Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Information Systems Security Officer

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking an Information Systems Security Officer with active Top-Secret clearance for a large federal government project. The ISSO will work in an agile environment, utilizing various skills and languages. The role involves analyzing and designing controls for cloud environments, coordinating regulatory submissions, and performing security maturity assessments. Required qualifications include a Bachelor's degree, experience with RiskVision, Xacta, and JCAM, and prior technical roles within similar organizations. US Citizenship is required, and the position offers competitive compensation, comprehensive insurance, and various benefits.

Catering Sales Coordinator - Georgetown Catering

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Catering Sales Coordinator at Aramark is responsible for managing catering events, including booking, documentation, and client communication. The role involves data entry, meeting coordination, and ensuring food safety and quality. Aramark offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have previous customer service and catering experience, strong digital literacy, and excellent communication skills.

Client Relationship Executive, Veterans Affairs

Company: Deloitte

Location: Washington, DC

Posted Oct 04, 2024

Deloitte is seeking a Client Relationship Executive with at least 10 years of experience in federal client relationship management and professional services sales. The role involves driving targeting efforts, developing strategic plans for revenue generation, building relationships with key client executives, and providing deep knowledge of the client's engagement history and culture. The ideal candidate should have a proven track record in capture and sales, experience with Veterans Affairs clients, and be based in the DMV area. The wage range for this role is $151,400 to $311,000.

Spanish Linguist - Lorton, VA

Company: KACE

Location: Washington DC

Posted Oct 04, 2024

The job posting is for a linguist position at KACE, a company that works on critical projects for the government. The linguist will be responsible for transcribing and translating sensitive material from Spanish to English, and will work in a government facility. The job requires a bachelor's degree and three years of experience, and the ability to work under pressure and meet deadlines.

Director, Federal Government Affairs

Company: Gilead Sciences, Inc

Location: Washington DC

Posted Oct 04, 2024

Gilead Sciences Inc is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases including HIV, viral hepatitis, and cancer.

Core Faculty, Physician (FM) - UPMC Washington Family Medicine Residency Program

Company: UPMC Southwestern PA

Location: Washington, Pennsylvania

Posted Oct 04, 2024

UPMC Washington is a highly-rated regional hospital in Pennsylvania, established in 1971. It offers a Family Medicine Residency Program and is seeking a Board-certified Family Medicine physician for a Core Faculty position. The role involves full spectrum Family Medicine, teaching residents and medical students, and providing exceptional care in three unique office locations. The position offers a competitive salary, benefits, and full malpractice coverage.

Technical Writer/Editor

Company: ManTech

Location: Washington DC

Posted Oct 04, 2024

ManTech International is seeking a motivated career and customer-oriented Technical Editor/Writer to join their team in the Frederick, MD location. The job involves ensuring technical documentation is accurate, complete, and meets editorial and government specifications, as well as collaborating with cross-functional teams to assist with report development and documentation.

Tech Lead, Data Engineer

Company: Lovelytics LLC

Location: Washington DC

Posted Oct 04, 2024

Lovelytics is seeking a Data Engineering Technical Lead to join their team and help deliver strategic client engagements. The role involves working on client-facing projects, collaborating with team members, and developing full ownership of execution on client engagements.

Mechanical Field Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

The job description is for an engineering expert who will provide support for transportation and logistics-related efforts. The role involves performing design development, analysis, and review tasks, as well as generating design specifications, developing technical documentation, and conducting site visits.

(USA) Technician, Refrigeration/HVAC

Company: Walmart

Location: Washington, UT

Posted Oct 04, 2024

Walmart is seeking a Supermarket Rack Refrigeration HVAC Technician for a dynamic team. The role involves maintaining and repairing HVAC/R equipment using commercial skills and tools. The position offers competitive compensation, bonuses, and benefits including health, vision, dental, life insurance, 401k with company match, and free college through Live Better University. The ideal candidate should have vocational or technical HVAC/R certification, experience in commercial refrigeration, and be comfortable working at heights. Walmart provides a supportive work environment, competitive pay, and various benefits.

Laboratory Assistant Travel Group

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Oct 04, 2024

The job involves performing laboratory testing procedures, including pre-analytic, analytic, and post-analytic phases. The role requires specimen processing, computer data entry, and customer service. Essential responsibilities include processing specimens for A, B, or C level complexity testing, participating in quality assurance procedures, and performing instrument maintenance. The position also involves test accessioning, information lookup, and result transcribing. The role requires basic qualifications such as a high school diploma or GED, and a Medical Assistant Certificate or Phlebotomist Certificate within 6 months of hire. Additional requirements include computer skills, communication, customer service, and problem-solving skills. Preferred qualifications include recent completion of a phlebotomy program or recent phlebotomy and clinical laboratory experience.

Senior Project Manager - DC/Metro

Company: Procon Consulting

Location: Washington DC

Posted Oct 04, 2024

Procon Consulting is seeking a Construction Senior Project Manager for a long-term opportunity in the Washington DC area. The ideal candidate will have 10+ years of experience in construction management and leadership skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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