Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Director of Product Management - MetaMask (Core Extension UX)

Company: Consensys

Location: Anywhere

Posted Dec 17, 2025

The text outlines MetaMask's mission to empower users through decentralized technologies, highlighting their tools, user base, and team structure. It emphasizes creating a trusted and delightful experience while driving innovation in crypto wallets and web3 accessibility.

Senior Budget Officer

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Senior Budget Officer for a remote position supporting the Bethesda MD office. The role involves budget development, fiscal analysis, and program planning, with requirements including an MBA or relevant degree and 12+ years of experience. The position offers competitive compensation, comprehensive benefits, and a total rewards package, including healthcare, retirement plans, and professional development opportunities.

Legal Contracts Specialist

Company: WEP Clinical

Location: USA

Posted Dec 17, 2025

WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.

Data Engineering Manager

Company: Linkwell Health, Inc.

Location: USA

Posted Dec 17, 2025

Linkwell Health is seeking a Data Engineering Manager to lead healthcare data initiatives, requiring expertise in scalable solutions, AI adoption, and compliance with HIPAA standards. The role involves system design, infrastructure management, and supporting outbound marketing through data analytics. The company focuses on creating transformative content to engage consumers and enhance health outcomes.

Senior Software Development Engineer (C#) - Core Integrations Team

Company: Access Softek

Location: USA

Posted Dec 17, 2025

This job posting highlights a Senior Software Development Engineer role with opportunities to work on backend services, utilize Agile practices, and contribute to technical debt reduction. The position offers competitive benefits including flexible hours, remote work options, professional development, and a supportive team environment.

Telehealth MD with Multi-state Licensure

Company: Everlywell

Location: USA

Posted Dec 17, 2025

Everlywell promotes its mission to transform lives through modern diagnostics-driven care, emphasizing patient-centered solutions and innovative virtual healthcare. The company highlights its infrastructure, clinical protocols, and impact on millions of patients, while seeking board-certified physicians for telehealth roles with flexible schedules and professional benefits.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Dec 17, 2025

Finalsite, a global education tech platform, seeks a remote Solutions Engineer to support sales and client success. The role involves technical expertise, sales collaboration, and product demonstrations. The company emphasizes innovation, remote work flexibility, and impactful solutions for schools and districts.

Senior Director - Product Management

Company: Menlo Security

Location: USA

Posted Dec 17, 2025

Menlo Security seeks a Senior Director of Product Management to lead their AI-enabled secure browser portfolio, emphasizing growth, innovation, and a collaborative culture. The role requires expertise in cybersecurity, product strategy, and team leadership, with competitive compensation and benefits.

Data Center Security Technical Lead

Company: OpenAI

Location: USA

Posted Dec 17, 2025

OpenAI's Security team focuses on protecting technology and people, seeking a cybersecurity leader to manage data center security. The role involves leading teams, ensuring compliance, and advancing security practices to safeguard AI development.

Machine Learning Engineer - Personalization

Company: Spotify

Location: North America

Posted Dec 17, 2025

Spotify's Personalization team uses AI and ML to enhance music recommendations, offering a unique opportunity for ML engineers to innovate and shape the future of audio experiences.

Associate Theft Investigator

Company: Panoptyc

Location: Philippines

Posted Dec 17, 2025

Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.

Project Manager - Software Implementation

Company: Makersite GmbH

Location: Germany

Posted Dec 17, 2025

This job posting highlights a Project Manager role at Makersite, a sustainable tech company focused on innovation and digital transformation. The position offers remote-first flexibility, competitive compensation, and opportunities to shape the future of manufacturing. Key responsibilities include leading software projects, managing stakeholders, and contributing to industry-changing solutions. The company emphasizes purpose-driven work, diversity, and professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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