Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Chemist

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position in the Secret Service Office of Technical Development and Mission Support Technical Security Division involves planning, management, and execution of projects to enhance operational procedures and equipment.

Chief Actuary for the Federal Insurance Directorate

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in the Department of Homeland Security's Federal Emergency Management Agency's Resilience Federal Insurance Directorate. The incumbent serves as the Chief Actuary, providing executive leadership and oversight for the actuarial aspects of the National Flood Insurance Program.

SUPERVISORY MECHANICAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Principal Deputy Director for Intelligence and Counterintelligence

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Department of Energy's Office of Intelligence and Counterintelligence is seeking a seasoned executive with strong leadership experience in national security, intelligence, or cyberintelligence to serve as the Principal Deputy Director.

Maintenance Worker

Company: Department of Agriculture - Agricultural Research Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located within the Agricultural Research Service ARS Northeast Area NEA at the National Arboretum in Washington DC. In this position, you will assist journeyman-level workers by performing various semiskilled and manual labor tasks.

IT Specialist (DATAMGT)

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Smithsonian Institution is a large museum complex with 21 museums, including the National Air and Space Museum, which educates the public about aviation and spaceflight.

Lead Accountant (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - National Highway Traffic Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in the CFO's Office and Office of Financial Management. The incumbent serves as a lead accountant, directing a team to accomplish assigned tasks.

Sexual Assault Prevention and Response Victim Advocate

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 29, 2024

This position provides 24/7 support for victims of sexual assault, assessing safety concerns and providing resources.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

This is a job posting for a position in the competitive service at Madigan Army Medical Center in Tacoma, Washington. The position is located in the Directorate of Nursing and involves same-day surgery and PACU service. Salary negotiation may be available for new Federal employees.

CYS Training Specialist NF-04

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This position is located at Joint Base Lewis-McChord Washington with Child and Youth Services. The position is eligible for the NAF benefits package and leave accrual. To better expedite the hiring process, it is recommended to include full contact information on your resume.

Data Scientist

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Data Analysis and Reporting Team, Financial Management Directorate, Library Collections and Services Group. The salary range reflects the locality pay adjustment for the Washington DC Metropolitan area. This is a nonsupervisory bargaining unit position.

Program Analyst (Humanities Grants)

Company: National Foundation on the Arts and the Humanities - National Endowment for the Humanities

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

NEH is an independent grantmaking agency dedicated to supporting research, education, preservation, and public programs in the humanities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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