Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

403(b) life insurance parental leave

Primary Care Physician (FM) - Lower Burrell and Natrona Heights, PA (UPMC)

Company: UPMC Southwestern PA

Location: New Kensington, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time sign-on bonus relocation assistance

Certified Registered Nurse Anesthetist CRNA

Company: Intermountain Health

Location: Miles City, Montana

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time be or bc

Hospitalist

Company: McLeod Health

Location: Florence, South Carolina

Posted Nov 03, 2025

View Details Apply on healthecareers.com

employer-matched 403(b) plan malpractice insurance relocation assistance

Davenport FL | Urologist | AdventHealth Near Disney

Company: Advent Medical Group West Florida

Location: Davenport, Florida

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time research professional growth

Pediatric Hematology-Oncology

Company: UPMC Southwestern PA

Location: Pittsburgh, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com

sign-on bonus relocation assistance paid time off

Nurse Practitioner Skilled Nursing Facility

Company: Geisinger

Location: Berwick, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com

relocation assistance health system full-time

Radiation Oncologist

Company: Albany Medical Center

Location: Albany, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time be or bc

General Neurology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Nov 03, 2025

View Details Apply on healthecareers.com

457(b) dental insurance health insurance

Emergency Nurse Practitioner

Company: Denver Health Medical Center

Location: Denver, Colorado

Posted Nov 03, 2025

View Details Apply on healthecareers.com

dental insurance employee discount health insurance

Physician-Pediatrics: Surgery

Company: Banner Health

Location: Mesa, Arizona

Posted Nov 03, 2025

View Details Apply on healthecareers.com

relocation assistance loan repayment program full-time

Pathology Full Time Opportunity in Berkeley | Kaiser Permanente | Northern California

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Berkeley, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com

paid time off relocation assistance sign-on bonus

Family Medicine | Kansas | $400,000+ | J1 | Kansas

Company: Jackson Physician Search

Location: Kansas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

Frequently Asked Questions

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