Travel Jobs in Cambridge, MA
13,086 open positions · Updated daily
Looking for Travel jobs in Cambridge, MA? Browse our curated listings with transparent salary information to find the perfect Travel position in the Cambridge, MA area.
Project Associate, Japan Desk - Cambridge, MA
Company: CIC (Cambridge Innovation Center)
Location: Cambridge
Posted Mar 12, 2024
<p><span>CIC is seeking a proactive and detailoriented individual to join our Japan Desk team as a Project Associate This person will support the growing Japan Desk initiative aimed at helping Japanese startups explore opportunities for Boston expansion and help Japanese corporations establish their local presence and connections in the BostonCambridge ecosystem In addition to event management responsibilities this role will support Program and Project Managers in various aspects of project execution<span><p> <p><br ><p> <p><br ><p> <p><b>ABOUT THE JAPAN DESK <b><p> <p><span>CICs mission is to fix the worlds problems through innovation ecosystems and we believe a way to do this is by building connections between innovation ecosystems of different nations CIC has chosen to focus on the particularly highpotential opportunity of deepening relations between Japanese and American innovators given the size of both countries economies as well as the significant cultural and language barriers that exist between them<span><p> <p><br ><p> <p><span>Accordingly in 2016 CIC inaugurated the Japan Desk The Japan Desk is CICs Bostonbased touchpoint for Japanese and Japanadjacent companies In partnership with the Japan External Trade Organization JETRO and the Consulate General of Japan to Boston among others we support the work of Japanese CIC clients in the Greater Boston Area This support includes making introductions to key players in the Boston innovation ecosystem running Japanfocused connection and networking events giving Japaneselanguage tours and providing briefing services for companies seeking to establish a presence in Massachusetts<span><p> <p><br ><p> <p><br ><p> <p><b>YOUR DAYTODAY WORK<b><p> <p><span>As Project Associate you will focus on managing events including various types of tours we conduct as part of the Japan Desks projects and programs You will also support the Program and Project Managers in various aspects of project execution<span><p> <p><br ><p> <p><b>Assisting Program and Project Managers<b><p> <p><span> Support Program and Project Managers in project planning and execution including scheduling meetings preparing agendas and documenting meeting minutes<span><p> <p><span> Assist in research tasks data collection and analysis to support project objectives<span><p> <p><span> Contribute to the development of project plans presentations and reports<span><p> <p><span> Help maintain project documentation and files ensuring information is organized and easily accessible<span><p> <p><br ><p> <p><b>Event Planning and Coordination<b><p> <p><span> Collaborate with the Program or Project Manager to conceptualize event ideas themes and objectives<span><p> <p><span> Plan and organize all logistical aspects of events including venue selection catering transportation and audiovisual requirements<span><p> <p><span> Coordinate with vendors suppliers and partners to ensure timely delivery of services and materials<span><p> <p><span> Develop and maintain event timelines and schedules to ensure all tasks are completed on time<span><p> <p><span> Oversee event setup and breakdown including managing staff and volunteers<span><p> <p><span> Serve as the primary point of contact during events addressing any issues or concerns<span><p> <p><br ><p> <p><b>Participant Management<b><p> <p><span> Handle participant registration including managing RSVPs and attendee lists<span><p> <p><span> Provide excellent customer service to participants addressing inquiries and providing necessary information before during and after events<span><p> <p><span> Coordinate participant accommodations and special requests as needed<span><p> <p><br ><p> <p><b>Communication and Promotion<b><p> <p><span> Assist in developing event marketing materials such as invitations flyers and promotional emails<span><p> <p><span> Utilize various communication channels to promote events and increase attendance<span><p> <p><span> Coordinate with the marketing team to ensure consistent messaging across all promotional materials<span><p> <p><br ><p> <p><b>PostEvent Evaluation and Reporting<b><p> <p><span> Collect feedback from participants and stakeholders to evaluate event success and identify areas for improvement<span><p> <p><span> Prepare postevent reports summarizing key metrics feedback and lessons learned<span><p> <p><span> Assist in the analysis of event data to inform future event planning and decisionmaking<span><p> <p><br ><p> <p><span>Work Schedule <span><p> <p><span> The Japan Desk team works on a hybrid schedule with threein office days per week typically TuesdayThursday and two days when you are welcome to work remotely<span><p> <p><span> Given that many of our stakeholders and counterparts are located in Japan you may be asked to adjust your working hours as needed<span><p> <p><br ><p> <p><br ><p> <p><b>ABOUT YOU<b><p> <p><span>As a vital team member you will contribute to the success of our initiatives through your organizational skills attention to detail and ability to multitask effectively<span><p> <p><br ><p> <p><span>The ideal candidate will possess the following characteristics<span><p> <p><span> Genuine passion for supporting Japanese earlystage companies and other players in the innovation ecosystem You are excited to foster innovation and contribute to the success of emerging companies<span><p> <p><span> Comfortable with ambiguity and able to thrive in a fastpaced dynamic environment You are flexible and able to pivot when necessary to meet the needs of the startups and the program<span><p> <p><span> Team player attitude personable happy to help others and naturally drawn to a busy continually changing environment<span><p> <p><span> Selfstarter You are comfortable setting and working towards ambitious goals and you know when to make decisions and when to escalate<span><p> <p><span> Strong presentation and public speaking skills for program promotion and events<span><p> <p><span> Experience in delivering events and programs that support the growth and development of earlystage startups<span><p> <p><span> Strong task management skills to ensure the smooth operation of the accelerator program You are detailoriented without losing the big picture and efficiency<span><p> <p><span> Ability to identify challenges faced by the project team andor stakeholders and provide creative solutions<span><p> <p><span> Resourceful in connecting startups with relevant resources expertise and opportunities<span><p> <p><span> Stay updated on industry trends emerging technologies and market dynamics<span><p> <p><br ><p> <p><br ><p> <p><b>YOU HAVE<b><p> <p><span> Bachelors degree in hospitality business administration marketing event management or a related field or equivalent experience<span><p> <p><span> At least 2 years of professional experience in program or event planning and coordination<span><p> <p><span> Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously<span><p> <p><span> Strong communication and interpersonal skills with the ability to build and maintain strong and cooperative relationships with diverse stakeholders<span><p> <p><span> Detailoriented with a focus on delivering highquality events and exceptional customer service<span><p> <p><span> Proficiency in G SuiteMicrosoft Office suite and other relevant eventproject management business software<span><p> <p><span> Businesslevel fluency in Japanese and English languages Level 2 or above both oral and written<span><p> <p><span> Willingness to travel as needed<span><p> <p><br ><p> <p><span>If you dont meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role please apply and highlight those attributes for us in your cover letter<span><p> <p><br ><p> <p><br ><p> <p><b>OUR OFFER<b><p> <p><span> Starting compensation is commensurate with experience<span><p> <p><span> 100 companypaid premium healthcare and dental benefits<span><p> <p><span> 100 companypaid long and shortterm disability and life insurance<span><p> <p><span> 401k must be 21+<span><p> <p><span> 23 days of PTO accrued annually more with seniority plus thirteen paid holidays from the start<span><p> <p> <p><p><b>ATTRACTIONS OF THE JOB<b><p> <p><span>In addition to helping our clients achieve great things we work to ensure that our employees are healthy and supported Some of the benefits of being here include<span><p> <p><br ><p> <p><span> Fun people in a <span>dynamic space<span> We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team as well as to our inspiring clientele The number one reason CICers say they like working here is because of their colleagues<span><p> <p><span> Personal growth This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company<span><p> <p><span> Access to a nursing room secure bicycle parking a gym shower rooms with towels and discounted services and memberships on resources to make your life happierhealthier such as gym memberships tech and design support hotel stays and other fantastic options<span><p> <p><span> Central location CIC Cambridge is a stones throw from the Kendall Square MBTA Red Line stop CIC Boston is centrally located in downtown Boston and is within walking distance to the Blue Green Orange and Red line <span><p> <p><br ><p> <p><br ><p> <p><b>ABOUT CIC<b><p> <p><span>CIC is a global leader in building and operating innovation communities Founded in 1999 in Cambridge MA CIC is one of the first companies to offer flexible office space and coworking options providing a platform for the worlds most impactful entrepreneurs to innovate better and faster<span><p> <p><br ><p> <p><span>We have locations in Boston Cambridge Philadelphia Providence Rotterdam St Louis Warsaw and Tokyo and are growing into other cities within the US and abroad CIC has supported over 6000 startups growth companies and branches of larger organizations representing forprofit missiondriven and nonprofit sectors across a wide array of industries <span><p> <p><br ><p> <p><span>CIC cofounded a number of missionaligned organizations including Venture Café CICs primary public benefit programming partner<span><span> and CIC Health offering COVID19 testing services to companies and the public<span><p> <p><br ><p> <p><span>We invite you to explore all our openings and learn more about our teams <span>here<span><span><p> <p><br ><p> <p><br ><p> <p><i>CIC is committed to building teams that reflect the fabric of the cities we support We welcome all candidates regardless of race color ancestry gender identity or expression religion national origin sexual orientation age citizenship marital status disability Veteran status or any other legally protected status Any other human expressions and experiences not mentioned here are equally welcome If you require an accommodation please let us know We are proud to be an equal opportunity employer<i><p> <p><p>
Communications and Public Affairs Project Manager
Company: Flagship Pioneering
Location: Cambridge
Posted Mar 12, 2024
<p><strong>Who We Are<strong><p> <p>Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to naturepositive agriculture <p> <p>What sets Flagship apart is our ability to advance biotechnology by uniting life science innovation company creation and capital investment under one roof in a way that is largely without precedent Our scientific founders entrepreneurial leaders and professional capital managers are each aligned around an institutionalized process that enables us to innovate and transform for the benefit of people and planet <p> <p>Many of the companies Flagship has founded have addressed humanitys most urgent challenges vaccinating billions of people against COVID19 curing intractable diseases improving human health preempting illness and feeding the world by improving the resiliency and sustainability of agriculture <p> <p>Flagship has been recognized twice on FORTUNEs Change the World list an annual ranking of companies that have made a positive social and environmental impact through activities that are part of their core business strategies and has been twice named to Fast Companys annual list of the Worlds Most Innovative Companies<p> <p><strong><span datacontrast=none>Position Summary<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none>We are seeking a <span><strong><span datacontrast=none>Communications and Public Affairs Project Manager<span><strong><span datacontrast=none> to join the Communications and Public Affairs team at Flagship Pioneering helping coordinate and manage projects and events and to support team operations and priority initiatives The successful candidate will be a super organized detailoriented proactive problem solver able to work independently across multiple projects simultaneously This individual will play a critical role in a dynamic team executing exciting and fast paced work This position is fulltime and based in Cambridge Massachusetts reporting to the Senior Director Communications and Public Affairs and the Head of Events and Brand Experience<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=none>Responsibilities<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none>Manage multiple tools systems and platforms for file organization and storage for the team including our digital asset management system and other databases<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=none>Manage and coordinate ongoing teamled activities like employee headshots video production and staff events <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=none>Organize schedule of internal team meetings manage preparation of agenda and capture of notes and next steps<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=none>Work closely with the Head of Events to support the planning and execution of select events owning key aspects of various events from start to finish<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=none>Support multiple events and creative content projects simultaneously with creativity and close attention to detail<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=none>Manage shared team calendar ensuring it is up to date<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=none>Support team operations and management including but not limited to production of reports and readouts including monthly team reporting <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=none>Conduct research and analysis to inform various projects and internal decisionmaking <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=none>Coordinate production of meeting materials presentations and various ad hoc projects<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=none>Support weekly development of the Media Monitoring Report tracking news stories about Flagship and our companies<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=none>Assist with processing of invoices and expenses<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=none>Book and coordinate travel and accommodation as needed for CPA team and in support of event coordination and execution<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=13 dataarialevel=1><span datacontrast=none>Liaise with other Flagship operations units around shared priorities as needed<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=14 dataarialevel=1><span datacontrast=none>Support for special projects<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=none>Qualifications<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=15 dataarialevel=1><span datacontrast=none>Bachelors degree required<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=16 dataarialevel=1><span datacontrast=none>3+ years successful administrative coordination andor project management experience in a fastpaced corporate environment<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none>Critical thinking with keen attention to detail organized and able to seamlessly multitask<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=none>Effective time management organization and prioritization skills in managing multiple projects with proven ability to meet tight deadlines<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=none>A rollupyoursleeves entrepreneurial attitude taking initiative to accomplish short and longrange projects<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=none>Proficient in Microsoft Office Outlook Word PowerPoint Excel and strong facility with PowerPoint strongly preferred<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=none>Proven experience in event planning or event coordination in a corporate environment<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=none>Excellent communication skills including strong writing skills an attention to detail and ability to effectively multitask with a willingness to perform a wide range of tasks<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=none>Comfortable interacting with colleagues at all levels demonstrating tact and discretion<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=none>Comfort with and willingness to learn new software and platforms as needed<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=none>Ability to handle competing andor tight deadlines<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=none>Interest in learning new content areas and ability to quickly engage with new concepts and ideas<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=none>Interest in Flagships mission and areas of work<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=none>Consummate team player with excellent judgment and the ability to work well with a distributed team and independently <span><span dataccpprops=> <span><li> <ul><p>Flagship Pioneering and our ecosystem companies are committed to <strong>equal employment opportunity<strong> regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status<p> <p><strong>At Flagship we recognize there is no perfect candidate If you have some of the experience listed above but not all please apply anyway Experience comes in many forms skills are transferable and passion goes a long way We are dedicated to building diverse and inclusive teams and look forward to learning more about your unique background<strong><p> <p><strong><em>Recruitment amp Staffing Agencies<em><strong><em> Flagship Pioneering and its affiliated Flagship Lab companies collectively FSP do not accept unsolicited resumes from any source other than candidates The submission of unsolicited resumes by recruitment or staffing agencies to FSP or its employees is strictly prohibited unless contacted directly by Flagship Pioneerings internal Talent Acquisition team Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of FSP and FSP will not owe any referral or other fees with respect thereto<em><p> <p><strong> LINM1<strong><p> <p><span dataccpprops=> <span><p>
Operational Analyst
Company: Harsco Corporation
Location: Boston, MA
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>Harsco Corporation is a diversified global engineered products and services company serving the worldwide environmental steel railway and energy sectors We have an unrivalled breadth of experience across the globe and an impressive reputation stretching back more than a century Based in Camphill PA with more than 12000 employees and the company operates in more than 35 countries with 180 operational locations<p> <p>Harscos Environmental division is the premier provider of material processing and environmental services to the global steel and metals industries Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production We also have developed a range of byproducts for specialized applications across industry construction and agriculture which utilize Harscos expertise in mineral materials<p> <p><b>Job Description<b> <p><ol><li><strong>POSITION SUMMARY <strong><li> <ol><p>The operations analyst will study our organizational workflows and processes to recommend and implement changes in order to increase revenue and decrease costs The ideal candidate will be able to translate data and evaluate operations to develop and advise on new projects to all levels of staff The operations analyst will also research and compare multiple avenues of workflows assist in all department analysis and conduct internal audits<p> <p><br ><p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong> include the following Other duties may be assigned<p> <p><br ><p><ul><li>Analyze data of inplace procedures to find ways to improve operations<li> <li>Evaluate operations procedures and processes<li> <li>Identify deficiencies and areas for improvement and redesign<li> <li>Apply statistical analysis simulations and predictive modeling to analyze current procedures<li> <li>Recommend strategies and develop new procedures<li> <li>Implement tests processes policies and protocols<li> <li>Research market and industry trends and patterns<li> <li>Perform operations analysis for all technologies and projects<li> <li>Prepare detailed reports of workflow research and improvements<li> <li>Compare processes with industry standards and best practices<li> <li>Create set company standards and reporting structures<li> <li>Conduct investigative internal audits and create reports of findings<li> <li>Develop workflows to increase production and revenue<li> <ul><p><b>Qualifications<b> <p><ol><li><strong>QUALIFICATIONS <strong><li> <ol><p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <p><br ><p><ol><li><strong>Basic Qualifications<strong><li> <ol><ul><li><strong>Education<strong> <ul><li>Bachelors degree in statistics business data management operations research or related field<li> <ul><li> <li><strong>Experience<strong> <ul><li>2 + years experience as an operations analyst in an operation or research analyst role or in a related position<li> <ul><li> <ul><p><br ><p><ol><li><strong>Preferred Qualifications<strong><li> <ol><ul><li><strong>Education or Experience<strong> <ul><li>Masters degree in operations research or related field preferred<li> <ul><li> <li><strong>Interpersonal Skills<strong> <ul><li>Excellent verbal and written communication skills<li> <li>Good interpersonal and presentation skills for interaction with all levels of management<li> <li>Able to multitask prioritize and manage time efficiently<li> <li>Detailoriented organized deadlinedriven<li> <ul><li> <ul><p><br ><p><ul><li><strong>Technical Skills<strong> <ul><li>High proficiency with Microsoft Office suite including Excel Power BI Word Outlook Teams and PowerPoint<li> <li>Able to analyze data and statistics and translate results into better solutions<li> <li>Able to analyze large complex data sets using a variety of software and tools<li> <li>Comfortable with database administration skills and resources<li> <li>Must be able to interpret and speak with data<li> <ul><li> <ul><p><br ><p><ol><li><strong>ESSENTIAL FUNCTIONS<strong><li> <ol><ul><li>Willingness and ability to travel domestically up to 10 of time<li> <li>The ability to attend work predictably and regularly Must be able to occasionally work variable schedules as necessary<li> <li>The ability to deal politely and professionally with customers andor coworkers<li> <li>Motivated selfstarter with the ability to work independently with purpose and accuracy in a fastpaced environment<li> <li>The ability to follow direction or instruction<li> <li>The ability to use a computer to communicate create and access information<li> <li>Willingness and ability to work conditions may include the following working near moving mechanical parts in outdoor weather conditions<li> <ul><p><br ><p><ol><li><strong>CERTIFICATES LICENSES REGISTRATIONS <strong><li> <ol><ul><li>Valid Drivers license<li> <ul><p><b>Additional Information<b> <p><p>We offer competitive benefits including health insurance life insurance and disability plans as well as a 401k with company matching<p> <p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color creed religion sex age national origin disability protected veteran status marital status sexual orientation gender identity or expression genetic information citizenship or immigration status pregnancy handicap family status domestic partnership or civil union status or any other characteristic protected by law All information will be kept confidential according to EEO guidelines<p> <p><strong>Disclaimer<strong><br >This job description has been designed to indicate the general nature and level of work performed by employees within this classification It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position<p>
Community Support Specialist II - Farmington DM3700
Company: BJC HealthCare
Location: Boston, MA
Posted Mar 11, 2024
<p><strong>Additional Information About the Role<strong> <p> <ul><li><strong>Up to a $1500 Sign On Bonus<strong><li> <li>This is a 40 hour per week Community Outreach Case Worker position<li> <li>You will assist clients by linking them to community resources such as housing and food assistance<li> <li>You will work out in the communities with clients daily you do not work inside the agency location<li> <li>Monday Friday Day Shift <strong>NO OnCall Nights Weekends or Holidays required<strong><li> <li>Local travel is required and you must have your own personal reliable vehicle with valid insurance<li> <li>You must have a valid <strong>CLASS E or CLASS D<strong> drivers license if you do not you must obtain one within two weeks prior to your start date<li> <li>You will be asked to transport clients in your own personal vehicle<li> <li>Any mileage you put on your vehicle while working in the community will be reimbursed back to you<li> <li>You will be asked to meet with clients face to face<li> <li>You will be asked to meet with clients in their homes<li> <li>You will be required to connect with all your clients in person on a regular basis<li> <li>Related work experience with individuals suffering from mental health challenges strongly preferred NOT REQUIRED<li> <li>You will be working with individuals that suffer from severe mental health issues<li> <li>Training will take place during your first <strong>90 days <strong>and will sufficiently prepare you for this type of work must be able to learn new things quickly and have a strong ability to use technology<li> <ul><p><strong>Overview<strong> <p> <p><strong>BJC Behavioral Health<strong> is a community health center that provides and coordinates behavioral health services for more than 8000 seriously mentally ill adults and seriously emotionally disturbed children in St Louis City St Louis County St Fran ois Iron and Washington counties As an Administrative Agent of the Missouri Department of Mental Health DMH BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system <p> <p><strong>Preferred Qualifications<strong> <p> <p><strong>Role Purpose<strong> <p> <p>Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness <p> <p><strong>Responsibilities<strong> <p> <li>Provides community support services to complex clients to include clients on care plan using treatment plan interventions that result in positive outcomes based on individual strengths and needs case load sizes will vary<li> <li>Completes timely documentation of services that clearly describe the need for the service the intervention provided the relationship to the treatment plan the provider of the service the date the actual time and setting of the service and the individuals response to the service<li> <li>Contacting individuals andor referral sources following missed appointments in order to reengage and promote recoveryresiliency efforts Supporting individuals in crisis situations<li> <li>Provides mentorship and job shadowing to community support colleagues<li> <p><strong>Minimum Requirements<strong> <p> <p><strong>Education<strong> <p> <li>Bachelors Degree<li> <p> Human Services or related <p> <p><strong>Experience<strong> <p> <li>No Experience<li> <p><strong>Supervisor Experience<strong> <p> <li>No Experience<li> <p><strong>Licenses amp Certifications<strong> <p> <li>Class D IL or Class E MO<li> <p><strong>Benefits and Legal Statement<strong> <p> <p><strong>BJC Total Rewards<strong> <p> <p>At BJC were committed to providing you and your family with benefits and resources to help you manage your physical emotional social and financial wellbeing <p> <ul><li>Comprehensive medical dental vison life insurance and legal services available first day of the month after hire date<li> <li>Disability insurance paid for by BJC<li> <li>Pension Plan403b Plan funded by BJC<li> <li>401k plan with BJC match<li> <li>Tuition Assistance available on first day<li> <li>BJC Institute for Learning and Development<li> <li>Health Care and Dependent Care Flexible Spending Accounts<li> <li>Paid Time Off benefit combines vacation sick days holidays and personal time<li> <li>Adoption assistance<li> <ul><p><strong>To learn more go to wwwbjctotalrewardscomBenefits<strong> <p> <p>Not all benefits apply to all jobs <p> <p>The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job Equal Opportunity Employer<p>
Graphic Designer II
Company: Digi
Location: Boston, MA
Posted Mar 12, 2024
Design, create, and execute the production of all sales collateral, promotional materials, PowerPoint presentations, ads, web graphics, social media graphics, landing page design, email graphics, trade show displays; overall SmartSense brand management; graphics standards updates Act as project manager for conference creative deliverables, creating timelines, developing concepts for onsite graphics, and coordinating internal value streams to deliver elevated attendee experience Manage requests for creative, setting deliverable dates to set and meet client expectations. At Digi, we embrace diversity and inclusion among our teammates. Proficient in marketing theory and design applications Knowledge of B2B marketing strategies Proficient with Microsoft Office Suite, Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc) and other digital imaging tools used in the production of print and electronic communications Excellent organizational skills, including experience cataloging and saving final design and support files 2+ years of experience collaborating with an in-house marketing team. Provide regular status updates on each project Assist in reviewing content submitted by internal stake holders Manage vendors and freelance designer(s) as needed, ensuring accountability in meeting production milestones and review stages Collaborate with Marketing colleagues and internal stake holders to develop strategies and deliver fresh creative marketing solutions Contribute to overall marketing strategies encompassing corporate branding, advertising, events, training programs, publications, sales collateral, print materials, and web design Stay abreast of design tools, digital media platforms, and industry trends Who You Are and What You Bring Bachelor's degree in Graphic Design or a similar field, or professional experience as a Graphic Designer 2-3+ years of relevant experience in graphic design, or editorial design and 2+ years of project management experience preferred Must have strong project management skills to plan, prioritize, and organize effectively. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Strong technical aptitude and ability to pick up new tools quickly Ability to travel as needed to conferences, business meetings and trainings (less than 10%) Knowledge, Skills and Abilities Keen eye for modern, fresh design aesthetics and typography Strong attention to detail with exceptional editing and proofreading skills Ability to work in a fast-paced and dynamically changing environment Ability to coordinate and organize multiple simultaneous projects A positive attitude - maintaining poise and professionalism in stressful situations Strong collaborator with the ability to work cross functionally to create results Ability to work as part of a team and independently Excellent verbal and written communication skills Smart Sense by Digi offers a distinctive Total Rewards package including new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings. Position SmartSense is seeking a creative, inventive, and organized Graphic Designer to join our rapidly growing team. We empower them with prescriptive workflows and insightful analytics to ensure compliance, workforce productivity, and brand loyalty. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates. Self-starter with personal accountability Great listening skills to identify and understand new goals and areas of growth potential Ability to build meaningful relationships Innovative approach to problem solving Always learning and curious about the business Great energy and enthusiasm for the work Relentless interest in creating new creative directions What You Will Do Act as creative consultant to protect, maintain and continually improve the SmartSense brand.
Associate, Investment Team
Company: Deerpath Capital Management, LP
Location: Boston, MA
Posted Mar 11, 2024
<p>Location Boston Chicago Fort Lauderdale<p> <p><strong>Company Description<strong><p> <p>Deerpath Capital is a leading direct lending firm specializing in providing first lien senior debt financing to middle market companies Deerpath is focused on providing debt capital for acquisitions refinancings ownership transitions and growth capital to companies in the US lower middle market Deerpath has investment offices in New York Boston Chicago Los Angeles and Fort Lauderdale as well as overseas investor relations offices in London Seoul Tokyo and Brisbane The firm employs approximately 100 employees globally and manages more than $70 billion in assets as of 123123<p> <p><strong>Primary Responsibilities <strong><p> <ul><li>Evaluating new investment opportunities including modeling industry research and meeting with management teams<li> <li>Preparing and presenting analysis and materials for the firms investment committee<li> <li>Monitoring the firms existing portfolio companies<li> <li>Assisting in firms business development efforts such as attending industry conferences meeting with Private Equity Firms and Bankers<li> <ul><p><strong>Desired Skills amp Experience<strong><p> <table><tbody><tr><td width=550> <ul><li>24 years experience in investment banking buyside transaction advisory or at a similar Lender or Private Equity Fund Will NOT consider candidates without Investment Banking Buyside Transaction Advisory or LendingPrivate Equity backgrounds<li> <li>Strong academic record<li> <li>Excellent financial modeling skills<li> <li>Considerable deal execution experience<li> <li>Ability to work independently<li> <li>Willingness to travel<li> <li>Preference given to candidates currently residing in or that have demonstrable ties to the Chicago Boston or Fort Lauderdale areas<li> <ul><td> <tr><tbody><table><p><br > <p> <p>NO RECRUITERS or AGENCIES for this posting Any unsolicited resumes sent to Deerpath will be considered Deerpath property Deerpath will NOT pay a fee for any placements resulting from the receipt of any unsolicited resumes<p> <p>Deerpath Capital Management LP is an equal opportunity employer committed to diversity and inclusion We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other protected characteristics<p>
Customer Success Specialty Program, Senior Manager
Company: athenahealth
Location: Boston, MA
Posted Mar 11, 2024
<p>Join us as we work to create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all <p> <p><b>Position Summary<b> <p> <p>The Customer Success Specialty Program Senior Manager is responsible for driving performance laterally throughout the organization via knowledge dissemination specialty advocacy and specialty performance tracking They will achieve this by partnering with the Product Strategy Specialty Market Leads and others to create a thread of excellence between Product Marketing Sales Onboarding TES Customer Care CaTS and across all three Customer Success service tiers specific to their specialty eg Womens Health BH Urgent Care FQHC ASC Ortho This lateral connection will improve the continuity of experience that each customer receives and ensures that Specialty is represented This role works to drive accountability and engagement of our internal teams to ensure customers are seen through multiple lenses and receive optimal care for their specific needs <p> <p>The Operations Program Managers reporting to the Executive Director are the dedicated crossfunctional leaders in the Operations organization for an assigned specialty product or service stream and responsible for the longterm growth and success of their business line As experts in their area of focus they help the organization with market strategy and how to evolve our products and services with the market to achieve optimal growth and customer retention They must influence and lead a crossfunctional team of DRIs who are responsible for enabling the broader organization to uniquely support prospects and customers The Operations Program Managers are the de facto experts and ultimate authority on best in industry configurations They are tasked with creating an employee knowledge certification program that refreshes with regularity Specialty Program Managers work to ensure Operations is connected to deliver results that are positively felt by our customer base and impactful to our organization <p> <p>50 Customer Management <p> <ul><li>Develop a perspective on the Specialty market opportunity approach and business growth goals<li> <li>Collaborate with and influence a crossfunctional Specialty leadership team<li> <li>Influence Specialty business metrics scorecard and growth goals and leading progress readouts to the broader organization via quarterly business reviews QBR<li> <li>Support the development and maintenance of a specialtyspecific product roadmap and partner strategy<li> <li>Support product market launches as part of a cross functional team<li> <li>Partner with Specialty Market Lead ProductMkt to understand product roadmap strategic gaps and advocate for enhancements Facilitate information dissemination and adoption of new features Create customerfacing specialty roadmaps to be presented to customers<li> <li>Provide feedback on how messaging points are being received inmarket understand ongoing targeted market outreach Collaborate to drive customer and prospect communications<li> <li>Help articulate specialty support model to improve deal velocity Support prospect questions<li> <li>Understand training journey and provide insight into training opportunities and guidance on where to invest in additional training Act as an SME for training content<li> <li>Manage user groups and community pages for specialty<li> <li>Maintain onboarding playbooks as features are updated in collaboration with onboarding specialty leads Provide perspectives from Customer experiences postlive Facilitate reporting on implementations through lens of resource allocation people and playbooks readiness of badged resources recent postlive successes<li> <li>Surface opportunities to address issues across multiple Customers Rules RCM performance<li> <li>Surface opportunities to optimize case management process and inform agent training<li> <li>Facilitate information exchange between Customer Success Managers CSM and service tier teams<li> <ul><p>25 Communicate strategy and create feedback loops between Operations and Product <p> <ul><li>Work with your team to partner with product leaders and highlevel executives to influence their product strategy and shape the vision of athenahealth products<li> <li>Educate and inspire cross functional teams with the latest emerging market trends direct customer feedback and analysis to elevate athenahealths overall product capabilities and offerings<li> <li>Evaluate and help to respond to top product optimization opportunities from clients support resolution of product related prospect amp client escalations<li> <ul><p>10 Ensure productmarket fit for new and existing products <p> <ul><li>Inform the development of content and communication for the product launch strategy<li> <li>Assist in executing the gotomarket strategy for new product launches including coordination of client engagement feedback and contracting<li> <li>Support value proposition including development of marketfacing proof points packaging pricing framework and PampL where applicable<li> <ul><p><b>Education amp Experience Required<b> <p> <ul><li>Bachelors Degree Preferred<li> <li>35 years experience as a project manager or program lead supporting one of the designated 6 specialties and must be at the manager cohort or above for consideration<li> <li>58 years of relevant experience in Professional Services Sales Customer Support or Customer Success Management<li> <li>Strong proficiency in Microsoft Office Suite specifically Excel Word and PowerPoint<li> <li>Ability to travel 1015 nationwide<li> <ul><p><b>Knowledge amp Skills <b> <p> <ul><li>Demonstrated project management and presentation skills<li> <li>Demonstrated strong written and verbal communication skills<li> <li>Proven ability to influence both customers and internal stakeholders<li> <li>Proven ability to manage and prioritize multiple projects while paying strict attention to detail<li> <li>Excellent listening skills and use of discovery questions<li> <li>Comfortable handling difficult and escalated conversations with internal and external stakeholders<li> <li>Ability to selfmanage and participate effectively as part of an extended crossfunctional team<li> <li>Strong communication skills including the ability to influence senior executives and lead presentations to external audiences<li> <li>Creatively challenges the status quo to find new ways of working looks for the opportunities that arise during times of change readily adapts to new technologies processes roles<li> <ul><p><b>About athenahealth<b> <p> <p><b>Heres our vision <b>To create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all <p> <p><b>Whats unique about our locations<b> <p> <p>From an historic 19th century arsenal to a converted landmark power plant all of athenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience together <p> <p><b>Our company culture might be our best feature<b> <p> <p>We dont take ourselves too seriously But our work Thats another story athenahealth develops and implements products and services that support US healthcare Its our chance to create healthier futures for ourselves for our family and friends for everyone <p> <p>Our vibrant and talented employees or athenistas as we call ourselves spark the innovation and passion needed to accomplish our goal We continue to expand our workforce with amazing people who bring diverse backgrounds experiences and perspectives at every level and foster an environment where every athenista feels comfortable bringing their best selves to work <p> <p>Our size makes a difference too We are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability <p> <p>Giving back is integral to our culture Our athenaGives platform strives to support food security expand access to highquality healthcare for all and support STEM education to develop providers and technologists who will provide access to highquality healthcare for all in the future As part of the evolution of athenahealths Corporate Social Responsibility CSR program weve selected nonprofit partners that align with our purpose and let us foster longterm partnerships for charitable giving employee volunteerism insight sharing collaboration and crossteam engagement <p> <p><b>What can we do for you<b> <p> <p>Along with health and financial benefits athenistas enjoy perks specific to each location including commuter support employee assistance programs tuition assistance employee resource groups and collaborative workspaces some offices even welcome dogs <p> <p>In addition to our traditional benefits and perks we sponsor events throughout the year including book clubs external speakers and hackathons And we provide athenistas with a company culture based on learning the support of an engaged team and an inclusive environment where all employees are valued <p> <p>We also encourage a better worklife balance for athenistas with our flexibility While we know inoffice collaboration is critical to our vision we recognize that not all work needs to be done within an office environment fulltime With consistent communication and digital collaboration tools athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation <p> <p>athenahealth is committed to a policy of equal employment opportunitythats why we recruit and hire applicants without regard to race color religion sex including pregnancy national origin disability age sexual orientation veteran status genetic information gender identity gender expression or any other factor prohibited by law Were happy to provide a reasonable accommodation for those with a disability to complete any part of the application process If you are unable to access or use this online application process and need an alternative method for applying please contact us at taoperationsathenahealthcom for assistance <p> <p>httpswwwathenahealthcomcareersequalopportunity<p>
Customer Support Operations
Company: Withings
Location: Boston, MA
Posted Mar 12, 2024
<p>Withings is on a mission to be the trusted leader in clinicalgrade smart health devices Already the leading innovator of smart scales our product portfolio includes connected scales connected blood pressure monitors sleep monitors thermometers and healthactivity wearables <p> <p>Today our products enable a diverse and growing set of innovators in the healthcare industry to better take care of their patients From chronic condition management to remote patient monitoring and clinical research Withings has dedicated solutions that provide the richest array of accurate realworld data thanks to our complete ecosystem of connected devices data connectivity options and our remote patient monitoring platform <p> <p>Reporting directly to the CoE The Senior Customer Support Operations Lead serves as the PoC between our BPOs and Withings as a whole They are in charge of ensuring our BPOs meet and exceed our SLAs while minimizing costs <p> <p>This role will be required to come onsite in a hybrid capacity to our 225 Franklin Street Boston MA location Tuesday Wednesday and Thursdays <p> <p>Manage Call Centers Performance and Quality <p> <ul><li>Proactively work with call center management on a daily basis to ensure agent performance meets our goals eg Productivity SLA and other KPIs <li> <ul><ul><li>Build and manage all the reporting to track performance and the quality of service provided to improve agent productivity<li> <ul><ul><li>Manage agents tools and accesses Check in and out Zendesk Backend Magento kBase and PlayVox Ensure agents have uninterrupted access to tools and resources reporting and resolving any issues as these appear<li> <ul><ul><li>Work with Customer Support Teams to ensure we maintain high CSAT during crisis events<li> <ul><ul><li>Work with Tools amp Processes Team to best manage existing channels and identify new ones to keep up with industry trends and ensure KPIs are met<li> <ul><p>Management Call Centers OPEX Operational Expenses <p> <ul><li>Build a robust forecasting process to ensure BPOs are staffed accordingly to reach the SLA and CSAT goals<li> <ul><ul><li>Manage contractual obligations with BPOs including financial and performance<li> <ul><ul><li>In coordination with finance and management monitor spending to ensure its in line with the planned budget<li> <ul><ul><li>Identify and implement strategies to decrease the cost per ticket by improving the productivity of agents and decreasing the contact rate<li> <ul><ul><li>Support B2B team to scale Health Solutions customer service<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Minimum of 3 years proven experience in a similar role Operations project management customer service<li> <li>Experience in tech required and healthcare or health tech is a plus <li> <li>French is a plus <li> <li>Understanding of contact center operations customer service strategies and industry best practices<li> <li>Exceptional communication and interpersonal skills with the ability to interact effectively with customers team members and stakeholders at all levels<li> <li>Analytical mindset with the ability to interpret data and insights to drive informed decisionmaking as well as to build forecasting models<li> <li>Proven problemsolving skills and the ability to make effective decisions under pressure<li> <li>Flexibility to adapt to changing priorities and work in a fastpaced dynamic environment<li> <li>Proficiency in using customer service software CRM systems Zendesk is a plus and tools as well as in office tools Microsoft Excel and PowerPoint Notion Atlassian<li> <li>Customercentric mindset with a passion for delivering exceptional customer experiences<li> <li>Occasional estimated 34 trips per year international travel required to France Philippines Spain <li> <ul><p><strong>Benefits<strong> <p> <p><strong>As youre making the world a healthier place for others we strive to make it a healthier place for you <strong> <p> <ul><li>Health Care offerings including options with no employee paid premiums <li> <li>All employees receive One Medical and Talkspace memberships<li> <li>6 retirement plan match 401k<li> <li>Life insurance amp disability options at no cost to you <li> <li>Competitive Paid Time Off plans vacation sick amp public holidays<li> <li>Family Leave Maternity Paternity<li> <li>Wellness and preventative care reimbursements<li> <li>Daily lunch stipends<li> <li>Employer funded HSAs<li> <li>Healthcare amp Dependent Care FSA<li> <li>Employer funded commuter FSA<li> <li>Biketowork benefit<li> <li>Own and beta test all of our products<li> <li>Flexible hybrid work<li> <ul><p>Equal Opportunity at Withings <p> <p>At Withings we know that diversity equity and inclusivity are paramount to fostering innovation We rely on the unique skill sets life experiences and perspectives of each team member to accomplish our missioncreating technology that people love to make better health part of everyday life <p> <p>Accommodations <p> <p>If there is anything we can do to accommodate you to participate fully in the recruitment or interview process please let us know by reaching at to USHRwithingscom<p>
Project Coordinator
Company: Foundation Medicine
Location: Cambridge
Posted Mar 12, 2024
<p><strong>About the Job<strong> <p> <p>The Assay Development team is seeking a highly organized and detailoriented Project Coordinator to join our dynamic project management team As a Project Coordinator you will play a pivotal role in supporting the project management team and facilitating the seamless execution of projects in various stages of the product development lifecycle including feasibility development and validation This role requires a working understanding of project management principles exceptional organizational skills and the ability to work collaboratively with crossfunctional teams <p> <p><strong>Key Responsibilities<strong> <p> <ul><li>Project Management Support <ul><li>Assist project managers in planning tracking and executing projects to ensure timely and successful delivery<li> <li>Coordinate project timelines milestones and deliverables in collaboration with crossfunctional teams<li> <li>Provide administrative support for project meetings including scheduling agenda preparation and documentation<li> <ul><li> <li>Communication and Collaboration <ul><li>Serve as a liaison between the Assay Development team and various departments fostering effective communication and collaboration<li> <li>Facilitate regular meetings ensuring that all relevant stakeholders are informed and aligned on project goals and timelines<li> <li>Maintain accurate and uptodate project documentation including project plans status reports and risk assessments<li> <li>Generate and distribute regular progress reports to project stakeholders and leadership<li> <ul><li> <li>Resource Coordination <ul><li>Collaborate with department heads to allocate resources efficiently and ensure that project teams have the necessary support<li> <li>Track and manage project budgets expenses and resource utilization<li> <ul><li> <li>Administrative Support <ul><li>Manage administrative tasks such as travel arrangements expense reporting and procurement of projectrelated materials<li> <li>Assist in facilitating events workshops and training sessions as needed<li> <li>Provide extensive calendar management coordinate internal and external meetings arrange virtual meetings and manage travel of Assay Development leadership team<li> <ul><li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Basic Qualifications<strong> <p> <ul><li>Bachelors degree in life sciences or businessrelated field and 2 years of related work experience OR<li> <li>5 years of professional work experience in Project Coordination or Project Administrative support<li> <ul><p><strong>Preferred Qualifications<strong> <p> <ul><li>Strong preference for education or background in biotech or research setting Familiarity with the product development lifecycle in a biotech or pharmaceutical context is a plus<li> <li>Proven experience in project coordination or administrative support<li> <li>Excellent communication and interpersonal skills to facilitate collaboration across diverse teams<li> <li>Strong organizational and multitasking skills with a keen attention to detail<li> <li>Ability to identify and summarize key takeaways action items and decisions from technical discussions<li> <li>Expertise in Microsoft applications including Word Excel and PowerPoint expertise in one or more Project Management softwaretools such as Smartsheet Office Timeline or JIRA<li> <ul><p>LIOnsite<p>
Senior Research Scientist
Company: Kensho Technologies
Location: Cambridge
Posted Mar 12, 2024
<p><b>About Kensho<b><p> <p><span>Kensho is a 120person Machine Learning ML and Natural Language Processing NLP company centered around providing cuttingedge solutions to meet the challenges of some of the largest and most successful businesses and institutions We are owned by SampP Global and operate independently Our toolkit illuminates insights by helping the world better understand process and leverage messy data Specifically Kenshos solutions largely involve speech recognition ASR entity linking structured document extraction automated database linking text classification and more We are continuously expanding our portfolio and are looking for passionate researchers to help us create stateoftheart models across a variety of domains Are you looking to solve hard problems and enjoy working with teammates with diverse perspectives If so we would love to help you excel here at Kensho We are a collaborative group of experienced Research Scientists and Machine Learning Engineers whose academic backgrounds include doctorate degrees in NLP theoretical physics statistics etc We take pride in our teambased tightlyknit startuplike Kenshin community which fosters continuous learning and a communicative environment<span><p> <p><br ><p> <p><span>At Kensho we hire talented people and give them the freedom support and resources needed to accomplish our shared goals We believe in flexibilityfirst and give our employees the opportunity to work from where they feel most productive and engaged must be in the United States We also value inperson collaboration so there may be times when travel to one of our Kensho hubs eg Cambridge MA or NYC will be required for team meetings or company events<span><p> <p><br ><p> <p><b>About the RampD Lab<b><p> <p><span>Since 2022 we have been building a worldclass RampD lab comprised of NLP Research Scientists and we heavily prioritize publishing in toptier conferences Our small team has demonstrated compelling results and is fueling innovation throughout Kensho and SampP Global at large Specifically we are continuously developing Large Language Models LLMs and are actively working on <span><b>longcontext questionanswering QA complex reasoning tokenization alignment eg factuality multidocument QA and more<b><p> <p><br ><p> <p><b>Our small team has reserved access to hundreds of fast GPUs A100s spanning Cloud and onprem machines <b><p> <p><br ><p> <p><span>Our current projects include<span><p> <p><span><b> Longcontext document QA<b> where the answer is contained within documents that are hundreds of pages in length 1<span><p> <p><span><b> Complex reasoning<b> including better understanding and improving models ability to approximate numbers related to commonsense reasoning<span><p> <p><span> Creating rigorous <span><b><span>evaluation benchmarks<span><b><span> spanning domain knowledge quantity extraction and program synthesis 2<span><p> <p><span> Improving existing <span><b><span>alignment techniques<span><b><span> for domainspecific needs while also addressing factuality<span><p> <p><span> Dissecting <span><b><span>tokenizers<span><b><span> to better understand how each of the subcomponents impact intrinsic and extrinsic performance 34<span><p> <p><span> <b>MultiDocument QA<b> where the answer requires combining information from dozens of sources<span><p> <p><span> Retrievalaugmented generation <span><b><span>RAG<span><b><span> methods<span><p> <p><span><b> <b>Creating highquality data filters for LLM development<span><p> <p><br ><p> <p><span>Additionally we maintain strong relationships with academia including collaborating on several ongoing projects providing industry grants sponsoring conferences and jointly holding faculty positions<span><p> <p><span>1 <span>DocFinQA A LongContext Financial Reasoning Dataset<span> Reddy et al 2024<span><p> <p><span>2 <span>BizBench A quantitative reasoning benchmark for business and finance<span> KoncelKedziorski et al 2024<span><p> <p><span>3 <span>Tokenization Is More Than Compression<span> Schmidt et al 2024<span><p> <p><span>4 <span>Greed is All You Need An Evaluation of Tokenizer Inference Methods<span> Uzan et al 2024<span><p> <p><b>What Youll Do<b> <p><ul><li>Helping to Identify the most promising problems to pursue<li> <li>Developing novel stateoftheart NLP models that can scale to millions of documents<li> <li>Working closely with other Research Scientists and ML Engineers<li> <li>Writing clean readable research code in PyTorch not expected to write productionlevel code<li> <li>Contribute to a stellar engineering culture that values excellent design documentation testing and code<li> <li>Share your research results with your colleagues presentations and the world published papers patents and blog posts<li> <ul><p><b>Who You Are<b> <p><ul><li>Hold a PhD in Computer Science or related field<li> <li>Have several years of postPhD research experience in industry or academia<li> <li>Have a strong publication record with toptier MLNLP conferences eg ACL NAACL EMNLP NeurIPS ICML<li> <li>Are proficient in writing code in PyTorch Tensorflow or JAX<li> <li><b>Experience with leading research projects with others<b> eg lastauthor papers including directing the vision and providing regular feedback <li> <li>Have experience with the techniques required to work effectively with large messy realworld data<li> <li>Prefer to collaborate iteratively on hard problems with your teammates rather than spending stretches of time working alone and presenting your results intermittently<li> <li>Have a love for learning new skills and domainsAre excited to share knowledge freely proactively and effectively with others who are interested eg participate in our Reading Group<li> <li>Are a generous teammate who takes work seriously without taking yourself too seriously<li> <ul><p><b>Technologies We Love at Kensho<b> <p><ul><li>ML PyTorch Weights amp Biases NetworkX<li> <li>Deployment Airflow Docker EC2 Kubernetes AWS<li> <li>Datastores Postgres Elasticsearch S3<li> <ul><p> <p><p>At Kensho we pride ourselves on providing topofmarket benefits including<p> <p> <p> <p> Medical Dental and Vision insurance <p> <p> 100 company paid premiums<p> <p> Unlimited Paid Time Off<p> <p> 26 weeks of 100 paid Parental Leave paternity and maternity<p> <p> 401k plan with 6 employer matching<p> <p> Generous company matching on donations to nonprofit charities<p> <p> Up to $20000 tuition assistance toward degree programs plus up to $4000year for ongoing professional education such as industry conferences<p> <p> Plentiful snacks drinks and regularly catered lunches<p> <p> Dogfriendly office CAM office<p> <p> Bike sharing program memberships<p> <p> Compassion leave and elder care leave<p> <p> Mentoring and additional learning opportunities<p> <p> Opportunity to expand professional network and participate in conferences and events <p> <p> <p> <p><b>About Kensho<b><p> <p>Kensho is an Artificial Intelligence company that builds solutions to uncover insights in messy and unstructured data that enable critical workflows and empower businesses to make decisions with conviction<p> <p> <p> <p>Kensho was founded in 2013 and was acquired by SampP Global in 2018 Kensho continues to operate as a startup in order to maintain our distinct independent brand and to promote our breakthrough innovative culture Our team of Kenshins enjoy a dynamic and collaborative work environment that runs autonomously from SampP Global while leveraging the unparalleled breadth and depth of data and resources available as part of SampP Global As Kenshins we pride ourselves on maintaining an innovative culture that depends on diversity and inclusion<p> <p> <p> <p>We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives Kensho is headquartered in Cambridge MA with offices in New York City and Washington DC All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin<p> <p> <p> <p><p>
Power Sales Associate - New England
Company: Savant Systems
Location: Boston, MA
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p>Savant Systems Inc a recognized leader in home control and automation is one of the fastestgrowing smart home companies in the luxury and midmarkets Its powerful Pro technology brings climate lighting entertainment security and energy together in a single award winning application interface for homeowners<p> <p>Savant Power is focused on developing sustainable energy solutions for homes businesses and utilities With Savant Power homeowners can view available green energy production dynamically control consumption and reduce their overall carbon footprint We work closely with all divisions of Savant and GE Lighting a Savant Company<p> <p><b>Job Description<b> <p><p><strong>This is a remote position however we need to hire someone currently living in New England who can cover this sales territory<strong><p> <p><u>Compensation structure is base salary + uncapped commission<u><p> <p>Power Sales Associates are responsible for executing sales programs and initiatives aimed at driving the sales of power lighting and climate products through electrical and solar distributors Sales Associates build strong relationships with electrical contractors solar installers and builders as well as distribution staff <p> <p><br ><p><p><strong>Power Sales Associates are responsible to <strong><p> <ul><li>Drive the sales of Savant power lighting and climate through electrical and solar contractors looking to expanding their offering and profitability to include load management battery storage systems EV Car Charging smart lighting and smart climate <li> <li>Support the opening of new distributor branch locations including <ul><li>Educating outside and inside sales team<li> <li>Identifying opportunities for brand building and category education through electrical and solar distribution branches including managing product demos educationmarketing material signage etc<li> <li>Generating demand from local electrical and solar contractors<li> <li>Hosting and conducting local sales education and training events to prospective electrical and solar contractors driving initial sales adoption on smart power products<li> <li>Supporting the onboarding process of new electrical and solar contractors including providing support with designing and quoting load management and battery storage into projects <li> <ul><li> <li>Educate local builders on the benefits and investment return for the inclusion of power monitoring and management systems as well as support the education of their clients at national and local events <li> <li>Understand the scalability of Savant solutions from entry level main use monitoring to whole home microgrid and be able to recommend a solution for every project including additive smart home features like smart lighting and climate <li> <li>Achieve sales quotas and activity benchmarks including quarterly and annual revenue quotas and productcustomer adoption targets <li> <ul><p><b>Qualifications<b> <p><ul><li><strong>Current residence in MA RI CT NH VT ME<strong><li> <li>3+ years of experience with the smart home builder or electrical markets including experience with the specification and construction process <li> <li>Bachelors degree in a relevant discipline or 3+ years of technical product sales<li> <li>Knowledge of sales principles methods practices and techniques<li> <li>Able to build and maintain lasting relationships with customers<li> <li>Exceptional written and verbal communication and presentation skills Excellent listening skills<li> <li>Excellent computer skills including programming experience Keynote proficiency iPadiPhone applications webinar platforms etc <li> <li>Ability to adapt priorities in a fast paced and changing environment<li> <li>Selfmotivated with high energy and an engaging level of enthusiasm<li> <li>Ability to work a variable schedule with ability for extensive quarterlymonthly travel<li> <li>Experience with ERP and customer relationship management software<li> <ul><p><b>Additional Information<b> <p><p>Savant Systems Inc Savant provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion creed national origin ancestry sex including pregnancy gender including gender identity gender nonconformity and status as a transgender or transsexual individual age sexual orientation physical or mental disability citizenship genetic information domestic violence victim status past current or prospective service in the uniformed services or any other characteristic protected under applicable federal state or local law This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p>Savant does not seek or accept unsolicited resumes or CVs from recruitment agencies We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Savant and the recruitment agency or party requesting payment of a fee<p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p>
OneSource Support Specialist (CST)
Company: Alexion Pharmaceuticals, Inc.
Location: Boston, MA
Posted Mar 12, 2024
<p><b>This is a fully remote role based in the United States Ideal candidate will reside within the time zone of the support territory CST though all qualified candidates will be considered The hours for this role would be<b> <b>8305pm CST<b> <b>Role may require up to 10 travel to existing Alexion sites Travel needs may be higher during new hire trainings and refresher trainings <b> <p> <p><b>This is what you will do<b> <p> <p>The OneSource Support Specialist is a hightouch Patient Support Program PSP role within the Patient Services Department centered on delivering exceptional and personalized support to patients within the Alexion Rare Disease patient journey Working as part of a Regional Care Team the OneSource Support Specialist serves as the primary point of contact to patients and caregivers throughout their treatment journey from initial onboarding of product through longterm customized treatment adherence support OneSource Support Specialist provide disease state education treatment support through community connections and access support for patients with rare and ultrarare diseases OneSource Support Specialist ensure patient treatment compliance and provide resolutions to nonclinical treatment issues for patients through communication and collaboration with both internal crossfunctional partners and external stakeholders <p> <p><b>You will be responsible for<b> <p> <ul><li>Providing exceptional initial onboarding experience and long term adherence support<li> <li>Share materials on the disease diagnosis community resources and treatment support<li> <li>Maintain and communicate uptodate knowledge of the resources available as needed including approved external resources<li> <li>Place the required welcome calls to patients to introduce the OneSource program and confirm requiredrequested support<li> <li>Communicate Benefit Investigation BI results with patients and HCP and help interpret them as needed<li> <li>Inform patient of financial support eligibility based on available programs<li> <li>Enroll patient in Alexion financial assistance programs as eligible or refer to external support programs as appropriate<li> <li>Proactively conduct routine andor yearend reverification of coverage outreach by working with patients and caregivers healthcare providers insurance companies and Alexion colleagues<li> <li>Connect patients to the Alexion patient community and inform them about available advocacy groups for their disease<li> <li>Assist patients in receiving required vaccinations either through Alexion or other vaccination locations<li> <li>Efficiently navigate CRM documentation and other required record keeping during all patient interactions as to maintain high visibility into patient case status<li> <li>Properly and immediately report Adverse Events during any customer interactions in the PV Event Reporting Tool<li> <ul><ul><li>Act as the primary coordinator of all HCP needs across onboarding from case creation to product delivery and ongoing support through lifetime of product use<li> <li>Coordinate with other appropriate HCP facing roles and cross functional partners to respond to questions from physicians and office staff and address any issues<li> <li>Communicate with HCPs to confirm requiredrequested support or obtain missing information<li> <li>Proactively and effectively consult with and engage the appropriate internal cross functional partners to resolve barriers quickly <li> <li>Maintain working understanding of the reimbursement process and leverage knowledge to communicate with internal and external stakeholders while insurance approval is being obtained and work with appropriate field specialists for denialappeal support<li> <ul><ul><li>Trigger initiation of adherence program on conclusion of onboarding and connect with patients through defined channels for the determined touchpoints based on productspecific programs<li> <li>Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the longterm adherence of the Alexion product or switching from one Alexion product to another<li> <li>Provide emotional support for patients and caregivers on continued administration of Alexion products<li> <ul><p><b>Will also be crucial to<b> <p> <ul><li>Develop compliant and collaborative professional relationships with all relevant internal and external customers including but not limited to Patient Education Managers Field Reimbursement Managers Regional Account Managers Customer Operations Representatives Medical Accounts Access Specialists Specialty Pharmacies Site of Care staff and office coordinators<li> <ul><ul><li>Effectively escalate access issues by informing the right stakeholders of actions to be taken to resolve any pending items in a timely manner<li> <li>Collaboratively work with and share responsibilities with other Alexion members and external partners members for pull through of the target patient and HCP experience<li> <li>Participate in any role appropriate cross functional collaboration work egHypercare calls regional cross functional meetings One Alexion meetings<li> <li>Participate in other project work as needed<li> <ul><p><b>You will need to have<b> <p> <ul><li>Minimum of 3 to 5 years Case Management OR recognized equivalent of education and experience eg contact center nursing social service support healthcare customer service insurance reimbursement patient advocacy etc<li> <li>Welldeveloped effective communication collaboration and problemsolving skills as well as data entrycomputer literacy skills<li> <li>Ability to work independently be goaldirected and have strong organizational skills<li> <li>Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenancetraining of jobrelated skillsactivities<li> <li>Must be willing to adjust work schedules in response to department needs<li> <li>The duties of this role are generally conducted in an office environment As is typical of an officebased role employees must be able with or without an accommodation to use a computer engage in communications via phone email video and electronic messaging engage in problem solving and nonlinear thought analysis and dialogue collaborate with others maintain general availability during standard business hours<li> <ul><p><b>We would prefer for you to have<b> <p> <ul><li>BABS Degree is preferred patient contact center or patient support program experience is a plus<li> <li>Excellence at communicating over the phone and handling phone systems andor experience in a call recorded environment<li> <li>Familiarity with the relevant legal and regulatory components of the pharmaceutical and biotech industry<li> <li>Rare disease experience a plus<li> <li>Deep understanding of insurance coverage and reimbursement processes<li> <li>Familiarity with managed care and particularly buy and bill therapy as well as with reimbursement for infused therapies<li> <li>Experience dedicated to assisting patientscaregivers<li> <li>Demonstrated success working within high performing crossfunctional teams<li> <li>Strong empathetic communication and listening skills<li> <li>Ability to act with urgency flexibility and creativity to quickly get patients on therapy<li> <li>Strong organizational skills and ability to adapt to change and react constructively in a highenergy and fast paced environment<li> <li>Demonstrates initiative teamwork and accountability<li> <ul><p><b>Date Posted<b> <p> <p>08Mar2024 <p> <p><b>Closing Date<b> <p> <p>14Mar2024Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lack thereof sex sexual orientation age ancestry national origin ethnicity citizenship status marital status pregnancy including childbirth breastfeeding or related medical conditions parental status including adoption or surrogacy military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law Alexion provides reasonable accommodations to meet the needs of candidates and employees To begin an interactive dialogue with Alexion regarding an accommodation please contact accommodationsAlexioncom Alexion participates in EVerify <p> <p>AstraZeneca requires all US employees to be fully vaccinated for COVID19 but will consider requests for reasonable accommodations as required by applicable law<p>