Technical Support Jobs
1,350,001 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Director - Business Analytics & Insights
Company: GitLab
Location: USA
Posted Dec 19, 2025
This role involves leading analytics initiatives to drive strategic decisions at GitLab, working with cross-functional teams and leveraging data tools to enhance business insights. The position emphasizes building executive-ready analytics, fostering team growth, and transforming data into actionable strategies for senior leadership.
Senior Manager - Innovation Medical Operations
Company: Viatris
Location: USA
Posted Dec 19, 2025
Viatris seeks a Senior Manager Innovation Medical Operations to drive healthcare solutions, emphasizing stability, innovation, and impactful work. The role involves strategic leadership, compliance, and collaboration, with competitive compensation and inclusive opportunities.
Engineering Manager
Company: Grafana Labs
Location: Canada
Posted Dec 19, 2025
This job description outlines an Engineering Manager role focused on leading a distributed team to build observability solutions, shaping product direction, and fostering a collaborative culture. Key responsibilities include managing engineering teams, aligning technical strategies with business goals, and nurturing professional growth. The ideal candidate should have technical expertise, leadership skills, and experience with observability tools or Kubernetes. The role offers competitive compensation and shared ownership through RSUs.
QA Automation Engineer
Company: Masabi
Location: Argentina
Posted Dec 19, 2025
Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.
Marketing Strategist
Company: OneLocal
Location: Remote
Posted Dec 19, 2025
OneLocal offers SaaS solutions for SMB growth through data-driven marketing, seeking a customer-facing Marketing Strategist with SEO expertise and digital marketing skills. The role involves client consultation, campaign development, and collaboration with teams, with benefits including remote work and professional development opportunities.
Crowdstrike Business Development Manager
Company: GuidePoint Security
Location: USA
Posted Dec 19, 2025
This job description outlines the role of a Crowdstrike Business Development Manager, requiring collaboration with sales and marketing, technical expertise, certifications, and travel. Responsibilities include account planning, sales forecasting, and educating stakeholders. The position demands experience in business development and a collaborative fast-paced environment.
Technical Account Manager - Automattic Special Projects Team
Company: Automattic Careers
Location: USA
Posted Dec 19, 2025
This job description outlines the role of a Technical Account Manager at Automattic, focusing on partner experience, product collaboration, and technical expertise. It highlights responsibilities like onboarding, support, and product improvement, along with required skills and qualifications.
Senior Manager - Space Studio
Company: Airbnb
Location: USA
Posted Dec 19, 2025
This role involves leading a team to develop systems for Airbnb's physical spaces, integrating design, technology, and sustainability to enhance global operations and support the company's mission.
Senior SDET - Growth
Company: Kraken
Location: Europe
Posted Dec 19, 2025
Kraken promotes its mission to accelerate crypto adoption through a global team of experts, emphasizing security, education, and worldclass client support. The company seeks Software Development Engineers in Test to join their Growth Team, highlighting opportunities for innovation and collaboration in crypto product development.
Tax Platform and Operations Manager
Company: Kraken
Location: USA
Posted Dec 19, 2025
Kraken emphasizes its mission to advance crypto adoption through a global team and innovative products, offering roles in tax operations with a focus on compliance and technology.
Sales Engineer/Senior Sales Engineer
Company: Aria Systems
Location: Canada
Posted Dec 19, 2025
This job posting describes a Sales Engineer role at Aria Systems, highlighting responsibilities such as supporting sales teams, configuring product presentations, and preparing RFx responses. It outlines qualifications, preferred skills, and company culture emphasizing flexibility, innovation, and a collaborative environment.
Thai / English Gaming Support Agent
Company: 5CA
Location: APAC
Posted Dec 19, 2025
This job posting outlines a remote Gaming Support Agent role with requirements for language skills, gaming knowledge, and technical specifications. It highlights benefits like remote work flexibility, international company culture, and comprehensive training.