Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Product Manager E Commerce

Company: Ollie

Location: Remote

Posted Dec 09, 2025

Ollie focuses on improving pets' lives through premium pet food and services. They offer a Senior Product Manager role with competitive benefits, emphasizing teamwork and innovation. The company values dogs, courage, and continuous improvement.

Partner Solutions Engineer

Company: Vercel

Location: USA

Posted Dec 09, 2025

This job description outlines a Senior Partner Solutions Engineer role at Vercel, focusing on technical engagements with partners, growth opportunities, and benefits like competitive compensation and flexible work arrangements.

Cobalt Core Pentester

Company: Cobalt

Location: USA

Posted Dec 09, 2025

The Cobalt Core seeks skilled pentesters to join a collaborative community focused on security research and vulnerability assessments. The role involves manual penetration testing, teamwork, and contributing to secure software development. Applicants must reside in the USA and demonstrate expertise through certifications and technical assessments.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Account Executive MidMarket to drive sales, build relationships, and grow their career. The role offers opportunities for professional development, networking, and a competitive compensation package.

Video Content Creator

Company: Cloudbeds

Location: Canada,Ireland,Portugal,Spain,UK

Posted Dec 09, 2025

Cloudbeds seeks a video creator to produce engaging content across platforms, manage social media, and experiment with new formats to enhance hotel tech outreach. The role requires storytelling, strategic thinking, and technical skills to develop high-quality videos and podcasts that drive action and growth.

Growth Account Executive

Company: Webflow

Location: USA

Posted Dec 09, 2025

Webflow is seeking a Growth Account Executive to expand their presence through sales and customer relationships. The role involves building pipelines, maintaining stakeholder relationships, and aligning with cross-functional teams. The company emphasizes innovation, inclusivity, and competitive benefits while promoting a remote-first culture with opportunities for growth and equity.

Business Systems Analyst - Finance (AR Automation)

Company: HubSpot

Location: USA

Posted Dec 09, 2025

This job description outlines a Business Systems Analyst role at HubSpot focused on implementing and owning an AR automation platform. The position requires technical expertise in systems configuration, integration, and optimization, along with collaboration across finance, product, and engineering teams. Key responsibilities include system implementation, workflow automation, data analysis, and continuous improvement of AR processes.

Campaign Manager

Company: Buildout

Location: USA

Posted Dec 09, 2025

Buildout is a CRE software company empowering brokers with tools to maximize deal efforts and transform the industry. They seek a autonomous Campaign Manager to drive MQL growth through multichannel marketing, content creation, and analytics. The role offers competitive compensation, remote flexibility, and a supportive team environment with impactful benefits.

PeopleSoft HCM Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a Senior PeopleSoft Administrator role at IBM Consulting, emphasizing long-term client relationships, career growth opportunities, and collaboration with industry visionaries. It highlights the importance of technical expertise in PeopleSoft, cloud technologies, and security compliance, while also showcasing a supportive work environment focused on innovation and professional development.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: Canada

Posted Dec 09, 2025

Saviynt provides identity management solutions, aiding organizations in AI adoption with secure, efficient services. They offer competitive benefits and a positive work environment, emphasizing growth and innovation.

Senior Software Engineer Backend (Node/Nest)

Company: Trafilea

Location: Argentina,Brazil,Costa Rica,Mexico,Chile

Posted Dec 09, 2025

Trafilea is a tech platform driving AI-powered brand growth with global reach. They offer innovative solutions and competitive roles for experienced developers.

Clinical Operations Specialist Quality & Safety

Company: Midi Health

Location: Remote

Posted Dec 09, 2025

This job posting highlights a Clinical Operations Specialist role focused on improving patient safety and quality through data analysis, workflow improvements, and collaborative team efforts. The position emphasizes meaningful impact, organizational growth, and supportive environments, with key responsibilities in quality improvement and data-driven insights.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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