Travel Jobs in Buffalo, NY
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Senior Commercial Account Manager
Company: Tripadvisor
Location: New York City, NY
Posted Apr 30, 2024
Tripadvisor is seeking a Senior Commercial Account Manager for Strategic Partnerships. The role involves managing day-to-day account management, leading sales strategies, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of experience in business development or account management, strong relationship-building skills, and technical integration knowledge. The salary range is $90,000 to $105,000.
Employee Experience Manager
Company: CLO Virtual Fashion
Location: New York City, NY
Posted Apr 30, 2024
CLO Virtual Fashion, founded in 2009, is a global leader in digital fashion, offering comprehensive services from concept to design, manufacturing, marketing, fitting, and styling using 3D clothing simulation algorithms. The company has 13 offices in 11 countries and is seeking an Employee Experience Manager for its New York office. The role involves managing business support for global offices, serving as a knowledge resource, and supporting accounting, HR, office management, and project coordination functions. The ideal candidate should have strong planning and analytical skills, proficiency in MS Office or accounting software, and the ability to work in a fast-paced environment. Benefits include a competitive salary, medical/dental/vision insurance, 401k, work from home allowance, and paid time off.
Director of Product Management
Company: Kustomer
Location: New York City, NY
Posted Apr 30, 2024
<p><strong>About Kustomer<strong><p> <p>Kustomer is the industry leading conversational CRM platform perfecting every customer experience Built with intelligent tools such as AI and Automation no codeconfiguration and a connected data platform that unifies data from multiple sources through a single timeline Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel making every interaction more meaningful and memorable Today Kustomer is the core platform for some of the leading customer service brands like Ring Glovo Away Travel Priceline and Sweetgreen<p> <p><p> <p>Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $200M in funding backed by leading VCs Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022 Kustomer joined Metas Business Messaging Group to transform the way people and businesses communicate through modern messaging channels In 2023 Kustomer spun out from Meta as a standalone company backed by original partners Battery Redpoint and Boldstart Ventures who have invested $60M in capital ensuring Kustomers growth and success for many years to come <p> <p><p> <p>Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help We look for people who are passionate about enhancing the customer service experience for everyone involved as its the core of what we do Were growing our business with no plans of slowing down We actively seek individuals who want to learn and be challenged every day We have also transitioned to a remote friendly company with Krew members located throughout the US coming together for Kamp Kustomer each year<p> <p><p> <p><strong>About the Role<strong><p> <p>At Kustomer we are obsessed with creating and delivering exceptional experiences for our customers by achieving their business goals through our AIdriven platform The Director of Product Management delivers the vision and roadmap for what customer service can achieve across our industry<p> <p><p> <p>This strategic and experienced handson leader will guide the PM function to design and deliver worldclass product experiences for current and future customers We seek to understand our customers deepest needs and provide simple valuable solutions The PM team ensures endtoend platform adoption and satisfaction is a driving force of revenue retention and growth and enables high customer satisfaction<p> <p><p> <p>The ideal candidate will have a proven track record in product management leadership a deep understanding of building SAAS products and a strong ability to translate market insights into successful product strategies Kustomer sets the bar for the customer service industry you can be the product leader who brings this vision to life <p> <p><p> <p><em><strong>Please note that this leadership role requires you to be comfortable with working inperson at our NYC hybrid space located near Times Square a few days per week <strong><em><p> <p><p> <p><strong>Youll be responsible for <strong><p> <ul><li> <p><strong>Product Strategy and Vision<strong><p> <ul><li> <p>Develop and communicate the product vision and strategy to all stakeholders<p> <li> <li> <p>Align product strategy with the Kustomers business goals and customer needs<p> <li> <li> <p>Conduct competitive analysis and market research to inform product direction<p> <li> <ul><li> <li> <p><strong>Leadership and Team Management<strong><p> <ul><li> <p>Lead and mentor a team of product managers and related staff<p> <li> <li> <p>Foster a collaborative team environment that encourages innovation and continuous improvement<p> <li> <li> <p>Define challenging goals for the product management team to drive scaling of Kustomers platform to enable significant revenue growth<p> <li> <ul><li> <li> <p><strong>Product Development Lifecycle<strong><p> <ul><li> <p>Oversee the product development process from ideation through launch and iteration<p> <li> <li> <p>Ensure products meet quality standards and customer satisfaction goals<p> <li> <li> <p>Invest in a deep understanding of the marketplace and use that knowledge to drive strategic change and efforts within Kustomer <p> <li> <ul><li> <li> <p><strong>Stakeholder Collaboration<strong><p> <ul><li> <p>Work closely with engineering marketing sales and customer support teams to ensure product success<p> <li> <li> <p>Address stakeholder feedback and incorporate it into product development<p> <li> <ul><li> <li> <p><strong>Analytics and Performance<strong><p> <ul><li> <p>Analyzing quantitative and qualitative customer feedback to drive improvements in the quality of our service and overall customer satisfaction<p> <li> <li> <p>Use datadriven insights to make decisions and iterate on product features<p> <li> <li> <p>Report on product performance to executive teams and board members<p> <li> <ul><li> <li> <p><strong>Customer Engagement<strong><p> <ul><li> <p>Engage directly with customers to gather insights and feedback<p> <li> <li> <p>Develop customer relationships to ensure retention and satisfaction<p> <li> <li> <p>Incorporate user feedback into product enhancements and iterations<p> <li> <ul><li> <ul><p><p> <p><strong>Your qualifications<strong><p> <ul><li> <p>15+ years of experiencing leading the product roadmap both strategy and execution in a highgrowth SaaS business<p> <li> <li> <p>35+ years of experience as a firstline people manager leading product management teams to attain ambitious organizational goals<p> <li> <li> <p>Experienced a fastgrowing SaaS company preferably in the Contact Center Customer Experience domain<p> <li> <li> <p>Your approach to customers starts with actionable empathy and is supported by datadriven insights about their business strategy<p> <li> <li> <p>Demonstrated experience attracting and retaining outstanding talent to assemble and motivate highperformance teams<p> <li> <li> <p>You are comfortable with some travel to customer sites<p> <li> <ul><p><strong>HIPAA Compliance<strong><p> <p><em>All roles at Kustomer may involve handling sensitive personal data<em><p> <p><p> <p><strong>Benefits<strong><p> <p>Kustomer offers an array of benefits including competitive salaries stock options 100 healthcare coverage 401K WiFi and Mobile reimbursement and a generous vacation policy<p> <p><p> <p><strong>Diversity amp Inclusion at Kustomer<strong><p> <p>Kustomer is committed to bringing together individuals from different backgrounds and perspectives<p> <p>We strive to create an inclusive environment where everyone can thrive feel a sense of belonging and do great work togetherWe are proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression Veteran status or any other legally protected status<p> <p><p> <p><em><strong>Disclaimer<strong><em> Kustomer only contacts candidates from company email addresses ending in kustomercom and does not seek funds from candidates in any circumstances<p> <p><p>
POST Dailies Technical Supervisor
Company: Company3/Method Studios
Location: New York City, NY
Posted Apr 30, 2024
Company 3 is seeking a POST Dailies Technical Supervisor for a hybrid role in New York, NY. The role involves supervising technicians, managing schedules, ensuring technical accuracy, and dealing with clients. The ideal candidate should have a strong understanding of dailies deliverables, workflow, and CO3 specific tool sets. They should also possess excellent communication, organizational, and problem-solving skills. The role offers a pay range of $25.00 - $30.00 USD hourly and a comprehensive benefits package.
Coordinator, Fiduciary Client Group
Company: Sotheby's
Location: New York City, NY
Posted Apr 30, 2024
Sotheby's, established in 1744, is a global leader in art and luxury auctions, private sales, and retail. The company offers a wide range of categories including Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors. The job posting seeks a candidate with a Bachelor's Degree, 1+ years of relevant experience, strong organizational skills, and IT proficiency. The role involves managing obituaries, strategic initiatives, departmental processes, and administrative tasks. The ideal candidate should be a proactive self-starter, have excellent communication skills, and be flexible to work long hours. The target base salary is $50,000-$60,000 with potential for a discretionary bonus and competitive benefits package.
Account Executive
Company: Chicory
Location: New York City, NY
Posted Apr 30, 2024
Chicory is a leading contextual commerce advertising platform that transforms recipe content into commerce media. They power a network of recipe publishers and retailers, reaching 123 million high-intent grocery shoppers monthly. Chicory is recognized as a top small company to work for and a fastest-growing private company in America. They are seeking an Account Executive with 3+ years in digital/online media sales, experience in CPG or shopper marketing, and a proven track record in delivering sales goals. The role involves prospecting, pitching, creating strategic media plans, and managing client relationships. Chicory offers competitive compensation, comprehensive healthcare benefits, flexible work arrangements, and a fun, dog-friendly office environment.
Strategic Partner Manager
Company: Fever
Location: New York City, NY
Posted Apr 30, 2024
Fever, a leading global live-entertainment discovery tech platform, is seeking a project management professional with 5+ years of experience. The role involves managing the entire lifecycle of big events, coordinating with various stakeholders, and ensuring timely delivery of requirements. The ideal candidate should be detail-oriented, analytical, and have strong communication skills. Fever offers an attractive compensation package, opportunities for growth, and a collaborative work environment. The company is committed to diversity and inclusion.
Associate Visuals Editor, Allure
Company: Conde Nast
Location: New York City, NY
Posted Apr 30, 2024
The job description is for an Associate Visuals Editor at Allure, a beauty expert magazine. The role involves curating and producing visual content across platforms, managing projects and deadlines, and working with editors and other team members.
Director of Engineering
Company: Innovative Solutions
Location: Rochester, NY
Posted Apr 30, 2024
The Director of Engineering role in Rochester, NY, is seeking an experienced leader with a proven track record in technical leadership and mentorship. The ideal candidate should have direct AWS experience, a history of working in high-growth technology companies, and the ability to manage staff with billable-hour expectations. The role requires creating world-class service delivery experiences, managing technical individuals in various environments, and making complex technical decisions. Preferred experience includes hands-on AWS operation, modern cloud software development, and mentoring architects and engineers.
Administrative Sales Assistant
Company: AKE Safety Equipment
Location: Rochester, NY
Posted Apr 30, 2024
The Administrative Sales Assistant role at AKE Safety Equipment involves providing direct support to the sales department and VP of sales. Key responsibilities include managing daily operations, dispersing information, preparing reports, and maintaining confidentiality. The ideal candidate should possess excellent organizational skills, strong interpersonal abilities, and proficiency in MS Office and QuickBooks. Preferred skills include Salesforce CRM proficiency and knowledge of shipping software.
Associate, North America Major Gifts
Company: Human Rights Watch
Location: New York City, NY
Posted Apr 30, 2024
Human Rights Watch is seeking an Associate for its North American major gifts fundraising team. The Associate will provide administrative and clerical support, manage the Salesforce database, and collaborate on communications, administration, and travel coordination. The position is full-time, based in New York, with opportunities for remote work. The ideal candidate will have a bachelor's degree, relevant work experience, and skills in donor relationship management, Salesforce, and prospect research. The salary range is USD 58,000- 62,327, with comprehensive benefits. The application deadline is May 12, 2024.
Implementation Manager
Company: LetsGetChecked
Location: New York City, NY
Posted Apr 30, 2024
LetsGetChecked, a global healthcare solutions company, is seeking an Implementation Manager with 5+ years of experience in client-facing roles, preferably in healthcare operations or project management. The role involves leading end-to-end implementation processes, managing project plans, and collaborating with cross-functional teams. The company offers a competitive salary, health insurance, 401k, annual compensation reviews, flexible PTO, free monthly health tests, a referral bonus program, and opportunities for career progression. LetsGetChecked is committed to creating an inclusive environment and supporting employee well-being and career development.