Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Field IT Engineer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Field IT Technicians are responsible for the installation, operation, and maintenance of computer network and telecommunications systems in Agency data centers worldwide.

Medicaid Long-Term Services and Supports Senior Analyst

Company: Other Agencies and Independent Organizations - Medicaid and CHIP Payment and Access Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

MACPAC is seeking a senior policy analyst for long-term services and supports (LTSS) with expertise in Medicaid LTSS policies and programs.

Enterprise Systems IT Specialist

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

The Enterprise System IT Specialists provide consultation, analysis, and problem resolution for technology products and applications.

Technical Project Manager

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Technical Project Managers lead projects that deliver capabilities to accomplish the US intelligence mission by driving technology initiatives and turning needs into operating capabilities.

Emergency Medicine Physician in Pasco, Washington

Company: TeamHealth

Location: 520 N 4th AvePasco, Washington 99301

Posted Sep 30, 2024

TeamHealth is offering an opportunity for an emergency medicine physician to join their team at Lourdes Medical Center in Pasco, Washington. The position is PRN with 12-hour shifts and support from APC coverage. The facility is a Level IV trauma center with a 25,000-annual-volume ED. Preferred qualifications include EM residency training or family medicine with ED experience. The compensation is competitive with an estimated base salary of $250 to $250 hourly. Full-time clinicians are eligible for a comprehensive benefits package. The hospital is committed to serving the community with respect, compassion, and care.

Data Lifecycle Specialist

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Data Lifecycle Specialists enable organizations to manage data, increase discoverability, and facilitate information dissemination to the public.

Telecommunications Services Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Telecommunications Services Officers act as the onsite point of accountability for Information Technology in CIA communications centers overseas. They provide technical support and maintenance for IT systems.

Cyber Security Researcher

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Cyber Security Researchers focus on designing and deploying cutting-edge tools and systems for cyber operations.

IT Engineer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

IT Engineers design and deploy a secure global communications infrastructure for CIA officers and partners.

Anesthesia Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Sep 30, 2024

The Anesthesia Technician plays a crucial role in delivering quality care to patients undergoing outpatient surgery and/or Anesthesia Interventional procedures. They maintain a clean, organized, and well-stocked workroom, ensuring an adequate inventory of supplies and clean, functional anesthesia equipment. The technician assists with patient care during procedures, demonstrating excellent communication skills and providing care in a safe, comfortable, private environment. They also coordinate repairs/maintenance with BioMedical Support, deliver supplies and medications to ORs, and troubleshoot problems with anesthesia equipment. The role requires responsibility, accountability, and continuous growth, with a focus on safety and patient privacy.

Cyber Targeter

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Cyber Targeters leverage advanced tools and methods to identify and assess computer networks and emerging threats to advance CIA's cyber mission.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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