Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Recreation Assistant - Jim Creek

Company: Department of the Navy - Commander, Navy Installations

Location: Arlington, Washington Arlington, Washington

Posted Sep 29, 2024

The Morale Welfare and Recreation department provides fitness, recreation, and lodging programs for service members and their families. The incumbent will perform duties connected with providing accommodations for guests at Jim Creek outdoor recreation area.

Administrative Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Federal Retirement Thrift Investment Board is looking for a highly qualified individual to serve as an Administrative Specialist.

Safety & Occupational Health Specialist (Safety Specialist)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Sep 29, 2024

The agency fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into their communities. Their diverse and innovative workforce creates a strong foundation of safety and security through principles of humanity and normalcy.

Registered Nurse - PACU

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

VA Puget Sound Healthcare System is recruiting for a Registered Nurse position in the PACU at the Seattle VA Medical Center.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 29, 2024

The position is for a senior engineer and technical specialist responsible for long-term planning and transmission system activities.

Operations Research Analyst

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is for a Technical Analyst in the FAA's Office of Accident Investigation and Prevention, supporting the System Safety Management Transformation program.

Administrative Services Specialist

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Office of the Chief Information Officer OCIO is a customer service organization dedicated to providing information technology IT solutions and leadership to advance DOLs mission.

Physician Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 29, 2024

The position is located in the Department of Medicine Primary Care at Madigan Army Medical Center in Washington State. Salary negotiation may be available for new Federal service candidates.

Supervisory Program Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The ideal candidate should have a strong knowledge of PA post award activities and policies, and be able to manage large nationwide complex disaster programs.

Deputy Chief Artificial Intelligence Officer

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Department of Housing and Urban Development is seeking highly qualified individuals to support its mission. The agency offers a competitive compensation package and opportunities for career development, including networking and training.

Director, Ecological Sciences

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This is a position level I with a salary range of $186855 to $198537 per year. SES employees are also eligible to receive bonuses and performance-based awards.

Operations Specialist (Watch Officer) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Office of the Intelligence Security and Emergency Response S60 Operations Division Office of the Secretary Department of Transportation DOT. You will serve as a Watch Officer WO in the Transportation Operations Center TOC and will be responsible for monitoring the National Transportation System reporting on events and incidents and threats to the systems integrity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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