Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Writer Editor

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Smithsonian Institution is a large museum complex with 21 museums and a scholarly press that publishes research publications.

Director, Watershed Restoration, Assessment and Protection Division

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This is an office-centered position that requires physical presence at the duty station. EPA offers work-from-home and work schedule flexibilities.

Attorney Advisor (Regulatory & Legislative Affairs)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The AttorneyAdvisor provides legal counsel to the Federal Motor Carrier Safety Administration's regulatory development teams.

Social Worker (Clinical/SRU)

Company: Department of the Army - U.S. Army Medical Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This is a job posting for a position in the Warrior Transition Battalion at Joint Base Lewis McChord. The job may offer a recruitment or relocation incentive and salary negotiation for new Federal service employees.

Supervisory Financial Technology and Innovation Specialist

Company: Other Agencies and Independent Organizations - Federal Housing Finance Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The vacancy announcement is for a Supervisory Financial Technology and Innovation Specialist position at the EL15 grade level. The incumbent will work in the Office of Financial Technology and perform work in support of major initiatives.

Registered Nurse - Chief Health Informatics Officer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

The Chief Health Informatics Officer CHIO executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services andor discipline lines and influence the organizational healthcare mission.

Supervisory Information Technology Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is located in FEMAs Office of the Chief Technology Officer and is responsible for providing expert-level technical and operational guidance to the agency.

Grants Training Program Manager

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Health and Human Services Office of the Secretary of Health and Human Services Office of the Assistant Secretary for Financial Resources ASFR Office of Grants located in Washington District of Columbia.

Management and Program Analyst, GS-0343-09 (FPL 12) (DE)

Company: Department of Education - Office of Postsecondary Education

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is telework eligible and responsible for conducting studies of work processes and procedures.

Registered Nurse- PCMHI

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

The job description highlights the importance of delivering knowledge-based care to clients, developing technical skills, and coordinating care to ensure patient education, health promotion, and customer satisfaction.

IT Specialist, CG-2210-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Chief Information Officer Organization CIOO and serves as an Information Technology IT specialist in the Application Platforms and Delivery Branch APDB.

Dental Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

The dental assistant position at the Mann-Grandstaff VA Medical Center in Spokane, Washington involves assisting the dentist in patient care and performing clinical and clerical functions independently.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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