Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Manager, Financial Systems

Company: Datadog

Location: Washington, DC

Posted Oct 18, 2024

Datadog is seeking a Manager, Financial Systems with a technical background and expertise in ERP systems, particularly NetSuite. The role involves leading a team of financial systems analysts, optimizing finance systems, managing strategic projects, resolving complex issues, collaborating with cross-functional teams, and providing system training and support. The ideal candidate should have extensive functional experience in financial processes, technical proficiency, a proven track record, leadership experience, strategic impact, and expertise in automation and data integration. Datadog values a collaborative office culture and offers competitive benefits and growth opportunities.

Floor Director, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 18, 2024

Warner Bros. Discovery is inviting applications for a Floor Director role at CNN. The role involves managing studio floor operations during live programming, coordinating talent, guests, and equipment, and ensuring smooth studio technical setup. The ideal candidate should have 3-5 years of experience in multi-camera production, excellent communication skills, and the ability to work under pressure. CNN aims to revolutionize news and information experiences globally, combining content, design, product, and technology. WBD values inclusivity and offers competitive compensation packages, including bonuses, incentives, and benefits.

Instructional Design, Project Manager

Company: Association for Talent Development (ATD)

Location: Washington DC

Posted Oct 18, 2024

The job description is for an Instructional Design Project Manager at the Association for Talent Development (ATD). The role involves developing innovative learning solutions, leading project teams, and analyzing data to optimize the product portfolio. The company offers a range of benefits, including medical and dental benefits, paid time off, and professional development opportunities.

Assistant Studio Manager, 14TH

Company: Equinox

Location: Washington, DC

Posted Oct 18, 2024

SoulCycle is seeking an Assistant Studio Manager to contribute to the company's growth. The ideal candidate should embody the SoulCycle culture, have strong interpersonal skills, and be customer-focused. They must be organized, able to manage processes, and plan effectively. The role involves fostering the SoulCycle community, providing exceptional hospitality, managing conflicts, and supporting business plans to exceed ridership and retail goals.

Client HR Business Partner

Company: ADP

Location: Washington, DC

Posted Oct 18, 2024

ADP is hiring a Human Resources Consultant for a virtual position based in the Washington DC area. The role involves being a trusted advisor to clients, using HR experience and ADP product expertise to solve business challenges. The company offers career advancement opportunities, award-winning training, and a culture of collaboration and belonging. The ideal candidate has 5-8 years of professional consulting experience, HR experience, and strong communication skills. Bonus points for HR certification or military experience. ADP values diversity, equity, and inclusion, and offers comprehensive benefits.

Technical Recruiter, Legal and Government Affairs

Company: SpaceX

Location: Washington, DC

Posted Oct 18, 2024

SpaceX is seeking a Technical Recruiter with experience in legal and government affairs for a full-time position in Washington D.C. The role involves sourcing, screening, interviewing, and onboarding top talent for mission-critical positions. The recruiter will act as a partner to client groups, representing SpaceX with professionalism, pride, and enthusiasm. The day-to-day routine includes meeting with client groups, screening candidates, sourcing candidates, discussing candidates with client groups, giving tours, attending interviews, and managing the offer process. Basic qualifications include a bachelor's degree and 1+ years of recruiting experience, or equivalent. Preferred skills include experience with in-house recruiting, technical recruiting, high volume recruiting, and non-standard recruiting methods. The position requires extended hours and onsite full-time work. Compensation includes a pay range of $75,000.00 - $115,000.00 per year, plus benefits and potential long-term incentives.

Senior Fraud Analyst

Company: Robinhood

Location: Washington, DC / Remote

Posted Oct 18, 2024

Robinhood, a fintech company, is seeking a Senior Fraud Analyst to join its Credit Card Fraud & Risk team. The role involves managing fraud risk for the Robinhood Gold Card, developing fraud detection strategies, and collaborating with cross-functional teams. The company offers competitive compensation, benefits, and a commitment to diversity and inclusion.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Oct 18, 2024

CVS Health is offering a Graduate Pharmacist Intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and contributing to the company's mission of improving healthcare. Key responsibilities include leading with empathy, supporting team development, identifying business opportunities, and adapting to a dynamic healthcare environment. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to lift up to 20 lbs.

Multifamily Customer and Partner Engagement Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 18, 2024

Fannie Mae is seeking a Multifamily Customer and Partner Engagement Senior Associate for a flexible hybrid role. The role involves overseeing customer network development, supporting customer support activities, and planning operational activities. Key responsibilities include reviewing multifamily transactions, managing deal screenings and underwriting, identifying executives to support customer relationships, and promoting Fannie Mae's products and services. The ideal candidate will have 2 years of related experience, strong communication skills, and experience with MS Office Suite. Fannie Mae offers a comprehensive benefits package and is committed to fostering a diverse and inclusive workplace.

Third Party Cyber Assurance (TPCA) Assessor

Company: Bank of America

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking a Third Party Cyber Assurance (TPCA) Assessor to conduct information security assessments for third-party vendors. The role involves evaluating third-party information security risks, partnering with vendors for assessment preparation, and identifying and escalating non-compliant risks. The ideal candidate should have IT security audit/assessment experience, technical skills in information security and business continuity, and strong communication abilities. The job offers a competitive salary, benefits, and opportunities for growth and impact.

Software Portfolio Lead (TS/SCI Onsite)

Company: Deloitte

Location: Washington, DC

Posted Oct 18, 2024

Deloitte is seeking a Portfolio Lead to work on mission-critical cloud projects for government entities. The role involves driving product success, defining visions, managing roadmaps, and collaborating with cross-functional teams. The ideal candidate should have a TS/SCI security clearance, a bachelor's degree, 5+ years of agile software product delivery experience, and expertise in backlog management. Familiarity with AWS, Confluence, Jira, and M365 is desired. The role requires 60% on-site work at a client SCIF in NW Washington D.C. The wage range is $113,325-$188,875.

Product Strategy and Governance Policy Manager

Company: Meta

Location: Washington, DC

Posted Oct 18, 2024

Meta is seeking a Product Strategy and Governance Policy Manager with expertise in data and emerging technology policy issues. The role involves shaping the company's approach to governance issues, working with various teams, and driving policy-led external executions. The ideal candidate should have a strong understanding of AI, data, and privacy policies, and experience in stakeholder engagement. They should be a proactive self-starter, team player, and creative problem solver. The role requires 4+ years of policy experience and a degree in a relevant field. Meta offers a competitive salary, benefits, and opportunities for growth in immersive technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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