Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Client Services Coordinator

Company: CBRE

Location: Washington, DC

Posted Oct 17, 2024

CBRE, the global leader in commercial real estate services, is seeking a Client Services Coordinator. The role involves providing administrative support to sales professionals, preparing proposals and presentations, and coordinating marketing materials. The ideal candidate will have an associates degree, 3+ years of administrative experience, and 2+ years in the real estate industry. CBRE offers a competitive compensation package and a positive work environment focused on respect, integrity, service, and excellence.

Seasonal Retail Stylist

Company: Kendra Scott

Location: Washington, DC

Posted Oct 17, 2024

Kendra Scott is a fashion-lifestyle brand that values family, fashion, and philanthropy. They are seeking a part-time Seasonal Stylist to provide exceptional customer service, drive results, instill trust, communicate effectively, be nimble, take action, and collaborate. The ideal candidate loves interacting with people, has retail experience, and is passionate about the brand's core pillars. The role requires flexibility, including evenings, weekends, and holidays.

Teachers at Penn Quarter KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Oct 17, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking dedicated teachers to join their team. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include competitive pay, discounted child care, medical, dental, and vision benefits, and opportunities for professional growth. KinderCare is committed to equal opportunity employment and operates in more than 2,000 sites across 40 states and the District of Columbia.

Supervisor, Tax

Company: The Washington Post

Location: Washington, DC

Posted Oct 17, 2024

The Washington Post is hiring a Tax Lead with 4+ years of US direct tax compliance experience. The role involves maintaining timely compliance of domestic tax filings, collaborating with third-party consultants, managing sales and use tax accrual processes, and supporting the company's close processes. The ideal candidate should have advanced Excel skills, preferably a CPA license, and experience with tax compliance software. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD Annual.

MF Risk - Risk Analysis - Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 17, 2024

Fannie Mae is seeking a Risk Analysis Lead Associate with 4-6 years of multifamily underwriting experience. The role involves guiding a team in monitoring and identifying risks, leading risk mitigation activities, and implementing strategies to avoid or mitigate risks. The ideal candidate will have a comprehensive understanding of Fannie Mae's DUS Program and Multifamily Selling and Servicing Guide, and skills in risk assessment, relationship management, and data analysis. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Receptionist & Administrative Support Specialist

Company: Epiq

Location: Washington DC

Posted Oct 17, 2024

The job description highlights the importance of providing excellent customer service, working closely with clients, and being able to multitask. The company emphasizes its commitment to diversity and inclusion, and offers a competitive compensation package.

IAM Privileged Access Mgmt. Strategy & Governance Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 17, 2024

Bank of America is seeking a candidate with extensive experience in Privileged Access Management (PAM) Strategy and Governance, particularly in complex and heterogeneous technology environments. The role involves ensuring adequate enforcement of Privileged Access Controls, partnering with PAM Governance leads, applying industry best practices, and collaborating with stakeholders to develop PAM requirements. The candidate must have deep knowledge of bank financial practices, expert level understanding of authentication platforms, and proficiency in Microsoft Office suite. Familiarity with security standards and compliance certifications is also required. The role offers a competitive salary range of $76,500.00 - $136,400.00 per year, along with benefits and potential discretionary incentives.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Oct 17, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a passionate and high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, instructing private, duet, and semi-private sessions, and collaborating with other departments for a well-rounded member experience. The company offers competitive compensation, benefits, and opportunities for career advancement, including access to continuing education, bonuses, and management opportunities.

Applied Machine Learning Scientist 2

Company: The Washington Post

Location: Washington, DC

Posted Oct 17, 2024

The Washington Post Personalization team is seeking an applied machine learning scientist to develop innovative solutions for the future of journalism. The role involves collaborating with cross-functional teams to build machine learning infrastructure, applying machine learning technologies to analyze large data sets, and deploying models with scalability, correctness, and maintainability in mind. The ideal candidate has a strong problem-solving ability, experience with Python, AWS, and various machine learning techniques. The Post offers competitive benefits and a salary range of $108,700.00 - $181,100.00 USD annually.

Individual Giving Assistant (National Symphony Orchestra)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 17, 2024

The National Symphony Orchestra, founded in 1931, is seeking a detail-oriented and customer-focused fundraiser. The role involves supporting all areas of NSO fundraising, with a focus on NSO Circles, Major Gifts, and NSO National Trustees annual fund campaigns. Key responsibilities include managing and implementing fundraising campaigns, drafting correspondence, handling donor stewardship, and providing excellent customer service. The ideal candidate should have experience in a front-facing, customer service-oriented role, preferably with development/fundraising, writing, and event logistics experience. A working knowledge of the performing arts, specifically classical music, is preferred. A Bachelor's degree is beneficial, and experience with Tessitura or similar CRM is a plus. The candidate must be local or willing to relocate to the DMV area.

Quality Assurance - Quantitative Modeling - Lead (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 17, 2024

Fannie Mae is seeking a Quality Assurance - Quantitative Modeling - Lead Associate to lead teams in assessing compliance with Model Governance, coordinate quality assurance reviews, and apply mathematical, statistical, and econometric techniques. The role involves coaching team members, communicating complex technical subject matter, and contributing to defining program metrics. The ideal candidate will have 4 years of experience in model governance, model validation, or model development, and proficiency in programming languages such as SAS, SQL, R, or Python.

Technical Strategic Communications Analyst

Company: TQI Solutions

Location: Washington DC

Posted Oct 17, 2024

TQI Solutions is seeking a Technical Strategic Communications Analyst to join their team in Arlington, Virginia. The role involves developing and disseminating clear communication materials, assisting with project management, and collaborating with technical teams. The company values work-life balance, excellent benefits, and career growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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