equity, and benefits.

HR Generalist

Company: Addison Group

Location: Washington, DC

Posted Nov 21, 2024

A company in Washington, DC is looking for an HR Generalist. The ideal candidate should be professional, assertive, and enthusiastic about supporting the talent management team. Key responsibilities include posting jobs on multiple platforms, tracking applicant data, researching and implementing employee/employer relation programs, supporting the learning and development life cycle, and assisting in creating office policies and employment programs. Qualifications include a Bachelor's degree, at least 4 years of HR experience, knowledge of HR programs, training planning experience, policy development experience, strong critical thinking and project management skills, proficiency in Microsoft Office, excellent communication skills, and report generation abilities.

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Nov 21, 2024

Sodexo is seeking a full-time Food Service Worker for a Financial Software Company. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

Senior Manager (Engagement Manager), Data Engineering

Company: Lovelytics LLC

Location: Washington DC

Posted Nov 21, 2024

Lovelytics is seeking a Databricks certified skilled consultant to oversee client engagements, define project scopes, create project plans, and manage project kickoffs. The role requires experience solving complex client problems, providing solutions related to data warehousing, ETL development, data integrations, and data modeling in Databricks. The ideal candidate should have a BS in Computer Science or equivalent, 8+ years in data engineering, and experience leading successful migrations of complex data architecture from on-premises to cloud environments. Excellent communication skills are required as the role involves client-facing tasks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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