Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

health system assisted living community full-time

Physician - Post Acute & Senior Care Services (Dauphin Region)

Company: UPMC Central PA

Location: Mechanicsburg, Pennsylvania

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance sign-on bonus tuition reimbursement

General Otolaryngologist

Company: Dartmouth Health

Location: Manchester, New Hampshire

Posted Oct 27, 2025

View Details Apply on healthecareers.com

health system full-time

Registered Nurse (RN) I/II - Radiation Oncology - Kelsey Seybold Clinic - Main Campus

Company: Kelsey Seybold Clinic

Location: Houston, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

hospital full-time

Occupational Health Technician Certified

Company: Kaiser Permanente

Location: San Jose, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

401(k) ad&d insurance employee discount

Dermatology Opportunities

Company: Atrium Health Wake Forest Baptist

Location: Winston-Salem, North Carolina

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time research academic

General Gastroenterologist – Full-Time

Company: University of Kentucky HealthCare

Location: Lexington, Kentucky

Posted Oct 27, 2025

View Details Apply on healthecareers.com

per diem

Hematology/Oncology Opportunity in Roseville, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Roseville, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

loan repayment program malpractice insurance paid time off

Neurology | Tennessee Metro | Level 1 | Visa Friendly

Company: Jackson Physician Search

Location: Tennessee

Posted Oct 27, 2025

View Details Apply on healthecareers.com

acute care facility research

Staff Nurse II - Modesto Labor & Delivery (Night/On-call)

Company: Kaiser Permanente

Location: Modesto, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance loan repayment program hospital

Adult Psychiatrist Opportunity in San Rafael, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: San Rafael, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance health system full-time

Endocrinology Opening at Flagship Location in Midwest

Company: Marshfield Clinic Health System

Location: Marshfield and Weston

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time

Dermatology | Up to $675K Base + $100K Sign-On | Wisconsin College Town

Company: Jackson Physician Search

Location: Wisconsin

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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