Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Windows Cloud Systems Engineer (Senior)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 08, 2024

The job description is for a mid-level engineer position at BAE Systems, a defense and aerospace company. The job involves supporting and troubleshooting Windows operating systems, Microsoft Azure Active Directory, and other technologies. The company offers a strong collaborative culture, flexible work environment, and competitive pay and benefits.

Restaurant Host - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

The Ned's Club Washington DC is seeking a Restaurant Host to provide exclusive service to members and guests. The role involves welcoming and settling members, handling reservations, collaborating with the membership relations team, and building rapport with members. The ideal candidate should have strong rapport building skills, a bright personality, and a calm demeanor. The Ned offers a competitive salary, benefits, and opportunities for career development.

Medical Assistant-Urgent Care Float Pool-Per Diem-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 08, 2024

Kaiser Permanente Washington is offering competitive wages with a recent 12% increase for SEIU represented roles. The company is growing and committed to its employees, providing a positive work environment that fosters collaboration and diversity. Medical Assistants play a critical role in delivering exceptional patient care, working alongside a world-class team. Essential responsibilities include collecting patient data, determining visit purposes, and communicating effectively with patients and team members. Basic qualifications include a high school diploma, graduation from an accredited medical assistant program, and an Interim Medical Assistant Certificate in Washington.

Security Software Engineer (Starshield) - Top Secret Clearance

Company: SpaceX

Location: Washington, DC

Posted Nov 08, 2024

SpaceX is seeking a Security Software Engineer with a Top Secret clearance for its Starshield project, which leverages Starlink technology for government use. The role involves designing and building security infrastructure, developing security features for Starshield systems, and maintaining production systems. The ideal candidate has a background in software engineering, applied cryptography, and network security, with experience in secure/authenticated boot, incident response, and vulnerability research. The position offers competitive compensation and benefits, including long-term incentives and comprehensive health coverage.

MANAGING DIRECTOR COMMUNICATIONS

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The U.S. International Development Finance Corporation (DFC) is seeking a Managing Director, Communications. The role involves developing and implementing communication strategies to promote DFC's mission, values, and objectives to key stakeholders. Requirements include U.S. citizenship, potential security clearance, and relevant experience. No specific education requirement is stated. Career transition assistance programs and veterans' preference are available. The position offers a flexible work schedule, telework suitability, and comprehensive benefits package.

Medical. Laboratory Technician

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. MLTs are responsible for documentation, customer service, and computer data entry. They also participate in performance improvement activities and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Consulting Director, Offensive Security, Proactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Nov 08, 2024

Palo Alto Networks is seeking a Consulting Director, Offensive Security with over 12 years of experience in technical fields relevant to offensive security. The role involves leading a team of technical security consultants, assessing and challenging the security posture of clients, and providing strategic and technical leadership. The ideal candidate will have expertise in multiple core offensive security service offerings, including penetration testing, exploit development, and incident response. They will also be responsible for crafting policies, mentoring team members, and developing security standards. The company values innovation, collaboration, and integrity, offering comprehensive development and personal wellbeing programs.

Personal Banker NW DC

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is offering an Associate Personal Banker (SAFE) position in their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services to help customers succeed financially. The company is known for its 'Well Life' approach, supporting employees' career aspirations, work-life balance, and health. Wells Fargo ranks highly as a top workplace for career growth and has a strong commitment to diversity, equity, and inclusion. The role requires 6+ months of customer interaction experience, and the successful candidate will receive competitive salaries and benefits. The position involves customer contact and compliance with the S.A.F.E. Mortgage Licensing Act of 2008.

Otolaryngologist

Company: The Doctors Clinic

Location: Silverdale, Washington

Posted Nov 08, 2024

The Doctors Clinic is offering a partnership opportunity for a BE/BC otolaryngologist in Silverdale, Washington. The role involves a Monday through Friday general ENT outpatient practice, with support from 2 MA/back office assistants and direct access to 2 audiologists and 2 sound booths. The position includes a guaranteed 1 OR day a week at the new St. Michael Medical Center, and evening phone calls are 1:2 for TDC patients and shared hospital calls are 1:4, scheduled weekly. The clinic is physician-owned and governed, with a 2-year guaranteed salary and productivity bonus potential, eligibility for shareholder status after 2 years, and an excellent comprehensive benefit package. The Doctors Clinic, established in 1945, is the largest physician-owned and governed multi-specialty group on the Kitsap Peninsula, serving 274,000 residents with ~80 physicians and advanced practice clinicians. The salary range is $400,000 to $425,000 annually, plus bonus potential.

RN

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Nov 08, 2024

The GW Medical Faculty Associates (MFA) is a not-for-profit, physician-led practice group established in 2000. It's the largest independent academic physician practice in the Washington, DC metro region, with over 500 physicians and nearly 200 APP providers. MFA physicians offer comprehensive patient care across 52 medical and surgical specialties, also serving as teachers and mentors for medical students, residents, fellows, and researchers. The MFA has a strong alliance with The George Washington University and The George Washington University Hospital, and active referring relationships with 12 area hospitals. The Urology Procedural RN role involves assisting providers during Urology procedures, maintaining patient safety, providing patient education, and adhering to standards of care. The RN also serves as an educational resource for MA staff, assists in clinical duties, and provides clinical coverage as needed.

Social Worker (MSW) - Discharge Planning/Case Management

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 08, 2024

This job posting is for a Clinical Social Worker position, offering a variable schedule from Monday to Friday with alternating weekends. The role involves providing comprehensive social work services in primary care or home health settings, including patient evaluation, care team support, and coordination. Responsibilities encompass psychosocial assessments, counseling, teaching, and resource brokering. The ideal candidate should have a Masters in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include post-masters experience, care coordination in managed care systems, and familiarity with electronic charting.

Senior Budget Analyst, Schedule A Repository (Public Notice Flyer)

Company: Department of Commerce - Minority Business Development Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

This job posting is for a Senior Budget Analyst position in the Minority Business Development Agency within the Department of Commerce. The role requires U.S. citizenship, a background investigation, and one year of specialized budgeting experience. No specific educational requirement is mentioned. The position offers a comprehensive benefits package as part of a U.S. government career.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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