Technical Support Jobs in worldwide

107,791 open positions · Updated daily

Looking for Technical Support jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the worldwide area.

Data Analyst

Company: Gitbook

Location: Worldwide

Posted Aug 03, 2022

GitBook is a modern documentation platform that empowers teams through a new document standard. They are looking to expand their Data team to contribute to their success. The company values ambition, ownership, accountability, care, train, genuine, team player, and architect.

Graphic Designer

Company: Moment-ranks

Location: Worldwide

Posted Aug 06, 2022

Collective is a web3 social platform for NFT communities to empower their members. They are seeking a Graphic Designer to create original graphic content for their social channels. The ideal candidate has experience in graphic design, storytelling, and social media skills.

Senior Software Engineer, Front End

Company: FM (Film and Music)

Location: Worldwide

Posted Aug 08, 2022

FM is hiring a Senior/Staff Front End Engineer to work on web applications. The ideal candidate has at least 5 years experience building large scale React applications and loves tinkering with cutting edge technology.

Data Engineer

Company: Gitbook

Location: Worldwide

Posted Aug 03, 2022

GitBook is a modern documentation platform that empowers teams through a new document standard. They are looking to expand their Data team to contribute to their success. The company values ambition, ownership, accountability, care, train, genuine, team player, and architect.

Software Engineer

Company: Gitbook

Location: Worldwide

Posted Aug 03, 2022

GitBook is a modern documentation platform that is growing and looking for a Software Engineer to join their Product and Engineering team. The company is focused on evolving their technical product capabilities and is seeking a candidate with experience in TypeScript, React, NodeJS, and serverless architecture.

Senior Front End Developer

Company: Toptal

Location: Worldwide

Posted Aug 09, 2022

Toptal is an exclusive talent network that connects top freelance developers with leading brands and startups. As a freelancer, you'll have the freedom to choose your own schedule and work from anywhere, while getting paid on time and at a rate you decide.

Product Marketing Manager

Company: Gitbook

Location: Worldwide

Posted Aug 03, 2022

GitBook is a modern documentation platform that is growing quickly and is looking for a Product Marketing Manager to own the post sign-up experience. The role is critical in strengthening product-led growth and requires a strong background in marketing, product, and data.

Senior React Native Mobile Developer Web3

Company: Aldrin

Location: Worldwide

Posted Aug 03, 2022

Aldrin Labs is looking for a Senior React Native Mobile Developer to work on high-quality mobile applications for a global audience. The ideal candidate has extensive experience in designing, building, and deploying secure, scalable, and maintainable client-facing UI systems.

ML Research Engineer Intern

Company: Ivy

Location: Worldwide

Posted Aug 01, 2022

Ivy is a mission-driven company aiming to unify machine learning frameworks, making ML code cleaner, more flexible, and reusable. They're looking for talented developers to join their team and are in talks with top software companies to use Ivy in their projects.

Senior Back End Developer

Company: Toptal

Location: Worldwide

Posted Aug 09, 2022

Toptal is an exclusive talent network that connects top freelance developers with leading brands and startups. As a freelance developer, you can work on full-time freelance jobs, choose your own schedule, and get paid on time. Toptal provides technical training, mentors, and coaching programs to help you succeed.

Senior Drupal Developer

Company: Toptal

Location: Worldwide

Posted Aug 04, 2022

Toptal is an exclusive talent network that connects top freelance developers with leading brands and startups. As a freelancer, you'll have the freedom to choose your own schedule and work from anywhere, with access to technical training, mentors, and coaching programs.

People and Talent Manager

Company: Gitbook

Location: Worldwide

Posted Aug 08, 2022

GitBook is a modern documentation platform that empowers technical teams by integrating knowledge management into their workflows. The company is looking for a People and Talent Manager to join their team, who will be responsible for talent acquisition, people programs, and employer branding. The role requires a high degree of knowledge in people-related topics, adaptability, and the ability to self-manage.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages