Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Medical Assistant-Urgent Care-Part Time-Olympia

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 05, 2024

Kaiser Permanente Washington is expanding and seeks exceptional team members, particularly Medical Assistants, to deliver high-quality, affordable healthcare. The role involves collecting patient data, determining visit purposes, recording vital signs, and contributing to care plans. MAs will work with a world-class team, ensuring a positive work environment. Essential responsibilities include patient communication, coordination of care, and adherence to safety and infection control standards. Basic qualifications include a high school diploma, completion of an accredited medical assistant program, and relevant certifications.

RN Hybrid Nurse Navigator Role for the Total Joint Replacement Program Fulltime Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The job description outlines a Hybrid Nurse Navigator role for the Total Joint Replacement Program. The role involves providing comprehensive nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington's standards and policies. The nurse will coordinate and facilitate healthcare services, collaborate with the healthcare team, and oversee patient assessment and care plan formulation. Essential responsibilities include ongoing patient assessment, developing care plans, providing telephone consultations, and ongoing evaluation of patient response to care. The nurse will also demonstrate understanding of age-specific patient populations, collaborate with other healthcare team members, and ensure a safe environment adhering to KFHPW standards. Basic qualifications include an Associates degree in Nursing, a Registered Nurse license (Washington) or Compact License, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a BSN degree.

Financial Analyst - Real Estate Operations

Company: AIR Communities

Location: Washington DC

Posted Nov 04, 2024

AIR Communities is a Real Estate Investment Trust that values integrity, respect, collaboration, customer focus, and performance. They are looking for a Financial Analyst to join their East Operations Finance Team, offering attractive total compensation packages and benefits.

Management Consultant

Company: Prestige Development Group

Location: Washington DC

Posted Nov 05, 2024

The job posting is seeking a skilled LogisticsMission Support Specialist Business Analyst with experience in organizational management, stakeholder engagement, and strategy development. The role involves developing and executing key deliverables for government clients, particularly focused on Facility Condition Assessments and related services.

General Gastroenterology and Advanced Endoscopy Opportunity in the Pacific Northwest

Company: RosmanSearch

Location: Walla Walla, Washington

Posted Nov 05, 2024

A five-star rated medical center in Walla Walla, Washington is expanding its gastroenterology team. The position offers a busy practice, a 4-day work week, and a healthy work-life balance. The city is renowned for its picturesque landscape, vineyards, and small-town charm, with a vibrant downtown area and historic buildings.

Dermatologist (Advanced Dermatology & Skin Surgery)

Company: Advanced Dermatology & Skin Surgery

Location: Spokane, Washington

Posted Nov 05, 2024

United Derm Partners is recruiting a Dermatologist for Advanced Dermatology and Skin Surgery in Spokane, Washington. This role offers a collaborative environment, flexibility to build a patient template, and a competitive compensation package of up to $400,000 per year. The practice, founded in 1991, is a leader in the Spokane and Inland Northwest area, providing comprehensive dermatological care across four locations. Spokane, with its high quality of life, clean air and water, and outdoor activities, is an attractive place to live and work.

Assistant General Counsel

Company: Bill and Melinda Gates Foundation

Location: Washington DC

Posted Nov 05, 2024

The Gates Foundation is a nonprofit organization that aims to fight poverty, disease, and inequity around the world. The organization is committed to creating an environment for its employees to thrive and provides an exceptional benefits package. The foundation is seeking an Assistant General Counsel to provide legal advice and support its activities and operations globally.

Social Worker (MSW), Urgent Care: F/T days - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 05, 2024

The Urgent Care Social Worker role involves providing comprehensive clinical social work services in primary care or home health settings. This includes evaluating patients' psychosocial assets and deficits, coordinating care plans, and offering short-term counseling and teaching. The role also entails acting as a clinical resource for Urgent Care teams, identifying and addressing patients' mental health and substance use needs. Essential responsibilities include conducting psychosocial assessments, advocacy, linkage, referral, group work, case coordination, and long-term care planning. The role requires excellent communication skills, experience in social work, and a relevant license. Preferred qualifications include care coordination experience, knowledge of social case management, and familiarity with electronic charting.

Emergency Services Technician (Nights/Capitol Hill)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 05, 2024

The job description outlines a role that assists nursing staff in patient care, adhering to established standards and documenting care in electronic medical records. Essential responsibilities include performing designated duties related to patient care, maintaining supplies, and demonstrating knowledge of sterile and isolation techniques. The role requires strong communication skills and basic computer skills. Preferred qualifications include two years of clinical experience, a Medical Assistant-Certified credential, and EMT training.

CT Technologist - 36 Hrs - 3/12's - Bellevue - 10K SOB

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 05, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing CT and Diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. Responsibilities include preparing rooms, operating equipment, and processing images. The role requires professional judgment, adherence to medical ethics, and knowledge of growth and development principles. Essential duties involve diagnostic testing, customer service, and maintaining patient and employee safety. The employee must also ensure accurate patient information entry into the departmental computer system and adhere to regulatory policies.

Clinical Laboratory Assistant

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Nov 05, 2024

The Clinical Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. They may also handle analytic and post-analytic phases of waived testing. Duties encompass customer service, computer data entry, and maintaining workplace cleanliness. The role requires documentation of all activities, monitoring supplies, and adherence to safety and lab testing regulations. Essential responsibilities include specimen collection, processing, and computer data entry. They also participate in performance improvement activities, perform maintenance, and conduct waived testing. The assistant serves as a technical resource, resolving problems and answering procedural questions. Basic qualifications include a high school diploma or GED, and a Medical Assistant or Phlebotomist Certificate within 6 months of hire. Preferred qualifications include recent phlebotomy or clinical laboratory experience.

Senior Systems Software Developer - 100% Remote (REF1566P)

Company: Citizant

Location: Washington DC

Posted Nov 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a highly skilled Senior Systems Software Developer with experience in developing and implementing advanced software systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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