Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Supervisory Physician (RAT - Flight Surgeon)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The selectee for this position will be eligible to receive a Manager Performance Incentive MPI, an annual lumpsum incentive payment.

Attorney-Adviser (Labor)

Company: Other Agencies and Independent Organizations - National Labor Relations Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in the Office of Representation Appeals, responsible for adjudicating unfair labor practice cases and representation cases under the National Labor Relations Act.

Paralegal Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Department of Justice and United States Attorneys Offices are announcing a position. Additional positions may be filled using this announcement.

Program Analyst

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The announcement encourages applicants to read the entire announcement and follow the instructions to ensure full consideration. The position is located in the Ronald Reagan Building International Trade Center in Washington DC.

Registered Nurse - Intensive Community Mental Health Program (ICMHR)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Registered Nurse (Infection Preventionist)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

The mission is to provide compassionate whole health care to Veterans, fulfilling President Lincoln's promise to care for those who have served in the military and their families.

Web Content Analyst

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at Departmental Offices Terrorist and Financial Intelligence. As a Web Content Analyst, you will be performing various functions including designing, maintaining, and analyzing web content on OIA websites.

Supervisory Technical Editor (Associate Publisher)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Associate Publisher will supervise the editorial team and plan publications to drive audience engagement.

Physician (RAT-Flight Surgeon)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Office of Aerospace Medicine AAM develops and manages medical programs in support of Aviation Safety. The Regional Augmentation Team RAT supports the Office of Aerospace Medicine AAM regional program and other AAM efforts.

General Engineer

Company: Legislative Branch - Government Accountability Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in the Government Accountability Office GAO Infrastructure Operations IO Facility Management and Services FMS, which plays an integral role in the daily operation and maintenance of the GAO building.

Supervisory Trial Attorney (Deputy Chief, International Unit)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Money Laundering and Asset Recovery Section leads the Department's antimoney laundering enforcement and asset forfeiture efforts.

Nursing Assistant - Geriatrics and Extended Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Nursing Assistant performs nursing procedures and duties on an assigned patient area, working independently under the supervision of a Nurse Manager or Assistant Unit Manager.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages