Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Change Enablement Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 30, 2024

Fannie Mae is seeking a Change Management Senior Associate to provide tactical support for defining and implementing enterprise-wide change enablement strategies. The role involves working closely with senior team members, supporting adoption of strategic priorities, and collaborating with varied stakeholders. The ideal candidate will have at least two years of relevant experience in consulting or change management, and a passion for change management. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Orthopedic Surgeon Position in Washington State

Company: CompHealth

Location: Federal Way, Washington

Posted Oct 30, 2024

This job position is located in Federal Way, a vibrant coastal city near Mount Rainier. It offers a great college town atmosphere with a bustling downtown and ample outdoor activities. The role comes with a sign-on bonus, medical benefits, retirement package, and life insurance. It's a hospital-employed position with an established team and facility. The ideal candidate is a board-certified orthopedic surgeon with a fellowship, preferably with interest in general and trauma procedures. The recruiter will assist with contract negotiation, salary, benefits, and incentives.

Junior Analyst - Project Management

Company: K2 Integrity

Location: Washington DC

Posted Oct 30, 2024

The job posting is looking for a Junior Analyst to work in a fast-paced entrepreneurial environment, supporting senior leadership and project execution. The role requires excellent communication skills, ability to manage multiple priorities, and a commitment to providing outstanding support.

Office Support Supervisor - Capital One Arena - Suites/Catering

Company: Aramark

Location: Washington, DC

Posted Oct 30, 2024

The Office Support Supervisor will oversee general office functions including payroll, A/P, A/R, sales reporting, inventory, and operating statements. Key responsibilities involve supervising data collection, completing basic accounting reports, and managing office operations. The hourly rate ranges from $21.00 to $21.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The role requires strong logical thinking, decision-making, and proficiency in Microsoft Applications. Minimum 2 years of experience is preferred.

Initial Field Clinical RN

Company: UnitedHealth Group

Location: Washington, DC

Posted Oct 30, 2024

UnitedHealth Group is offering a $5000 sign-on bonus for external candidates. The role involves coordinating long-term care needs for patients in the local community, working in the field, and collaborating with an elite team. The position requires an active, unrestricted Registered Nurse (RN) license and at least 1 year of experience in community health settings. The company provides a comprehensive benefits package, including paid time off, medical plans, dental, vision, life insurance, 401(k) savings plan, and more. The mission is to help people live healthier lives and make the health system work better for everyone, with a commitment to diversity and mitigating environmental impact.

Orthopedic Surgeon Position in Washington State

Company: CompHealth

Location: Federal Way, Washington

Posted Oct 30, 2024

This job position is located in Federal Way, a vibrant coastal city near Mount Rainier, offering a great college town atmosphere with a bustling downtown and ample outdoor activities. The role involves working with two experienced orthopedic surgeons and NPPs in a hospital-employed setting. Benefits include sign-on bonus, medical benefits, retirement package, and life insurance. The position requires board certification and a fellowship, with a mix of procedures and surgery. General and trauma interest is a plus. The recruiter will assist with contract negotiation, salary, benefits, and incentives, and the services are free for the candidate.

Vulnerability Management and Configuration Assurance Engineer

Company: MassMutual

Location: Washington DC

Posted Oct 30, 2024

The Vulnerability Management and Configuration Assurance (VMCA) team is responsible for identifying and mitigating security threats. The team is motivated by a shared sense of responsibility to protect the organization's assets and reputation. The ideal candidate will have expertise in cybersecurity, vulnerability management, and configuration management tools.

Legal and Regulatory Compliance Lead (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 30, 2024

Fannie Mae is seeking a Legal and Regulatory Risk Assessment team member to guide in risk analysis, report preparation, and risk mitigation strategies. The role involves leading a team, monitoring risks, documenting resolutions, and presenting to senior management. The ideal candidate will have 4+ years of experience in risk assessment, legal, or compliance, strong communication skills, and proficiency in Microsoft Office Suite. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Senior Machine Learning Scientist

Company: STR

Location: Washington DC

Posted Oct 30, 2024

STR is seeking a Senior Machine Learning Scientist to join their dynamic team. The ideal candidate will have a strong background in machine learning and deep learning, and a proven track record in developing innovative solutions for complex problems. The role requires a deep understanding of mathematical concepts, proficiency in programming languages such as Python, and experience in leading research projects.

Multi-site Assistant Community Manager

Company: KETTLER

Location: Washington, DC

Posted Oct 30, 2024

KETTLER is currently hiring for an Assistant Community Manager position at Chase and Coda at Bryant Street, an apartment community in Washington, DC. The role involves managing property operations, coordinating maintenance, providing excellent customer service, and contributing to team goals and resident satisfaction. The ideal candidate should have 2+ years of property management experience, computer proficiency, and a proven track record in leasing. Knowledge of Landlord Tenant Laws and Property Management software is preferred.

OB/GYN Laborist – The Everett Clinic – Everett, WA

Company: Optum

Location: Everett, Washington

Posted Oct 30, 2024

Optum, the largest medical group network in the US, is seeking a full-time OB/GYN Laborist for The Everett Clinic in Washington. The position involves 6 24-hour shifts per month, with an average of 3-4 deliveries per shift. The successful candidate will join a respected team of OB/GYNs, Nurse Practitioners, and have access to Level III NICU and MFM support. Optum offers competitive pay, comprehensive benefits, and opportunities for career growth. The ideal candidate should be board certified or board eligible in Obstetrics & Gynecology, have an unrestricted WA State Medical License, and be comfortable with evidence-based, patient-centered care.

Sales Recruiter

Company: Marcus & Millichap

Location: Washington DC

Posted Oct 30, 2024

Marcus & Millichap is seeking a dynamic and results-driven Sales Recruiter to join their team. The ideal candidate will have a demonstrated history of successfully recruiting commission-based sales professionals and a commitment to ensuring a positive candidate experience throughout the entire recruitment process.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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