Technical Support Jobs in worldwide

107,791 open positions · Updated daily

Looking for Technical Support jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the worldwide area.

Ecosystem / Technology Partner Manager (f/m/d)

Company: GraphCMS

Location: Worldwide

Posted Feb 28, 2022

GraphCMS is a leading GraphQL Federated Content Platform that enables developers and content operators to create, enrich, unify, and deliver content across platforms. The company is looking for an Ecosystem / Technology Partner Manager to build and nurture key technology partnerships globally.

Project Manager - Active Network Infrastructure

Company: Ting Internet

Location: Worldwide

Posted Feb 20, 2022

The job posting is for a Project Manager to lead end-to-end projects deploying ISP fiber network infrastructure. The role requires strong communication skills, project management experience, and knowledge of telecom core and edge networks. The company values diversity, inclusion, and fairness, and offers a positive work environment.

Backend Engineer, Senior

Company: ChowNow

Location: Worldwide

Posted Feb 17, 2022

ChowNow is looking for a Senior Backend Engineer to join their Engineering Team. The company is described as a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online. The job description highlights the importance of quality, collaboration, and continuous learning. The company offers a range of benefits, including competitive salary, ongoing training, and a remote-first culture.

Talent Partner

Company: Omnipresent Group

Location: Worldwide

Posted Feb 17, 2022

Omnipresent is a company that provides a simplified, cost-effective, and legally compliant employment experience for remote workers. They have a fully remote team and operate globally, with a focus on inclusivity and diversity.

Full-stack JavaScript Developer

Company: RemoteMore

Location: Worldwide

Posted Nov 01, 2021

The positionRemoteMore is hiring JavaScript developers for a large tech company's European teams. The company offers a remote full-time position with a focus on work delivered, good work-life balance, and opportunities to grow professionally.

Account Executive

Company: IPinfo.io

Location: Worldwide

Posted Feb 20, 2022

IPinfo is a leading provider of IP address data, offering a free geolocation API and growing to a profitable business with a global team. The company is looking for a sales team member to lead opportunities and guide deals to close, with a focus on the EMEA and US regions.

Java Engineer, Search & Data Services

Company: Help Scout

Location: Worldwide

Posted Feb 20, 2022

The job posting is for a JVM Engineer position at Help Scout, a remote company that values diversity and inclusion. The company is looking for an experienced engineer who can work on building scalable solutions, improving existing code, and adding new functionality. The job requires strong communication skills, a passion for writing software that helps people, and a commitment to giving and receiving feedback.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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