Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

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Float Pool Advanced Practice Provider

Company: Intermountain Health

Location: Wheat Ridge, Colorado

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time be or bc

Urologic Oncology Position with Large Indiana Private Practice

Company: RosmanSearch

Location: Indianapolis, Indiana

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time bilingual monday to friday

Family Physician Assistant

Company: Sanitas Medical Center

Location: San Antonio, Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

403(b) 457(b) dental insurance

Cardiology - Non-Invasive - Michigan Heart - Ann Arbor, MI

Company: Trinity Health

Location: Ann Arbor, Michigan

Posted Oct 27, 2025

View Details Apply on healthecareers.com

dental insurance vision insurance full-time

Medical Director of Oncology Research | Phase 1 Clinical Trials | East Coast

Company: Jackson Physician Search

Location: Texas

Posted Oct 27, 2025

View Details Apply on healthecareers.com

full-time

Peds | OP-Only | No Call | 32-Hour Work Week | $275K Base | Sioux City, IA Area

Company: Jackson Physician Search

Location: Iowa

Posted Oct 27, 2025

View Details Apply on healthecareers.com

403(b) malpractice insurance relocation assistance

Neuropsychology Opportunity

Company: Trinity Health

Location: Grand Rapids, Michigan

Posted Oct 27, 2025

View Details Apply on healthecareers.com

sign-on bonus relocation assistance hospital

Neurologist-Neuro Degenerative, Outpatient

Company: Lakeland Regional Health

Location: Lakeland, Florida

Posted Oct 27, 2025

View Details Apply on healthecareers.com

relocation assistance hospital full-time

Interventional Radiology Opportunity Available in Fresno, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Fresno, California

Posted Oct 27, 2025

View Details Apply on healthecareers.com

hospital health system

OB-GYN Physician - UPMC Hanover Regional Stipend Offered

Company: UPMC Central PA

Location: Hanover, Pennsylvania

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Breast Surgery Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted Oct 27, 2025

View Details Apply on healthecareers.com

dental insurance paid time off parental leave

Certified Nurse Practitioner – Interventional Radiology

Company: Cleveland Clinic

Location: Vero Beach, Florida

Posted Oct 27, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

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