Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

AWS & Azure Administrator

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for an AWS and Azure Administrator to support the DHS Cyber Assessments Program. The job requires experience with cloud computing, cybersecurity, and IT service management. The company is committed to innovation, customer success, and community involvement.

Senior Penetration Tester

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for a Senior Penetration Tester to support the DHS Cyber Assessments Program. The job requires knowledge of penetration testing best practices, experience with various tools, and a strong understanding of web application and network based penetration testing security tools.

Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

Rapid7 Cybersecurity Advisors partner with customers to increase resilience against threats through tailored mitigation recommendations and regular touchpoints. As a Cybersecurity Advisor, you will be the key trusted advocate to customers, leveraging technical knowledge to guide them in the successful usage of security product features and enhancements.

Obstetrician-Gynecologist

Company: Valley Medical Center

Location: Renton, Washington

Posted Nov 20, 2024

Valley Medical Center in Renton, WA is hiring a full-time OBGYN for a 4-day work week with call duties of 4-5 times/month and 1-2 weekend days. The position offers a competitive salary, comprehensive benefits, and the opportunity to work in a collaborative environment with supportive staff. The hospital is recognized for its excellence in robotic surgery, commitment to physician well-being, and outstanding social responsibility.

Marketing Coordinator

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is a growing company that specializes in building cutting-edge software solutions. They are looking for a Marketing Coordinator to help accelerate their growth through strategic marketing initiatives and efficient marketing operations.

Capital Markets Manager, Investor & Transaction Development

Company: SoFi

Location: Washington DC

Posted Nov 20, 2024

SoFi is seeking a Manager to join their Capital Markets team. The ideal candidate will have a strong background in static pool analysis and performance history tracking. The role involves collaborating with Risk and Credit teams, developing analysis and decks, and leading the renewal process for warehouse facilities.

Nuclear Medicine Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 20, 2024

The text discusses a job posting for a Nuclear Medicine Technologist position. The role involves providing quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing quality images, developing films, maintaining supply levels, and adhering to safety standards. The job also involves patient education, addressing concerns, and maintaining confidentiality. Basic qualifications include a year of direct experience in nuclear medicine and a high school diploma or GED. Required certifications include an American Registry of Radiologic Technologists Certificate - Radiography or Nuclear Medicine Technologist Certificate, and Basic Life Support certification.

Network Architect

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a network engineer position at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience in designing and architecting routed and switched networks, operating and troubleshooting network routers and switches, and maintaining networked computers. The company offers a competitive pay range and a positive work environment.

Payroll Accountant

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is looking for an accountant with payroll expertise to manage payroll processes for the US team. The role requires a strong candidate with experience in payroll, accounting, and GAAP principles. The company offers a competitive compensation package and a diverse workplace.

Software Architect

Company: Leidos

Location: Washington, DC

Posted Nov 20, 2024

Leidos is seeking a Senior Software Architect for the Global Solutions Management - Operations II (GSM-O II) contract. The role involves working with a team of software engineers, providing technical expertise in CI/CD, SecDevOps, and Software Configuration Management. The candidate will develop automated CI/CD build/deployment pipelines, lead software configuration management, and design, develop, document, test, and deploy software. The position requires a DoD TS/SCI clearance, a Bachelor's degree, and extensive experience in DevOps, containerization, and cloud computing. Strong communication skills are essential for collaboration with a geographically distributed team.

Associate Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

The job description is for an Associate Cybersecurity Advisor who will work with the Cybersecurity Advisor team to deliver services to customers, gaining experience in Information Security and Managed Detection and Response. The role involves working with various teams, delivering reports, triaging alerts, and addressing customer needs. The ideal candidate has an Associate's degree in Information Technology or related experience, excellent communication skills, and industry-related certifications.

Project Manager

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Project Manager to lead digital software projects, manage risks, and improve customer experience. The company, 10Pearls, is a global digital technology partner that helps clients reimagine their digital presence.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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