Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Account Executive - Corporate

Company: Sprout Social

Location: Remote

Posted Nov 18, 2025

Sprout Social offers a dynamic role with career growth opportunities, competitive compensation, and comprehensive benefits. The job description highlights collaboration with industry leaders, professional development, and a supportive work environment, emphasizing innovation and employee empowerment.

Senior Frontend Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. They nurture a culture built on trust, collaboration, and personal growth, and are looking for exceptionally strong Senior Frontend Developers with an independent mindset.

Content Producer (Part-Time)

Company: garden3d

Location: Remote

Posted Nov 18, 2025

This job posting seeks a Content Producer for garden3d, emphasizing creativity, collaboration, and sustainability. The role involves video editing, audio production, and content strategy, with a focus on innovative projects and a supportive work environment.

Senior Demand Generation Marketing Manager

Company: Newsela

Location: Remote

Posted Nov 18, 2025

Newsela is seeking a Senior Demand Generation Marketing Manager to develop and execute an integrated national demand strategy. The role involves owning the quarterly demand generation strategy, executing various campaigns, designing marketing automation, incorporating ABM strategies, running data-informed experiments, partnering with product marketing and creative teams, implementing lead nurturing programs, monitoring campaign performance, and operating as a strategic partner to sales and SDRs. The ideal candidate should have at least 5 years of B2B demand generation experience in a SaaS environment, a proven track record of being a strategist and executor, a demonstrated understanding of the MarTech landscape, experience leveraging multiple digital channels, strong data-driven skills, project management skills, strong writing skills, and the ability to work independently and thrive in a fast-paced environment.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: Remote

Posted Nov 18, 2025

The Revenue Account Executive role at Code.org involves identifying, cultivating, and closing new funding partnerships with individuals, foundations, and corporations to support the organization's mission of expanding access to computer science education. The ideal candidate is a proactive relationship builder with a background in technology or software sales, enterprise business development, and a passion for computer science, AI, and educational equity. The role is critical to growing Code.org's revenue base and ensuring the long-term sustainability of its programs.

Data Science Manager - User Growth

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is hiring a Data Science Manager to lead a team in driving user growth through analytics and strategic initiatives. The role involves collaborating with cross-functional partners, shaping product roadmaps, and building high-performing analytics teams. Reddit offers comprehensive benefits and a remote-friendly work environment.

Staff Privacy Engineer

Company: Reddit

Location: Remote

Posted Nov 18, 2025

The Reddit Privacy Engineering team is seeking a Staff Privacy Engineer to design and implement technical solutions for privacy and data protection. The ideal candidate will have deep knowledge of cloud analytics, storage technologies, and data privacy compliance. The role involves collaborating with product and engineering teams to ensure compliance with data protection regulations and mitigate reidentification risk.

Sr. Big Data Engineer

Company: Databricks

Location: Remote

Posted Nov 18, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. The position requires expertise in Apache Spark, Kafka, cloud technologies, and experience with data engineering and architecture consulting for transformative big data projects.

Javascript Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. The company values trust, collaboration, and personal growth, and empowers employees to take ownership. They seek fluent English speakers with strong communication skills, proactive time management, and expertise in JavaScript/TypeScript, Node, MongoDB, MySQL, PostgreSQL, and automated testing.

Specialist, Trust & Safety Policy - Legal Removals Policy (Intellectual Property)

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is seeking an experienced Legal Removal Policy Specialist to support their Trust & Safety Policy team in Singapore. The role requires at least 3+ years of relevant experience in Trust & Safety, specifically handling copyright, trademark, and other IP-related legal removal requests. The ideal candidate should have native Indonesian and/or Hindi language expertise, XFN experience working with other Trust & Safety issues, excellent communication skills, and a proactive, self-starting attitude.

Staff Engineer - Payments

Company: TrueML

Location: Remote

Posted Nov 18, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a range of benefits and perks to employees.

Information Systems - Open Source Technical Architect

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical promotes itself as a leading open-source innovator with global impact, offering a remote Information Systems Architect role that shapes infrastructure for millions of Ubuntu users. The position emphasizes collaboration, technical excellence, and career growth in a distributed work environment with opportunities for travel and professional development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages