Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Application Developer-Experience FullStack

Company: IBM

Location: NO City, BR

Posted Dec 15, 2025

This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.

Procurement Mfg Engineer for DS8K product

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This text describes a Procurement Manufacturing Engineer role involving supplier support, quality assurance, engineering changes, and new product introductions. It outlines responsibilities, required skills, and qualifications for the position.

Application Developer-Commerce Transformation (Magento)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Adobe Commerce, SQL Server, and DevOps tools. It outlines role responsibilities and educational requirements for the position.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, stakeholder engagement, and technical expertise in Java, React, and cloud technologies. The role involves comprehensive software development, continuous learning, and delivering impactful solutions for innovative companies.

Consultor SAP Integration (BTP, CPI)

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP integration, and opportunities to drive innovation through advanced technology platforms.

UX Design intern

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

This text outlines a UX design internship opportunity at IBM Studios Budapest, requiring collaboration with cross-functional teams, design research, and adherence to design systems. It details responsibilities like user testing, information architecture, and agile methodologies, while specifying educational requirements and work expectations.

Application Developer - Experience Fullstack

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This job description outlines a Software Developer role at IBM Consulting, involving work in delivery centers to deliver technical expertise and innovation for clients. Responsibilities include software development, problem-solving, and collaboration, with requirements for specific technical skills and experience.

Systems Performance Analyst

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

The text describes IBM's Z Systems and zVM virtualization technology, highlighting its secure and scalable environment for running Linux and other operating systems. It outlines job responsibilities for software engineers, including performance analysis, workload evaluation, and collaboration with global teams. Required skills include Linux expertise, virtualization experience, and performance tuning capabilities.

Data Engineer

Company: IBM

Location: Heredia, CR

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires data engineering expertise and involves working with advanced technologies to deliver impactful results.

Application Architect – EHS, Quality & PLM Systems

Company: IBM

Location: San Francisco, US

Posted Dec 15, 2025

This job description outlines an Application Architect role at IBM Consulting, focusing on designing enterprise systems, ensuring compliance with regulations, and collaborating with global clients. The position offers remote work flexibility and emphasizes innovation in hybrid cloud and AI solutions.

WR - C2M Functional Consultant

Company: IBM

Location: Dallas, US

Posted Dec 15, 2025

This text describes a career in IBM Consulting focused on collaborative client work, hybrid cloud and AI innovation, and system design expertise. It outlines responsibilities like requirements gathering, gap analysis, and technical configuration while emphasizing strategic partnerships and impactful change.

Quality Engineer-Data

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications such as a bachelor's degree and SQL proficiency.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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