Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Administrative Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Federal Retirement Thrift Investment Board is looking for a highly qualified individual to serve as an Administrative Specialist.

Supervisory Architect/Engineer (Tenant Projects)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Supervisory ArchitectEngineer Tenant Projects will supervise professional technical staff and assist in meeting the needs of various stakeholders.

Facility Operations Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 29, 2024

The Facility Operations Specialist is responsible for maintaining and improving Federal Highways Administration property buildings and grounds.

SUPERVISORY INTERDISCIPLINARY

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Crisis Operations Specialist

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Program Learning and Innovation Division with the Office of Transition Initiatives in the Bureau for Conflict Prevention and Stabilization in the Ronald Reagan Building and International Trade Center 1300 Pennsylvania Ave NW Washington DC at the US Agency for International Development USAID.

Assistant Administrator, Federal Insurance

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Homeland Security's Federal Emergency Management Agency's Resilience Federal Insurance Directorate. The Assistant Administrator oversees the development, management, direction, and evaluation of the Federal Insurance Directorates' insurance programs and activities.

Attorney-Adviser (General)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This position is located at US Army IMCOM and Joint Base LewisMcChord JBLM Office of the Staff Judge Advocate OSJA Legal Assistance Branch Joint Base LewisMcChord Washington. If you are currently serving in a permanent competitive service appointment in the Federal service and are selected for this position, the appointment will remove you from the competitive service while you occupy this position.

Associate Director, Interpretation, Education and Volunteers

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Interpretation Education and Volunteers Directorate IEV provides leadership for visitor and community engagement and supports the work of the NPS to welcome and create meaningful experiences with visitors from around the world.

Supervisory Health Technician (Optometry)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This is a job posting for a position at the Defense Health Agency Puget Sound Market Army Medical Center Madigan Department of Primary Care Optometry Clinic in Tacoma, Washington. The posting mentions a direct hire solicitation and the possibility of an advance in hire or recruitment incentive.

Supervisory Visual Information Specialist

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at Departmental Offices Terrorist and Financial Intelligence. As a Supervisory Visual Information Specialist, you will serve as the Supervisory Visual Information Specialist and reports directly to the Director of Analytic and Production Services.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Bothell, Washington Bothell, Washington

Posted Sep 29, 2024

The job posting is for an Emergency Management Specialist Mitigation position in Region Ten. The ideal candidate will have experience implementing hazard mitigation grant programs, data analysis, and project management.

MECHANICAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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