Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Cleared Data Scientist (3236)

Company: SMX

Location: Washington DC

Posted Oct 07, 2024

SMX is seeking a creative technical Data Scientist to design and develop solutions with clients. The role requires handson experience with data science skills and technologies, and collaboration with other data analytics professionals. The position is hybrid, with onsite work performed 3 days a week at a client's office in Washington DC.

Locums NP - Cardiovascular/Cardiothoracic Surgery Job in WA WBY# JOB-2988693

Company: Weatherby Healthcare

Location: Tacoma, Washington

Posted Oct 07, 2024

Weatherby Healthcare is offering a Nurse Practitioner position in Tacoma, Washington. The role involves working with specialty-specific consultants, assisting in procedures, and using the MAQUET system. Benefits include health, dental, and 401(k) retirement benefits, competitive compensation, and covered transportation and housing expenses. The hourly rate ranges from $100.00 to $135.00.

Senior DevOps Engineer (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Oct 07, 2024

VetsEZ is seeking a Senior DevOps Engineer to support a Department of Veterans Affairs project. The ideal candidate will lead efforts in secure coding, release workflows, API development, system integration, and healthcare compliance.

Coordinator, Marketing

Company: Lafayette Square

Location: Washington DC

Posted Oct 07, 2024

Lafayette Square is seeking a coordinator to support marketing and communications initiatives, including event planning, budget management, and CRM platform maintenance. The role requires 12 years of marketing experience, event experience, and strong organizational and process-oriented skills.

Identity and Access Management Information Security Senior Controls Specialist

Company: Merrill

Location: Washington, DC

Posted Oct 07, 2024

Bank of America is seeking a senior IAM specialist for the Global Information Security team. The role involves deep IAM knowledge, technical expertise, and experience with solutions like BeyondTrust, CyberArk, and Thycotic. The candidate will develop policies, manage stakeholder relationships, analyze systems for vulnerabilities, and engage senior management. Required qualifications include 10+ years of IAM experience, knowledge of relevant laws and regulations, and a CISSP certification. Desired qualifications include experience with Linux, Windows, Cloud IAM, and programming languages. The role offers a competitive salary and benefits package.

Regional Program Support

Company: Higher Ground Education

Location: Washington DC

Posted Oct 07, 2024

Higher Ground is seeking a Regional Programs Support to join their team, focusing on building programmatic excellence in school teams, hiring and retaining excellent classroom teachers, and ensuring profitability of each school within a region. The role requires a strong background in Montessori education, analytical and problem-solving skills, and the ability to work independently.

Locums PA - Cardiovascular/Cardiothoracic Surgery Job in Washington WBY# JOB-2988688

Company: Weatherby Healthcare

Location: Tacoma, Washington

Posted Oct 07, 2024

Weatherby Healthcare is offering a Physician Assistant position in Tacoma, Washington. The role involves working with an expert consultant, handling 10-15 patients per day, and performing first assist in all procedures using the MAQUET system. Benefits include competitive compensation, paid malpractice insurance, 24-hour consultant support, and covered transportation and housing expenses. The hourly rate ranges from $100.00 to $135.00, depending on various factors. Weatherby Healthcare, founded in 1995, is a leading expert in locum tenens staffing for healthcare professionals.

Data Operations Engineer_TEST_CHANGE

Company: Partners Internal Quality Control

Location: Washington DC

Posted Oct 07, 2024

The job description is for a Data Center Operations Engineer who will assist in providing 24/7 support, manage projects, and oversee data center operations. The role requires experience in managing staff, technical troubleshooting, and knowledge of data center power and cooling systems.

Executive Assistant

Company: OpExpert Consulting

Location: Washington DC

Posted Oct 07, 2024

The job posting is seeking an Executive Assistant to provide comprehensive support to two Executive Level Managers at a dynamic organization in the Petcare Industry. The role requires a highly organized and versatile individual with excellent communication skills, proficiency in social media management and video editing, and the ability to manage multiple priorities in a fast-paced environment.

Associate Program Manager

Company: OBXtek

Location: Washington DC

Posted Oct 07, 2024

OBXtek Inc is a successful Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government. They have experienced exceptional growth over the last four years and have been awarded prime contracts with 10 federal agencies. The company is looking for an Associate Program Manager to assist in managing highly skilled personnel in a large complex technical environment.

Data Analytics – Front End (3228)

Company: SMX

Location: Washington DC

Posted Oct 07, 2024

SMX is seeking a creative technical problem solver to design and develop data analytics solutions with clients. The role requires experience with data analytics, SQL, and data visualization tools, as well as strong collaboration and business analyst skills.

IT Support Specialist

Company: ID.me

Location: Washington DC

Posted Oct 07, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. They have received numerous awards and have a robust identity network. The company is looking for an IT Support Specialist to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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