Trusted Advisor Jobs in New York City, NY
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Looking for Trusted Advisor jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Trusted Advisor position in the New York City, NY area.
Senior Software Engineer, Backend (Trust & Safety) (Hinge, Inc., New York, NY)
Company: Hinge
Location: New York City, NY
Posted Apr 13, 2024
Hinge is a dating app that aims to create genuine relationships and a less lonely world. It has a strong focus on understanding its users' behaviors and providing a trusted way to find a relationship. The company offers various benefits to its employees, including professional growth opportunities, parental leave, and fertility support.
Senior Implementations Associate
Company: Vestwell
Location: New York City, NY
Posted Apr 12, 2024
Vestwell is a startup aiming to revolutionize the workplace savings industry by providing flexible, powerful, and user-friendly solutions for small-to-midsize businesses. They offer a wide range of savings programs, including 401(k), 403(b), IRA, and more. Vestwell is backed by leading FinTech investors and has a dedicated team of professionals. They are seeking a project manager with 2-4 years of experience in leading team initiatives, strong technical skills, and a willingness to learn retirement plan design and conversion processes. The role involves managing the onboarding process, coordinating with various stakeholders, and collaborating cross-functionally. Vestwell values health and wellness, offering competitive health coverage, an open vacation policy, and a remote-hybrid office policy. They have a strong preference for candidates located in New York, Phoenix, Austin, or Philadelphia.
Business Development Representative
Company: Pontera
Location: New York City, NY
Posted Apr 12, 2024
Pontera is a fintech company that helps people retire better by providing a software platform for retirement savers to manage their accounts with the help of financial advisors. The company is looking for a Business Development Representative to join their team and is offering a competitive compensation package and benefits.
Fashion Advisor, Saks New York
Company: CHANEL
Location: New York City, NY
Posted Apr 12, 2024
CHANEL is seeking a Fashion Advisor with a passion for client service and fashion expertise. The role involves leading the development of new customers, optimizing client experience, building relationships, and demonstrating a can-do attitude. The company values diversity, inclusion, and professional growth. The position offers a competitive hourly rate, comprehensive benefits, and flexible work options.
Senior Strategic Relationship Manager
Company: Pontera
Location: New York City, NY
Posted Apr 12, 2024
Pontera is a fintech company that helps people retire better by providing a software platform for retirement savers to manage their accounts with the help of financial advisors. The company is seeking a Senior Strategic Relationship Manager to own key relationships with Enterprise partners.
Managing Principal - Life Insurance and Annuities
Company: Capco
Location: New York City, NY
Posted Apr 13, 2024
Capco's US Insurance Practice is seeking a Managing Principal with extensive experience in Life, Annuities, Retirement, and Group Benefits. The role involves solving strategic operational challenges, driving new sales opportunities, and leading complex initiatives. The ideal candidate will have 15+ years of insurance experience, 5+ years of management consulting experience, and a deep understanding of insurance business operations. They will also need strong communication skills, relationship management abilities, and experience delivering large-scale program initiatives. Capco offers a competitive benefits package and a dynamic, entrepreneurial culture.
Senior Creative Strategist, StoryWorks
Company: BBC
Location: New York City, NY
Posted Apr 12, 2024
BBC Studios is a British production company and distributor that aims to inspire global audiences with quality content. BBC StoryWorks, a commercial content studio, creates engaging content campaigns for commercial partners, aligning with BBC's trusted editorial voice. The Senior Creative Strategist position at BBC StoryWorks Americas involves crafting multiplatform content programs, collaborating with global teams, and driving impactful partnerships. The ideal candidate should have a robust editorial background, expertise in digital storytelling, and proficiency in digital advertising and RFP processes.
Sr. Communications Manager
Company: Fora Travel
Location: New York City, NY
Posted Apr 12, 2024
Fora, a next-generation travel platform founded in 2021, is seeking a Senior Communications Manager. The role involves crafting and executing a comprehensive communications strategy, fostering media relations, and managing advisor communications. The ideal candidate should have 6-8 years of experience in communications, a strong network in media, entertainment, and travel sectors, and excellent storytelling skills. The position offers a competitive salary, equity, and comprehensive benefits in New York City.
Customer Success Manager
Company: Integral Ad Science
Location: New York City, NY
Posted Apr 12, 2024
Integral Ad Science is seeking a Customer Success Manager with 3+ years of experience in sales, account management, or customer success in the ad tech/mar tech/digital media/marketing/advertising space. The role involves managing client relationships, expanding customer relationships, identifying opportunities for increased adoption of IAS products, and driving customer success and satisfaction. The ideal candidate should have a proven track record of meeting or exceeding performance and retention goals, and be comfortable with data-driven storytelling. The position requires excellent communication skills, experience with Salesforce.com, MS PowerPoint, Excel, and preferably next-generation Customer Success tools. IAS is committed to diversity and inclusiveness, and offers a competitive salary range of $69,300 - $118,800.
Enterprise Customer Success Manager
Company: Glean
Location: New York City, NY
Posted Apr 12, 2024
<div> <div> <p><strong>About Glean<strong><p> <div> <p>Were on a mission to make knowledge work faster and more humane We believe that AI will fundamentally transform how people work In the future everyone will work in tandem with expert AI assistants who find knowledge create and synthesize information and execute work These assistants will free people up to focus on the higherlevel creative aspects of their work<p> <p>Were building a system of intelligence for every company in the world On the surface you can think of it as Google + ChatGPT for the enterprise Under the hood our platform is the connective tissue between AI and knowledge It brings all of a companys knowledge together understands it at a deep level provides industryleading search relevance over it and connects it to generative AI agents and applications<br ><p><p>Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI Were a diverse team of curious and creative people who want to help each other get big things doneso we can help other teams do the same <p> <p>Were backed by some of the Valleys leading venture capitalistsincluding Sequoia Kleiner Perkins Lightspeed and General Catalystand have assembled a worldclass team with senior leadership experience at Google Slack Facebook Dropbox Rubrik Uber Intercom Pinterest Palantir and others<p><div> <p> <p> <div> <div> <p><strong>What you will do and achieve<strong><p> <p><br ><p><p>Relationship Management<p> <ul><li>Serve as the primary point of contact and trusted advisor for a select book of customers at Glean build solid relationships and understand their business issues to be solved by Glean<li> <li>Conduct regular checkins with customer stakeholders to address questions or issues and understand their strategic objectives<li> <li>Act as the voice of the customer to our internal stakeholders including flagging and managing risks advocating for their needs and ensuring alignment on objectives<li> <ul><p><br ><p><p>Onboarding and Adoption<p> <ul><li>Lead the onboarding process for new Enterprise customers ensure a smooth handoff from Sales and fast time to first value<li> <li>Leverage templates to create a consistent customer journey iterate on templates as you learn from each customer experience helping the entire team mature<li> <li>Represent customer questions and feedback during this phase to our internal partners<li> <li>Provide training and cover all adoption levers with all customers coaching each customer on how to leverage Gleans suite of products best<li> <ul><p><br ><p><p>Account Growth and Expansion<p> <ul><li>Comfortably do discovery into your customers needs uncovering upsell opportunities within your account book and flagging when there is risk<li> <li>Develop account expansion strategies in partnership with Sales peers to drive revenue growth and customer lifetime value<li> <li>Represent customer feedback to RampD teams advocate for feature requests as needed<li> <ul><p><br ><p><p>Performance Tracking<p> <ul><li>Own and report on your key performance indicators such as Retention Healthscore Active Users Multithreading EBRs and more<li> <li>Track progress against customers goals and objectives ensure that were matching all adoption levers to their priorities and report progress to Glean internal stakeholders<li> <li>Identify trends patterns and areas for improvement based on your customer feedback<li> <ul><p><br ><p><p><strong>Minimum REQUIRED Knowledge Skills and Abilities<strong><p> <ul><li>3 7 years in a similar role within an international B2B SaaS company<li> <li>Proven experience in Enterprise Customer Success including track record of attaining targets<li> <li>Proficiency with tooling such as CRM software Slack Zendesk Metabase Glean<li> <li>Excellent communication skills both written and verbal with the ability to effectively interact with customers and internal stakeholders<li> <li>Familiarity with Value Selling and ability to do deep discovery with customers <li> <li>Demonstrated project management experience including planning execution and stakeholder management<li> <li>Detailoriented mindset with a focus on continuous improvement and operational excellence<li> <li>Live into our company values Make it Better Make it Together Make it Customer Driven<li> <li>Ability to travel periodically and be in the office regularly<li> <ul><div> <div> <div> <p><strong datastringifytype=bold>Benefits<strong><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Competitive compensation<li> <li datastringifyindent=0 datastringifyborder=0>Medical Vision and Dental coverage<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work environment and timeoff policy<li> <li datastringifyindent=0 datastringifyborder=0>401k<li> <li datastringifyindent=0 datastringifyborder=0>Company events<li> <li datastringifyindent=0 datastringifyborder=0>A home office improvement stipend when you first join<li> <li datastringifyindent=0 datastringifyborder=0>Annual education stipend<li> <li datastringifyindent=0 datastringifyborder=0>Wellness stipend<li> <li datastringifyindent=0 datastringifyborder=0>Healthy lunches and dinners provided daily<li> <ul><p><span>The standard OTE range for this position is $110000 $170000 annually <span><em><span>Compensation offered will be determined by factors such as location level jobrelated knowledge skills and experience Certain roles may be eligible for variable compensation equity and benefits<span><em><p> <p>We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization Were committed to an inclusive and diverse company We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race<p> <div>
Strategic Relationship Manager
Company: Pontera
Location: New York City, NY
Posted Apr 12, 2024
Pontera, a fintech company focused on improving retirement planning, is seeking a Strategic Relationship Manager. The ideal candidate will own relationships with mid-market partners, drive revenue and adoption, and collaborate with internal teams. The role offers a competitive salary, impact at a fast-growing startup, and comprehensive benefits.
Industry Principal- Life Sciences & Pharma
Company: Celonis
Location: New York City, NY
Posted Apr 12, 2024
Celonis, a global leader in Process Mining technology, is seeking an Industry Principal for the Life Sciences & Pharmaceuticals industry. The role involves engaging with C-level executives, aligning Celonis capabilities with customers' strategic goals, and driving value creation. The ideal candidate should have advanced knowledge of Celonis value selling methodology, product expertise, value realization, project management, executive stakeholder management, domain expertise, and industry expertise. Celonis offers a competitive compensation package, growth opportunities, well-being support, and a diverse, global team culture.