Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SUPERVISORY CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Division Director, Innovation and Project Delivery

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Division Director Innovation and Project Delivery role at OPM involves developing a strategy to improve customer experience, fostering innovation, and leading high-priority projects across the agency.

County Executive Director in Training

Company: Department of Agriculture - Farm Service Agency

Location: Mount Vernon, Washington Mount Vernon, Washington

Posted Sep 29, 2024

Skagit County and Snohomish County are partnering for a training program that may require travel and relocation within Washington state.

Personnel Security Specialist (Adjudicator)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Architect of the Capitol is seeking a Personnel Security Specialist Adjudicator to perform security tasks in support of the AOC security program.

Interdisc Environmental Engineer (HMM) / Physical Scientist (HMM)

Company: Department of the Interior - Bureau of Land Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The BLM is looking to fill a new career position in Washington DC, with a focus on its people being its most precious resource.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Media Relations Assistant #647

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Media Relations Assistant. The vacancy announcement and application can be found on the United States Senate Career Page.

Executive Assistant

Company: Department of Housing and Urban Development - Assistant Secretary for Congressional and Intergovernmental Relations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at the Department of Housing and Urban Development. It is also open to status eligibles.

Nurse (Case Manager)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Sep 29, 2024

This is a job posting for a position at the Naval Health Clinic at Oak Harbor, Washington.

Safety and Occupational Health Manager

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position serves as a Safety and Occupational Health Manager in FEMA's Office of the Chief Administrative Officer. The job requires expert knowledge of national safety and health laws, policies, regulations, and standards.

Senior IT Manager #58

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Senior IT Manager. The vacancy announcement and application can be found on the United States Senate Career Page.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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