Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sr. Contract Specialist (T)

Company: SimIS Inc.

Location: Washington DC

Posted Nov 20, 2024

SimIS Inc is a Veteran Owned Small Business that provides innovative information technology solutions. The company is seeking a Senior Contract Specialist to oversee the contracting and management of critical infrastructure construction projects.

Medical Director Cancer Institute Hematology Oncology

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 20, 2024

MultiCare Health System, a not-for-profit organization, is seeking a Medical Director for its Cancer Institute. The institute, led by physicians, offers comprehensive cancer care across Washington state, treating over 6,000 new cases annually. The role involves clinical direction, operational management, and fiscal oversight. MultiCare is renowned for its patient-centric approach, high-quality care, and commitment to research. The ideal candidate should have board certification, clinical experience, leadership skills, and preferably oncology experience. Benefits include competitive compensation, excellent benefits, and a supportive work environment.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark Student Nutrition, a leading provider of food and nutrition services to over 350 school districts in the U.S., seeks a Food Service Director. This management role involves developing and executing dining solutions, overseeing operations, and ensuring safety and sanitation standards. Key responsibilities include leading teams, managing budgets, maintaining client relationships, and ensuring productivity and compliance. The ideal candidate should have at least 4 years of experience, 1-3 years in a management role, and previous food service experience. A bachelor's degree is required, along with strong communication skills and the ability to maintain effective client relationships.

Alfresco Architect / Lead

Company: Technogen

Location: Washington DC

Posted Nov 20, 2024

The job description is for a senior IT professional with expertise in Alfresco, Java, and other technologies. The candidate should have experience in system requirement analysis, Alfresco CMS implementations, and integration with other systems. The job requires strong technical skills, excellent customer service skills, and ability to work independently.

Regional Marketing Director

Company: Fluence

Location: Washington DC

Posted Nov 20, 2024

Fluence is a global market leader in intelligent energy storage and optimization software, with a mission to create a more resilient grid and unlock the full potential of renewable portfolios. The company is committed to building a diverse, inclusive, and authentic workplace, and offers a range of benefits and perks to its employees.

Customer Success Manager

Company: Compass

Location: Washington DC

Posted Nov 20, 2024

Compass is a real estate company that is revolutionizing the industry with its end-to-end platform. The company is looking for a Customer Success Manager to support its customers and help them deliver exceptional service to their clients. The role requires strong customer service skills, experience in real estate, and the ability to work in an office.

Office Manager

Company: Rapid Finance

Location: Washington DC

Posted Nov 20, 2024

Rapid Finance is a company that provides alternative financing solutions for small and mid-sized businesses. They are looking for an Office Manager to support their Corporate Office in Bethesda, MD. The role involves providing customer service, managing administrative functions, and planning events. The company offers excellent compensation and benefits, and is committed to creating a diverse workforce.

Treasury Analyst

Company: Rapid Finance

Location: Washington DC

Posted Nov 20, 2024

Rapid Finance is a company that empowers small businesses in America by providing alternative financing solutions. They are looking for a Treasury Analyst to join their team in Bethesda, MD. The ideal candidate will have a strong background in finance and be able to work independently with minimal supervision.

Project Manager III (T)

Company: SimIS Inc.

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Project Manager to support the Department of Defense in modernizing the US hypersonic test and evaluation infrastructure. The ideal candidate will have experience in project management, DoD acquisition program, and test and evaluation concepts and infrastructure.

Sr. Distinguished Engineer - Network Security

Company: Capital One

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Senior Distinguished Engineer position at Capital One, responsible for shaping the network security agenda, building awareness of modern technologies, and promoting a culture of engineering excellence.

Chainsaw Lead – Humanitarian Response Roster (deployment location TBD)

Company: Core

Location: Washington DC

Posted Nov 20, 2024

CORE Community Organized Relief Effort is a crisis response organization that brings immediate aid and recovery to underserved communities across the globe. They are seeking candidates to hire during the start of new emergency operations to provide chainsaw and hazardous tree removal leadership.

Senior Software Engineer

Company: Sol Systems

Location: Washington DC

Posted Nov 20, 2024

Sol Systems is seeking a full-time full-stack software engineer to help lead the development of their enterprise software systems. The ideal candidate would have a proven track record in leading a software development team and have experience working with Ruby on Rails. The company is a leading solar energy firm dedicated to building a more sustainable future.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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