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Client Success Manager
Company: EVERSANA
Location: Memphis, TN
Posted Apr 27, 2024
<p><b>Company Description<b> <p><p>At EVERSANA we are proud to be certified as a Great Place to Work across the globe Were fueled by our vision to create a healthier world How Our global team of more than 7000 employees is committed to creating and delivering nextgeneration commercialization services to the life sciences industry We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech startups to established pharmaceutical companies Our products services and solutions help bring innovative therapies to market and support the patients who depend on them Our jobs skills and talents are unique but together we make an impact every day Join us <p> <p>Across our growing organization we embrace diversity in backgrounds and experiences Improving patient lives around the world is a priority and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs We are deliberate and selfreflective about the kind of team and culture we are building We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA our people clients and most importantly the patients we serve We are EVERSANA <em> <em><p> <p><b>Job Description<b> <p><p><strong>THE POSITION<strong><br >The Client Success Manager CSM is the primary business and relationship manager for EVERSANAs Channel Management amp 3PL business As an account manager from 6 10 pharmaceutical manufacturers clients this role manages the relationship and aiding in the coordination of daytoday communications related to service delivery to help ensure appropriate service levels to attain and maintain Client Delight The Client Success Manager in conjunction with the leaders of distribution operations order to cash supply chain solutions IT and Quality establish and maintain a highly effective business relationship with our pharmaceutical clients This role works directly with senior EVERSANA and client leadership This position is responsible to establish regular touch points and business reviews including formal presentations on a regular basis and generate account plans to ensure Client Delight is achieved Additionally the role will collaborate with members of the Commercial team to align on account penetration and increased share of wallet<p> <p><strong>CRITICAL RESPONSIBILITIES<strong><p> <ul><li>Relationship Management of 610 clients as the primary relationship and escalation contact with client The primary functions for the CSM includes relationship management operational support and coordination launch readiness communication and problem solving both strategictactical <ul><li>Creating Executive summaries outlining issuesproblems and solutions<li> <li>Presenting findings and solutions to Client and EVERSANA leadership as applicable<li> <ul><li> <li>Lead interactions within EVERSANA and with clients to arrive at expected service delivery outcomes while achieving a high level of Client Delight<li> <li>Lead internal Channel Mgmt team meetings to problem solve through collaboration and communication resulting in a more efficient and effective delivery of service for the client accounts <ul><li>Suggest solutions when appropriate<li> <ul><li> <li>Maintain a highlevel adherence to department and company processes resulting in high quality client experience indepth reporting and satisfaction<li> <ul><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><p> <p><strong>Account Management<strong><p> <ul><li>Develop exceptional relationships at all levels within the client account and EVERSANA<li> <li>Proactive communication within various levels at the client site to identify issues resolve issues recommended solutions and offer new services where needed<li> <li>Manage with a sense of urgency and availability as the client advocate<li> <li>Regular Business Review presentation creation and management including followup to complete deliverables<li> <li>Develop strategic account plans for each assigned client as deemed appropriate<li> <li>Act as the internal champion within the Channel Mgmt team expressing client needs and expectations<li> <li>Manage client expectations<li> <li>Utilize PowerBI to analyze KPIs and service levels for each client and effectively communicate operational performance and recommendations as needed <ul><li>Ability to analyze data and provide insights on performance to KPI targets<li> <li>Establish plans with Operations for KPIs which below target<li> <ul><li> <li>Responsible for addressing client issues requests to ensure strategic priorities are met<li> <li>Manage client escalations to resolution and when needed coordinating internally with the appropriate teamsteam members for investigationresolution<li> <li>Works cross functionally to ensure projects are delivered within established service levels<li> <li>Conduct regularly scheduled meetings with assigned clients create and distribute minutes including regular business reviews that are both strategic and tactical in nature<li> <li>Develop and update Client Account plans for assigned accounts<li> <ul><p><strong>Communication<strong><p> <ul><li>Represents the company with clients customers vendors and business partners<li> <li>Be an expert on EVERSANA Channel Management<li> <li>Lead crossfunctional teams as required and facilitate internalexternal meetings<li> <li>Manage internal and external conflict be a problem solver<li> <li>Creates a positive environment that encourages open and honest communication that is core to collaborative work relationships<li> <ul><p><strong>Travel<strong><p> <ul><li>Expected to travel 25 of the time EVERSANA facilities andor client sites<li> <ul><p><em>The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position<em><p> <p><em>An individual in this position must be able to successfully perform the essential duties and responsibilities listed above Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position<em><p> <p><b>Qualifications<b> <p><p><strong>MINIMUM QUALIFICATIONS<strong><p> <p>The requirements listed below are representative of the experience education knowledge skill andor abilities required<p> <ul><li>A college degree in Business Administration or a related field<li> <li>510 years of 3PL or Outsourced Solutions B2B account management experience Healthcare or Pharmaceutical experience a plus<li> <li>Proficiency using the following softwarehardware Microsoft Excel Microsoft Word Microsoft Outlook Microsoft power point The ability to learn and become proficient in company software packages Experience in PowerBI a plus<li> <li>Strong written verbal and interpersonal communication skills are critical to this position and embodies a collaborative work style<li> <li>Must be a good listener and able to respond to clients in a professional manner<li> <li>The ability to work independently as well as working with management on key client issues<li> <li>Excellent organizational skills with the ability to perform detailoriented work accurately handle several assignments simultaneously maintain confidential information and produce reports in a timely manner<li> <li>Exhibits an upbeat attitude a genuine interest in others and a sense of humor Energizes others and heighten morale through herhis attitude<li> <li>Possesses the ability to develop and articulate ideas and information that generate understanding<li> <li>Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior<li> <li>Able to maintain high standards despite pressing deadlines establish high standards and measures do work right the first time and inspect material for flaws test new methods thoroughly reinforce excellence as a fundamental priority<li> <li>Able to take action in solving problems with exhibiting good judgment and a realistic understanding of issues able to use reason even with dealing with emotional topics review facts and weigh options<li> <li>Able to prepare for emerging client needs manage multiple projects determine project urgency in a meaningful and practical way use goals to guide actions and create detailed action plans organize and schedule people and task<li> <li>Able to act in accordance with established guidelines follow standard procedures in crisis situations communicate and enforce organizational policies and procedures recognize and constructively conform to unwritten rules or practice<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Experience working within the pharmaceutical supply chain industry and directly with pharmaceutical and biotech clients<li> <li>Experience collaborating and leading internal team members to resolve business issuesrequests<li> <li>Excellent interpersonal skills with the ability to productively negotiate with all levels of within a client including CSuite<li> <li>Great people skills fair kindhearted energetic client focused and be able to have fun<li> <ul><p><b>Additional Information<b> <p><p><strong>OUR CULTURAL BELIEFS<strong><p> <p><strong>Patient Minded <strong>I act with the patients best interest in mind<p> <p><strong>Client Delight <strong>I own every client experience and its impact on results<p> <p><strong>Take Action <strong>I am empowered and hold myself accountable<p> <p><strong>Embrace Diversity <strong>I create an environment of awareness and respect<p> <p><strong>Grow Talent <strong>I own my development and invest in the development of others <p> <p><strong>Win Together <strong>I passionately connect with anyone anywhere anytime to achieve results<p> <p><strong>Communication Matters <strong>I speak up to create transparent thoughtful and timely dialogue<p> <p><strong>Always Innovate <strong>I am bold and creative in everything I do<p> <p><br ><p><p>INC<p> <p><p> <p>From EVERSANAs inception Diversity Equity amp Inclusion have always been key to our success We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity All of our employees points of view are key to our success and inclusion is everyones responsibility<p> <p>Follow us on LinkedIn | Twitter<p>
Sr Account Representative - Account Manager
Company: Atmos Energy
Location: Nashville, TN
Posted Apr 26, 2024
<p>THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION <p> <p>Primary Duties <p> <p>1 Manages the process to connect and serve new residential commercial development opportunities with responsibility for <p> <p> reviewing new development plats working closely with operations to determine gas infrastructure design estimated costs and projected growth preparing feasibility studies on growth development opportunities recommending and gaining management approval on proposal terms negotiating and securing beneficial growth opportunities with developers preparing and executing contracts as necessary and serving as liaison during infrastructure construction <p> <p>2 Maintains strong business relationships with builders and developers within assigned territory serving as their primary point of contact and proactively records interactions with these stakeholders <p> <p>3 Promotes the companys programs and services and advocates for natural gas usage to both internal and external stakeholders in an effort to influence natural gas buying decisions and promote natural gas for environmental sustainable solutions <p> <p>4 Builds and manages relationships with channel partners such as gas appliance dealers plumbers and HVAC dealers Develops a strong gas dealer network in assigned work area Promotes the companys programs and services in an effort to influence natural gas buying decisions <p> <p>5 Executes well defined business development programs to maximize customer retention stakeholder engagement and grow market share Pursue on main conversion and short main extension customer growth opportunities <p> <p>6 Manages divisions Energy Efficiency program where applicable providing support to thirdparty administrator of the program for residential and commercial customers to take advantage of rebates offered <p> <p>7 Tracks building permit and new construction activity in assigned areas Attends Planning and Zoning meetings to stay abreast of all residential and commercial development activity <p> <p>8 Utilizes market analytics to gage success and identify future market opportunities and key growth corridors Develops and presents plans to management communicating market results and recommendations to increase market share <p> <p>9 Manages assigned residential and commercial accounts to ensure services delivered meet customer expectations <p> <p>10 Attends industry related meetings and conferences ie local HBAs state associations ESC SGA etc presents important industry related information as appropriate <p> <p>MINIMUM REQUIREMENTS <p> <p>EducationalExperience Level <p> <p>Bachelors degree in Business Administration Marketing or a related field and two years of related experience or equivalent <p> <p>Valid drivers license required <p> <p>Communication Skills <p> <p>Requires the ability to communicate with internal andor external customersstakeholders in order to obtain andor provide explanations andor modifications on technical environmental or other complex concepts to individuals with little or no background in the area under discussion and proactively advocate for continuedincreased usage of natural gas <p> <p>Numeric Skills <p> <p>Requires the ability to perform analysis involving financial investments ratios percentages and statistical methods <p> <p>Computer Skills <p> <p>Requires working knowledge of various software applications to create documents spreadsheets financial analysis reports <p> <p>andor graphics <p> <p>Work Conditions <p> <p>Works in indoor and outdoor environments <p> <p>Requires occasionally performing activities including but not limited to bending stooping grasping reaching twisting <p> <p>turning andor lifting <p> <p>Requires attendance at afterhours events occasional travel and availability outside of business hours to respond to customerbusiness needs as needed <p> <p>Atmos Energy Corporation is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or veteran status <p> <p><b>Job Family<b> <p> <p>Account MgmtSales<p>
AVP, Third Party Management
Company: Fortitude Group
Location: Nashville, TN
Posted Apr 15, 2024
Fortitude Reinsurance Company Ltd. is a leading provider of legacy reinsurance solutions, managing a general account of approximately $55 billion. The company, incorporated in Bermuda in 2017, has a long-term view on growth and is backed by a consortium of institutional investors. The AVP, Third Party Management role involves managing due diligence, risk assessment, and ongoing performance monitoring of third-party vendors. The role requires a Bachelor's degree in a relevant field, experience in third-party risk management, and strong analytical and communication skills. The base salary range is $100,000—$126,000 USD, with additional benefits including unlimited PTO, paid volunteer time, and a competitive 401(k) plan. Fortitude Re is committed to diversity and inclusion.
Regional Operations Manager
Company: Hitachi Energy
Location: Nashville, TN
Posted Apr 14, 2024
<p><b><strong>Regional Operations Manager<strong><b> <p> <ol><li> Home <li> <li> Careers <li> <li> Open Jobs <li> <li> Regional Operations Manager <li> <ol><p>Apply now <p> <p><strong>At Hitachi Energy our purpose is advancing a sustainable energy future for all We bring power to our homes schools hospitals and factories Join us and work with fantastic people while learning and developing yourself on projects that have a real impact to our communities and society Bring your passion bring your energy and be part of a global team that appreciates a simple truth Diversity + Collaboration = Great Innovation<strong> <p> <p><b>General Information<b> <p> <p>Hitachi Energy located in Nashville TN is seeking a Regional Operations Manager This position will supervise a team of Service Engineers and Service Technicians and contribute to the execution of the Service strategy and Service growth by focusing on delivering timely high quality cost effective service offerings solutions and projects eg field service repair for customers This position will provide project management for projects as needed and drive PampL for regionlocation to ensure profitable business through execution and performance <p> <p><b>Your Responsibilities<b> <p> <ul><li>Ensures planning and execution of various service activities carried out abilities both off and on site Drives and monitors service execution with respect to the agreed terms of schedule quality cost margin and customer satisfaction<li> <li>Allocates drives and monitors work to projects based on order content delivery time competencies and workload Effectively utilizes available resources through proper planning and scheduling to meet delivery targets eg OTD response time ordered service offerings update of installed based data<li> <li>Ensures work assignments are accurately classified as warrantee or nonwarrantee status Ensures that materials and components to feed service delivery are provided optimizing cost stock and timing<li> <li>Collaborates within local service units and with other service teams to promote one Hitachi approach towards customers Builds sustainable customer relationships to ensure local client growth satisfaction and retention together with Sales Drives consistent development of processes and practices based on customer feedback Net Promoter Score NPS<li> <li>Drives continuous service productivity improvement activities in the assigned Service team in collaboration with the Operational Excellence team Utilizes efficient tools eg Mobile Service Assist MSA to streamline Service processes and applications to support the customer Ensures the transfer of Service findings to the productsystem local units for improvement of their offerings<li> <li>Ensures compliance with health safety and environmental directives and ensures instructions and regulations are implemented well within the team including subcontractors while monitoring and reporting progress and results Assesses risks and safety hazards and implements actions to ensure people and equipment safety<li> <li>Ensures that the area of responsibility is properly organized resourced and supervised Ensures all Field Service team members are certified in line with global certification and local regulations Reviews competence levels to ensure each Service technician including subcontractors is appropriately qualified to handle jobs assigned to them<li> <li>Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business<li> <ul><p><b>Your Background <b> <p> <ul><li>Bachelors degree and 5+ years of Service Operations or Project Management experience OR<li> <li>Associates Degree and 7+ years of Service Operations or Project Management experience OR<li> <li>High School DiplomaGED and 9+ years of Service Operations or Project Management experience<li> <li>Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States<li> <li>5+ years of Transformer service or power product field service experience preferred<li> <li>Proficient in Microsoft office products word excel power point<li> <li>Ability to work independently and in a team environment<li> <li>Must have strong communication skills to teach and coach others effectively<li> <li>Experience interacting with direct customers preferred<li> <li>Strong communication organization and presentation skills highly preferred<li> <li>Demonstrated background in troubleshooting and problemsolving skills highly preferred<li> <li>Experience leading and managing field service personnel including time reporting preferred<li> <li>Experience with performing employee reviews and assessments preferred<li> <li>Ability to travel up to 25 preferred<li> <ul><p>Basic Info Location Nashville Tennessee United States of America Job type Full time Experience Management Job function Engineering amp Science Contract Regular Publication date 20240410 Reference number R0048852 <p> <p>Share this job <p> <p><b>Interested in working with us<b> <p> <p>The best jobs in a performing and growing company <p> <p>Apply now <p> <p>More about us <p> <p>Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all We serve customers in the utility industry and infrastructure sectors with innovative solutions and services across the value chain Together with customers and partners we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbonneutral future We are advancing the worlds energy system to become more sustainable flexible and secure whilst balancing social environmental and economic value Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries Headquartered in Switzerland we employ around 40000 people in 90 countries and generate business volumes of approximately $10 billion USD wwwhitachienergycom <p> <p>Hitachi Energy is an Equal Employment Opportunity EEO and Affirmative Action Employer encouraging diversity in the workplace We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race creed color ancestry religion sex national origin citizen status age sexual orientation gender identity disability marital status family medical leave status protected veterans status or any other legally protected characteristic For more information regarding your EEO rights as an applicant please visit the following websites here and here Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 18885042007 or by sending an email to email protected Resumes and applications will not be accepted in this manner<p>
Senior Counsel - Aristocrat Gaming
Company: Aristocrat
Location: Nashville, TN
Posted Apr 26, 2024
<p><strong><b>Summary<b><strong> <p> <p>We are an entertainment and content creation company powered by technology and pushing the boundaries of innovation and creativity to create worldleading gaming content <p> <p>As an ASX listed company headquartered in Sydney Australia weve grown from humble beginnings to boast more than 7000 employees across 20 locations around the world united by the common mission to Bring Joy to Life Through the Power of Play <p> <p>Through our three operating units Aristocrat Gaming landbased RMG Pixel United encompassing the Product Madness Plarium and Big Fish Games business units and Anaxi online RMG we provide worldleading mobile and casino games which entertain millions of players across the globe every day <p> <p>Connection and integrity are at the heart of everything we do We put the wellbeing of our people first by giving employees the tools they need to grow be inspired and be the best they can be every day We also strive to lead the way in responsible gameplay and set new standards in company governance and sustainability to support a better brighter future full of play <p> <p>We aim to create an environment where individual differences are valued and celebrated and all employees can realize their potential We welcome and encourage applications from all people regardless of age gender race ethnicity cultural background disability status or LGBTQ+ identity Certified as a Great Place to Work GPTW in 2021 for the first time in Australia and the United States and for the sixth time in India <p> <p><strong><b>What Youll Do<b><strong> <p> <p>The Senior Counsel Gaming will report to the Assistant General Counsel Gaming and is responsible to assist the Aristocrat Gaming legal team with providing legal support to all aspects of Aristocrat Gamings commercial activities and gaming transactions as needed The successful individual will provide bestinclass legal services efficiently timely and in a costeffective manner by anticipating addressing and creatively resolving legal issues and providing counsel in a manner that optimizes business results The position is based in the United States and may work from one of the Groups local offices Las Vegas and Franklin Hybrid schedules are currently allowed <p> <p><b>Business Unit Support<b> <p> <ul><li>Serve as a legal partner for the Aristocrat Gaming business as directed by the supervising attorney<li> <li>Provide support for wideranging general commercial matters including logistics supply chain real property technology provider relationships and additional commercial and gaming matters as assigned<li> <li>Provide accurate and timely legal services to business partners including analyzing researching reviewing interpretation dispute resolution drafting and negotiating<li> <li>Lead or assist with the assessment of proposed transactions and the development of deal structures to minimize legal and business risks<li> <li>Interpret and advise applicable business units concerning relevant laws and regulations<li> <li>Promote seamless teamwork and become an essential strategic partner to the business by aiding in their strategic goals and objectives making internal customer experience a competitive advantage<li> <li>Create and deliver crosschannel educational presentations and tools about relevant legal issues<li> <ul><p><b>General Support<b> <p> <ul><li>Work on special projects where analysis of situations or data requires an indepth evaluation of variable factors<li> <li>Analyze legal issues impacting the business evaluate options and recommend mitigating actions<li> <li>Support and role model the Legal Teams Drive to Thrive strategy<li> <li>Deliver timely and solutionfocused legal services while managing cash flow and achieving budget targets<li> <li>Operate as a sustainability champion by providing advice and counsel to our business clients and ensuring that all initiatives meet legal requirements and advance our reputation<li> <li>Manage external counsel resources<li> <li>Champion a commitment to honesty integrity and responsible corporate behavior by fostering a compliance culture within the organization where employees feel comfortable reporting potential violations or misconduct<li> <li>Assist with the development and training of junior attorneys and paralegals<li> <li>Consistently demonstrate a commitment to the values of the Legal Team<li> <li>Consistently demonstrate a commitment to developing the core competencies of leading self leading others leading the business leading the management of risk amp compliance and leading for the future<li> <ul><p><strong><b>What Were Looking For<b><strong> <p> <ul><li>A Juris Doctorate from an accredited law school and a member in good standing with a State Bar<li> <li>Seven 7 years minimum experience as a commercial attorney either with a law firm corporation or both<li> <li>Significant experience with logistics supply chain real estate technology contracts and general commercial contracts strongly preferred<li> <li>Experience with both USA and international contracts preferred<li> <li>Ability to work autonomously as well as crossfunctionally with other teams and to influence and build effective working relationships with individuals at all levels of the organization<li> <li>Ability to manage competing priorities simultaneously drive numerous projects identify and resolve business issues and earn the confidence of executive business partners<li> <li>Excellent interpersonal communication drafting and negotiation skills<li> <li>Exceptional business judgment and analytical skills<li> <li>Experience handling all aspects of commercial contracts<li> <li>Comfort and familiarity with existing and emerging technology<li> <li>Ability to work in a dynamic fastpaced metricdriven environment and adapt quickly to changing priorities<li> <li>Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business<li> <ul><p><strong><b>Why Aristocrat<b><strong> <p> <p>Aristocrat is a world leader in gaming content and technology and a toptier publisher of freetoplay mobile games We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games And while we focus on fun we never forget our responsibilities We strive to lead the way in responsible gameplay and to lift the bar in company governance employee wellbeing and sustainability Were a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play <p> <p>We aim to create an environment where individual differences are valued and all employees have the opportunity to realize their potential We welcome and encourage applications from all people regardless of age gender race ethnicity cultural background disability status or LGBTQ+ identity We offer a range of flexible working options through allflex our flexible hybrid work model and invite you to have a conversation with us about flexible working EEO MFDV <p> <ul><li>World Leader in Gaming Entertainment<li> <li>Robust benefits package<li> <li>Global career opportunities<li> <ul><p><strong><b>Our Values<b><strong> <p> <ul><li>All about the Player<li> <li>Talent Unleashed<li> <li>Collective Brilliance<li> <li>Good Business Good Citizen<li> <ul><p>The US based roles may require registration with the Nevada Gaming Control Board NGCB andor other gaming jurisdictions in which we operate <p> <p><strong><b>Travel Expectations<b><strong> <p> <p>Up to 25<p>
AVP, Growth
Company: Thyme Care
Location: Nashville, TN
Posted Apr 23, 2024
Thyme Care is a health tech company dedicated to improving cancer care quality, experience, and outcomes while reducing costs. The AVP of Growth role involves expanding partnerships with health plans, managing relationships, and identifying client needs. Success in this role requires a member-centric approach, purposeful action, seeking diverse perspectives, and relevant industry experience. Thyme Care values acting with members in mind, moving with purpose, and seeking diverse perspectives. The company is committed to promoting health and well-being, and has a mandatory COVID-19 vaccination policy. Salary ranges are competitive and based on factors like qualifications, experience, and geography.
Program Manager
Company: Syndigo
Location: Nashville, TN
Posted Apr 28, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>The <strong>Program Manager Amazon<strong> will be responsible for the business relationship between Syndigo and Amazon across all countries This includes the daytoday management of implementations amp ongoing programsprojecttechnical support<p> <p>Cultivate relationships with executives and stakeholders within Amazon that help Syndigo differentiate in the market and grow engagement within the program<p> <p>Acts as client liaison and is responsible for planning and meeting program objectives<p> <p>Directs the program management efforts across all Syndigo products Responsibilities include the management of requirements gathering scope time cost management quality human resources communication and risks based on the level of integration Additionally provides technical support to onsite users regarding workflows feed failure lookup etc<p> <p>Will be accountable for pullingpushing key performance reporting to clients to provide insights into the systemic amp people processes established<p> <p>Identify issues create hypotheses and execute analysis translate data into meaningful insights present recommendations to key decision makers<p> <p>Works with multiple internal stakeholders including Account Executives to develop and present quarterly business reviews highlight improvement opportunities and potential to grow and strengthen the business relationship shared objectives<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li><strong>Implementation<strong> Manages the complete project life cycle including discovery analysis estimation development quality control delivery and maintenance phases in conjunction with the product amp technical implementation teams<li> <li><strong>Requirements Definition<strong> Leads requirements gathering sessions with the clients business and IT users to clearly define and document the business need working with the client to determine which needs are met by the core application and which needs would fall under a services agreement<li> <li><strong>Solution Design<strong> Create the detailed specifications and highlevel solution design which defines how the business requirements will be met documenting current and future process flows as well as use cases in partnership with data engineering and development teams<li> <li><strong>Scope<strong> Manages program scope according to program requirements and client constraints<li> <li><strong>Time<strong> Develops and maintains program plans including analysis planning tracking reporting and evaluating program milestones and deliverables<li> <li><strong>Cost<strong> Responsible for creating program estimates tracking program expenses managing forecasted against actual costs and meeting budgeted hours If applicable<li> <li><strong>Quality<strong> Manages program outcomes and relies on experience and judgment to plan and accomplish goals Ensures that all program goals are achieved according to specifications and business objectives<li> <li><strong>Human Resources<strong> Influence without authority Manages resource constraints performs weekly allocation of program resources and directs resource activities<li> <li><strong>Communication<strong> Responsible for daytoday client and program team communication Coordinates client interaction program meetings program updates etc Responsible for keeping historical accounts of progress and communications Periodic travel to partners amp Syndigo Corporate offices<li> <li><strong>Risk<strong> Keeps program team and management informed of program risks and takes efforts to manage and minimize program risks<li> <ul><p><br ><p><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>Prior Amazon experience as a former employee or technology partner with a background in product program or vendorseller services is preferred<li> <li>BABS degree in Computer Science Business andor related field required<li> <li>5+ years experience in project management or clientrelated position in SaaS<li> <li>May require travel for client meetings<li> <li>PMP certification preferred<li> <li>Must demonstrate excellent analytical verbal and written communication skills<li> <li>Experience working with executivelevel customers suppliers and consultants to gather requirements develop amp execute program plans<li> <li>Experienced user of SmartSheet Excel amp SharePoint<li> <li>Experience with software packages including but not limited to Microsoft Office Suite including Word Excel Access and PowerPoint<li> <li>Knowledge of Salesforce and Jira preferred<li> <li>Exposure to the retail industry a plus<li> <ul><p><span><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><span dataccpprops=> <span><span><p> <p><span>LIBH2<span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Sourcing Manager
Company: Buckman
Location: Memphis, TN
Posted Apr 19, 2024
<p><strong>Descrição<strong> <p> <p>Job Success Profile <p> <p>Sourcing Manager <p> <p>Location Memphis TN <p> <p>Language English <p> <p>Travel <p><p>Seniority Level Associate <p> <p>Buckman is a privately held global specialty chemical company with headquarters in Memphis TN USA committed to safeguarding the environment maintaining safety in the workplace and promoting sustainable development Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper leather and water treatment sectors to help boost productivity reduce risk improve product quality and provide a measurable return on investment <p> <p><strong>Position Summary<strong> <p> <p>The North America Indirect Spend Sourcing Manager contributes to the success of Buckman North America most by <p> <p>sourcing Buckmans controllable spend for assigned cost areas This includes developing and managing <p> <p>processes systems procedures and relationships to achieve the best value on a total cost basis for the <p> <p>reliable supply of indirect goods and services <p> <p><strong>Job Description<strong> <p> <ul><li>Work with various departments within North America that spend indirect dollars to develop a Sourcing Strategy for the goods and services purchased that will optimize Buckmans return for that spend<li> <li>Responsible for supplier relationship management for each assigned indirect spend category<li> <li>Reduce operating costs risk and complexity in indirect spend<li> <li>Negotiate the best possible deals for one time purchases whether operating expense or capital spend <li> <li>Active in developing procedures processes systems ERP solutions etch to achieve effective overall business process for the purpose of transacting for indirect spends<li> <li>Perform legal review of purchase orders purchase agreements and other contractual documents pertaining to a one time or ongoing purchase <li> <ul><p><strong>Minimum requirement to apply<strong> <p> <p>Must have had successful experiences <p> <ul><li>410 years combined experience andor training <li> <li>Experience in the chemical process manufacturing industry <li> <li>Ability to read analyze and interpret general business periodicals professional journals technical procedures financial reports or governmental regulations Ability to write reports business correspondence and procedure manuals Ability to effectively present information to top management public groups and board of directors<li> <ul><p>Desirable experiences <p> <ul><li>Degree andor certification that compliments and supports Supply Chain ManagementProcurement for the chemical process manufacturing industry<li> <li>Masters degree or equivalent experience preferred<li> <ul><p>LIJT1 <p> <p>1<p>
Human Resource Business Partner
Company: Acadia Healthcare
Location: Nashville, TN
Posted Apr 15, 2024
The job description is for a Human Resources Business Partner (HRBP) who will provide strategic and tactical HR support to a designated customer base of field management in the CTC Clinics. The HRBP will facilitate the creation of a desired workplace culture and an engaged and productive workforce through Acadia's policies, programs, and practices.
Coordinator, Finance
Company: Universal Music Group
Location: Nashville, TN
Posted Apr 15, 2024
The text describes the Universal Music Group, its mission, and job opportunities. It highlights the company's commitment to artistry, innovation, and entrepreneurship, as well as its benefits and perks.
Strategic Account Director
Company: Zayo
Location: Nashville, TN
Posted Apr 15, 2024
Zayo, a company providing mission-critical bandwidth to impactful organizations, is seeking a Senior Director to manage K-12 education accounts in Tennessee. The ideal candidate will have 3-5 years of high volume sales experience, a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services, and excellent customer service skills. The role involves maintaining current business relationships, generating incremental sales revenue, and presenting proposals to customers. The candidate must possess strong financial acumen, excellent communication skills, and the ability to work effectively in a matrix management model.
Digital Application Analyst Business Partner - eDHR (Remote)
Company: BD
Location: Nashville, TN
Posted Apr 25, 2024
The Digital Application Analyst Business Partner (DAABP) is a crucial role in Becton, Dickinson and Company (BD), a leading global medical technology firm. The DAABP is responsible for designing, developing, and implementing new features and enhancements for the eDHR platform, aligning with business needs and supporting BD's Factory of the Future vision. This role involves working closely with various teams and third-party vendors, providing technical support, and ensuring high-quality solutions. The DAABP must have a Bachelor's degree in a relevant field, at least 3 years of software development experience, and expertise in database systems and software development tools. The role offers opportunities for growth, learning, and contributing to transformative health solutions.