Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Technology Strategist-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Nov 08, 2024

Deloitte is seeking an experienced technology solutions professional with 10+ years in developing and executing technology strategy. The role involves comprehensive project management, strategic technology planning, and collaboration with various business units and IT teams. The ideal candidate should have a Bachelor's degree, active Top Secret security clearance, and experience in managing projects within a consulting environment. Deloitte offers a competitive wage range of $126,000 to $210,000, along with a broad range of benefits and opportunities for professional development.

Infectious Disease In Pacific Northwest

Company: RM Medical Search

Location: Silverdale, Washington

Posted Nov 08, 2024

An Infectious Disease physician position is available in Silverdale, Washington. The opportunity is with one of the largest health systems in the state, offering an employed position with a competitive compensation model and comprehensive benefits. These include health, dental, vision, full malpractice coverage, CME, personal time off, and a 401(k) retirement plan with employer match. Relocation support is provided for H1b and J-1 visas. The start date is flexible in 2025/2026. Silverdale, located on the Kitsap Peninsula, offers scenic trails, award-winning breweries, and beachfront homes with stunning views. It's a 90-minute drive to Seattle and 45 minutes to Tacoma.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 08, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Director of Loan Review (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 08, 2024

Fannie Mae is seeking a Director for Enterprise SF Risk - Risk Management. The role involves leading efforts to develop and implement strategic plans for assessing and identifying potential risks to the company's reputation, safety, security, and financial success. The successful candidate will direct a team responsible for determining business areas that pose potential risks, evaluate the impact of proposed risks, and oversee information monitoring processes to reduce risk. They will also drive the implementation of business strategies to succeed in a rapidly evolving environment. Qualifications include a minimum of 8 years of risk, audit, or regulatory experience, experience leading and managing teams, and experience in credit underwriting to support risk oversight activities. A Bachelor's degree or equivalent is required, with a Master's degree preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Pharmacy Technician - Pharmacy Contact Center

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 08, 2024

The Kaiser Permanente Pharmacy Technician role involves supporting the daily workflow of the pharmacy, including typing and processing prescriptions, counting and pouring medications, stocking shelves, and handling phone calls. The role requires ensuring timely and appropriate distribution of drug therapy, maintaining patient safety, and providing excellent customer service. Basic qualifications include completion of an approved pharmacy technician training program and certification. Preferred qualifications include prior experience and knowledge in pharmaceutical calculations, drug identification, and common uses.

Recreation Aid (Community Center)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Nov 08, 2024

This job posting is for a flexible (intermittent) position at the 92 Force Support Squadron / Red Morgan Community Center. The role involves assisting in the operation and maintenance of indoor and outdoor recreational facilities. The position requires practical knowledge of recreational activities, rules, and procedures. A background investigation with favorable results is necessary. The role may involve working days, nights, weekends, and holidays. No experience is required but desirable skills include handling cash and maintaining recreational equipment. U.S. Citizens and certain non-U.S. Nationals are eligible to apply. Direct deposit and E-Verify are required. This is a Nonappropriated Fund (NAF) position under Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Senior Product Portfolio Lead - Cybersecurity

Company: Bank of America

Location: Washington, DC

Posted Nov 08, 2024

Bank of America is seeking a Senior Product Portfolio Lead for their Cyber Security Product Management team. The role involves leading a product team, driving product strategy for multiple cybersecurity capabilities, and ensuring a seamless and secure user experience. The ideal candidate should have 7+ years of experience in Product Management, a strong understanding of Cybersecurity concepts, and exceptional interpersonal skills. They will collaborate with business and technology stakeholders, oversee initiative planning, and manage third parties. The position offers a competitive salary and benefits, with opportunities for career growth and making a significant impact in the field of cybersecurity.

Nurse Practitioner Family Medicine (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 08, 2024

Swedish Medical Group is recruiting a Family Medicine Nurse Practitioner for a co-managed position in Seattle, Washington. The role involves direct patient care and support for clinicians, with a focus on values like compassion and excellence. The position is full-time, with a compensation range of $138,000 to $188,319 per year. The medical group, part of Swedish Health System, offers centralized support, a shared EMR, and access to seven Swedish Medical Center campuses. Seattle, the Pacific Northwest's largest urban center, is known for its arts, robust economy, and outdoor lifestyle.

Assistant General Counsel, Vice President- WIM Mortgage

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking an Assistant General Counsel, Vice President to support mortgage and consumer lending initiatives within the Wealth and Investment Management Division of the Legal Department. The role involves leading complex initiatives, serving as a legal advisor, identifying and analyzing complex legal issues, and developing strategic business initiatives. The ideal candidate should have 5+ years of law experience, active state bar membership, and expertise in mortgage and consumer lending laws.

Medical Director- OB Hospitalists (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Nov 08, 2024

Providence Sacred Heart Hospital in Spokane, Washington, is recruiting a Medical Director. The role involves .1FTE for Medical Director duties and .9FTE for patient care. The position offers inpatient care for high-risk antepartum patients, the OB Emergency Department, and Labor & Delivery. It also involves backing up local midwife and private OBGYN groups. Compensation ranges from $143.38 to $224.21 per hour, potentially including incentives. Spokane, the location, offers a high quality of life with clean air, water, affordable housing, and outdoor activities.

Associate Psychosocial Professional, Full Time - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The role involves providing a wide range of clinical psychosocial services under supervision, including evaluation, counseling, education, advocacy, and resource brokering. The individual will collaborate with various healthcare professionals to plan and direct individual patient treatment programs. They will also develop, implement, and evaluate care plans for members with mental or addiction illnesses. The role requires excellent interpersonal and communication skills, knowledge of DSM-V TR, and experience in assessing and treating psychosocial needs. Full licensure is expected within 3-4 years of hire.

Staff Nurse - Obstetrics/Gynecology (40 hours Bellevue)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 08, 2024

The company is committed to its employees, offering competitive wages with potential increases of up to 15%. The job role involves providing nursing care to patients, adhering to specific standards and policies. Responsibilities include ongoing assessment of patient needs, developing care plans, and collaborating with the healthcare team. The RN is expected to communicate effectively with patients and families, identify educational needs, and promote health and preventive measures. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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