Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Safety and Occupational Health Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 29, 2024

The position is for a Safety and Occupational Health Specialist in the Architect of the Capitol Office of the Chief of Operations Superintendent. The role involves developing safety program requirements, performing safety inspections, and providing information on existing program policies and requirements.

Attorney-Adviser (General)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This position is located at US Army Installation Command and Joint Base Lewis-McChord. If selected, the appointment will remove you from the competitive service.

Attorney- Advisor

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The selectee will serve as the primary legal advisor to the General Counsel and Deputy General Counsels, often acting on their behalf on matters involving operational issues related to the Department's policies and programs.

Principal Systems Engineer #208

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 29, 2024

The Senate Sergeant at Arms is seeking a Principal Systems Engineer. The vacancy announcement and application can be found on the United States Senate Career Page.

Deputy Director Division of Information and Solutions

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Health and Human Services DHHS Office of the Secretary OS Office of the Assistant Secretary for Financial Resources ASFR Office of Grants OG.

Chief Counterintelligence and Export Control Section (Supvy Attorney-Advisor)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Chief of the Counterintelligence and Export Control Section investigates and prosecutes cases affecting national security and foreign relations.

IT Specialist

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the End User Support Section IT End User Services Division IT Partner Engagement Directorate Office of the Chief Information Officer. The position description number for this position is 060322. The salary range indicated reflects the locality pay adjustments for the Washington DC Metropolitan area.

Legal Assistant (OA)

Company: Department of Labor - Office of the Secretary of Labor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Office of the Consolidated Adjudicatory Boards, which are independent quasijudicial bodies with jurisdiction to hear and decide appeals from decisions from the lower administrative bodies within the Department of Labor.

Lead Business Analyst

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for a Lead Business Analyst at the US MintManufacturing Directorate, responsible for leading inventory team activities.

Supervisory Police Officer (Inspector)

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located at the US Mint Protection Department DC Field Office. As a Supervisory Police Officer Inspector, you will serve as second in command to the Field Chief of the United States Mint Police.

Aviation Safety Technician

Company: Department of Transportation - Federal Aviation Administration

Location: Spokane Valley, Washington Spokane Valley, Washington

Posted Sep 29, 2024

The incumbent serves as an Aviation Safety Technician, providing technical support to Aviation Safety Inspectors and the public, performing various certification, surveillance, and investigation duties.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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