Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Software Engineer - Back End

Company: Tillster, Inc.

Location: Portugal

Posted Dec 10, 2025

Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.

Support Specialist (VoIP)

Company: Talent Hackers

Location: Nigeria

Posted Dec 10, 2025

This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.

Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis

Company: GitLab

Location: USA

Posted Dec 10, 2025

This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.

Associate Director - Business Development

Company: Axios

Location: USA

Posted Dec 10, 2025

Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.

Customer Experience Sr. Manager

Company: Apollo.io

Location: UK

Posted Dec 10, 2025

The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.

Creative Workflow Specialist

Company: Runway

Location: North America

Posted Dec 10, 2025

This job description highlights a Creative Workflow Specialist role with opportunities to collaborate on special projects, develop content, and work with global creatives. The position emphasizes growth, innovation, and a competitive salary range of $160,000-$250,000, along with a commitment to diversity and pay equity.

Solution Executive - Public Sector

Company: Insight

Location: USA

Posted Dec 10, 2025

Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Dec 10, 2025

Alma seeks a mission-driven Senior Software Engineer II to develop tools for mental health providers. The role involves backend development, collaboration, and offers competitive benefits including remote work and comprehensive healthcare.

Forma Strategy Mgr

Company: Autodesk

Location: UK,Netherlands,Norway

Posted Dec 10, 2025

Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.

Content Producer

Company: Skyrocket Studios

Location: Philippines

Posted Dec 10, 2025

The text outlines job responsibilities for a production management role, detailing tasks such as collaborating with directors, coordinating team schedules, conducting research, and managing budgets. It also lists required skills and qualifications, emphasizing organization, communication, and industry knowledge.

Executive Design Director

Company: Metalab

Location: USA

Posted Dec 10, 2025

The role involves leading design strategy, collaborating with cross-functional teams, and shaping innovative product design to drive business impact.

Senior Product Designer - Commerce Platform

Company: Netflix

Location: USA

Posted Dec 10, 2025

This text promotes Netflix's global entertainment services and a product designer role with opportunities for innovation, collaboration, and comprehensive benefits. It highlights the company's reach, design systems, and commitment to diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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