Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Senior Data Scientist
Company: Khan Academy
Location: USA
Posted Nov 23, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Engineering Manager - Infrastructure
Company: Apollo.io
Location: Remote
Posted Nov 23, 2025
The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.
Staff Backend Engineer - Developer Experience (Ruby)
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role of Staff Backend Engineer in the Developer Experience group involves working cross-functionally to improve the engineering experience across GitLab's internal engineering teams. The focus is on identifying and removing friction points, modernizing testing, standardizing logging, and optimizing CI/CD pipelines. The role requires deep experience with developer tooling, leading platform initiatives, influencing without authority, and collaborating across functions.
Android Software Engineer - Ad Formats
Company: Reddit
Location: USA
Posted Nov 23, 2025
The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled Android Engineer to build and enhance ad experiences on Reddit's Android app.
Public Relations & Communications Manager
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken promotes its mission-driven approach to advancing crypto adoption, highlighting a global team dedicated to innovation and financial inclusion. The company emphasizes its commitment to security, education, and client support while seeking passionate candidates to join their remote workforce.
Solutions Architect
Company: Grafana Labs
Location: USA
Posted Nov 23, 2025
Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.
Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for an Intermediate Backend Engineer to join the Security Platform Management team at GitLab. The team is building enterprise security solutions from the ground up, including a new Security Manager role system, assets inventory capabilities, logical asset gathering, and a unified configuration mechanism for GitLab security tools. The role involves designing and developing next-generation Security Platform Management capabilities, building scalable backend systems, creating robust APIs, and collaborating with cross-functional teams.
Senior Machine Learning Manager - Ads Content Understanding
Company: Reddit
Location: Remote
Posted Nov 23, 2025
The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.
Staff Technical Program Manager - Engineering Productivity
Company: Dropbox
Location: USA
Posted Nov 23, 2025
Dropbox seeks a Technical Program Manager with 12+ years of experience leading complex cross-functional initiatives. Responsibilities include program leadership, stakeholder management, and operational excellence. Compensation varies by location.
Vice President - Product Marketing
Company: G-P
Location: USA
Posted Nov 23, 2025
The text promotes GP's AI-powered HR compliance tool, highlighting its benefits for HR leaders and cost savings. It outlines a leadership role in product marketing with responsibilities for strategy, team development, and global market expansion, emphasizing the company's growth potential and technological innovation.
Senior Software Engineer
Company: Wikimedia Foundation
Location: USA
Posted Nov 23, 2025
The Wikimedia Foundation seeks a Senior Software Engineer to contribute to high-impact projects, innovate data feeds, and collaborate on a globally distributed team. The role involves designing scalable systems, maintaining reliability, and supporting open-source initiatives. The position offers competitive pay and opportunities to shape the future of knowledge sharing.
QA Engineer II (with SEO Testing Experience)
Company: Outliant
Location: Remote
Posted Nov 23, 2025
Ignite Visibility is a cutting-edge digital marketing agency celebrating its innovative approach and recent expansion through the acquisition of Outliant. The QA Engineer II role emphasizes quality assurance, test automation, and collaboration in a dynamic environment offering career growth, flexible work arrangements, and competitive benefits.