Trusted Advisor Jobs in USA
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Senior Technical Project Manager
Company: UrbanFootprint
Location: USA
Posted Apr 30, 2024
UrbanFootprint is a company that provides geospatial insights and data analytics to help organizations make informed decisions. They are hiring a Senior Technical Project Manager to support key customers and drive product adoption.
Strategic Sourcing Leader (Go-To-Market)
Company: Dropbox
Location: USA
Posted May 01, 2024
The Dropbox Strategic Sourcing team is seeking an experienced Sourcing professional to establish trusted business partner relationships across the Go-To-Market (GTM) vertical. The role involves early participation in the full lifecycle of strategic sourcing and procurement, including category planning, sourcing strategies, RFP execution, supplier evaluation and selection, contract negotiations, and continuous improvements. The successful candidate will play a critical role in aligning sourcing tactics with GTM's mission to increase customer usage of Dropbox beyond storage and deliver profitable revenue growth. The role demands a creative mind, proactive approach, and innovative problem-solving skills. Responsibilities include embracing procurement technology, building relationships with business partners, operationalizing GTM strategy, negotiating best-in-class deals, defining and communicating sourcing strategy, driving top savings initiatives, and providing updates to stakeholders. Requirements include a minimum of 10 years of experience in indirect sourcing, procurement, category management, or a related field, proven track record in marketing supplier management, strong analytical and problem-solving skills, leadership and stakeholder management skills, excellent communication and organizational skills, and financial acumen.
Senior Data Scientist
Company: Webflow
Location: USA
Posted May 01, 2024
Webflow, a leading visual development platform, is seeking a Senior Data Scientist to join their team in San Francisco or remotely in the US. The role involves partnering with product stakeholders to identify business questions, develop KPIs, and improve user experience. The ideal candidate will have 4+ years of experience in data science, expertise in applied statistics, and proficiency in SQL and Python/R. Webflow offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.
Customer Success Advisor
Company: Small Improvements
Location: USA
Posted May 01, 2024
Small Improvements, a Berlin-based company with a passionate and friendly team, is hiring a Customer Success Advisor. The role involves providing consultation calls, onboarding new customers, and proactively engaging with existing ones for renewals and upsells. The ideal candidate has 2-3 years of experience in sales, account management, or customer success, strong communication skills, and the ability to work in a fast-paced environment. The company values autonomy, collaboration, continuous learning, and feedback, offering a competitive salary, comprehensive benefits, and a hybrid working environment. The role is not suitable for those focused on hard selling or uncomfortable with uncertainty.
Business Development Manager
Company: Webflow
Location: USA
Posted May 01, 2024
Webflow, a leading visual development platform, is seeking a Business Development Manager to build a curated App ecosystem and foster strategic partnerships. The role involves partnering with teams to identify and assess opportunities, collaborating with the Product team, developing and executing the App Marketplace strategy, managing the deal process, promoting partner built use cases, negotiating contracts, tracking partnerships, and analyzing their impact. The ideal candidate has 4-6 years of experience in business development, product management, and technical product integrations, with excellent communication and negotiation skills. Webflow offers competitive compensation, comprehensive benefits, and a supportive, inclusive culture.
Account Executive, Mid Market, Levelset
Company: Procore Technologies
Location: USA
Posted Apr 30, 2024
Levelset, a Procore Company, is seeking an Account Executive, Mid Market to join their Sales Team. The role involves selling Levelset's lien rights management tool to small and medium-sized businesses in the construction industry. Key responsibilities include new account acquisition, cold-calling, prospecting, conducting product demonstrations, and closing deals. The ideal candidate should have a BA/BS, 3+ years of software sales experience, and proficiency in Salesforce.com. Procore offers competitive compensation, including base pay range $31 - $43 plus commission, and a range of benefits and perks.
New Business Senior Account Executive
Company: Twilio
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> <em> Because you belong at Twilio <em> <strong> <p> <h1> <strong> See yourself at Twilio <strong> <h1> <p> Join the team as our next New Business Senior Account Executive <p> <h1> <strong> Who we are amp why were hiring <strong> <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <h3> <h3> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h1> <strong> About the job <strong> <h1> <p> As a New Business Senior Account Executive you will be responsible for prospecting solution selling and closing new business opportunities across our Messaging Voice Email and Account Security products In this role you will be directly responsible for landing and expanding our messaging business with some of the largest and fastest growing enterprise companies spanning industries such as travel financial services insurance banking logistics retail and ecommerce New Business Senior Account Executives are experts in the CPaaS ecosystem and Twilios product offerings This role is highly cross functional with deep integration with product management field marketing and solutions engineering teams <p> <h1> <strong> Responsibilities <strong> <h1> <p> In this role you will <p> <ul> <li> <p> Be responsible for new customer acquisition while being assigned a quota for iACV incremental Account Contract Value <p> <li> <ul> <ul> <li> <p> Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilios industry leading messaging voice email and account security solutions <p> <li> <li> <p> Ability to multithread Enterprise accounts and comfortable building trusted relationships at all levels of buyers and influencers from the DeveloperProduct Manager to the CSuite <p> <li> <li> <p> Work with customers across assigned verticals to understand their business and technical requirements and match them to the capabilities of Twilios communications API platform designing a solution for their specific use cases <p> <li> <li> <p> Work with teams in Finance Legal Pricing Product and Operations to design mutually beneficial contracts to address customer requirements while balancing the needs of our business <p> <li> <li> <p> Be passionate about what you do think outside the box and use worldclass interpersonal and communication skills to present complex contractual technical and financial details to prospects in a way that builds confidence and comfort in the proposed solution <p> <li> <li> <p> Balance competing priorities and manage multiple projects and deals at the same time <p> <li> <li> <p> Partner cross functionally with sales services product marketing and ISV team to develop long range territory strategies and sales plans <p> <li> <li> <p> Act as the voice of the customer to Twilios product and carrier relations teams <p> <li> <li> <p> Establish yourself as a subject matter expert in the CPaaS industry staying up to date on key industry initiatives and new capabilities sharing your knowledge with your customers and the wider Twilio gotomarket organization <p> <li> <li> <p> Establish yourself as a subject matter expert in the vertical industries you are focused on This would include understanding industry regulatory requirements macroeconomic trends competitive environment digital initiative trends and ecosystem solution partners <p> <li> <li> <p> Ability to crisply articulate the power of CPaaS and how it is benefitting other vertical industry clients <p> <li> <li> <p> Generate and maintain an accurate pipeline and forecast utilizing our CRM Salesforce <p> <li> <ul> <h1> <strong> Qualifications <strong> <h1> <h3> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <p> Demonstrated track record of selling and closing in the cloud communications platform market Specific requirements <p> <ul> <li> <p> Possess a total of 12 years of full cycle sales experience with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers <p> <li> <li> <p> Directly selling technical SaaS or CPaaS <p> <li> <li> <p> Experience outbound prospecting into install base greenfield prospecting into new accounts and executing strong QBR strategy for territory penetration <p> <li> <li> <p> Technical solutions selling experience working with real customers listening to them and solving problems <p> <li> <li> <p> Comfortable working with both line of business and highly technical leaders while influencing their understanding and building supportive partnerships across the organization <p> <li> <li> <p> Analytical account development strategy based on using data to find opportunities and prove value <p> <li> <li> <p> Demonstrated track record of managing business forecasts and financial models <p> <li> <li> <p> Entrepreneurial mindset with appetite to define process and build programs <p> <li> <li> <p> Record of delivering market driven results especially to scale and enterprise customers <p> <li> <li> <p> Excellent verbal and written communication skills English <p> <li> <li> <p> Bachelors Degree or equivalent years of experience <p> <li> <ul> <h3> <h3> <p> <strong> Desired <strong> <p> <ul> <li> <p> Deep experience working in CPAAS or global communications platforms <p> <li> <li> <p> Domain expertise from a highly quantitative industry such as Retail eCommerce DevOps Fintech Insurance advertising optimization banking or security or Software SaaS CPaas or PaaS selling experience <p> <li> <ul> <h3> <h3> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the USA <p> <h3> <h3> <p> <strong> Travel <strong> <p> <h3> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 3040 travel is anticipated to help you connect inperson in a meaningful way <p> <h1> <strong> What We Offer <strong> <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> <strong> Twilio thinks big Do you <strong> <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgimpact2021report rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $120600 $15075000 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $134000 $167500 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Customer Success Manager
Company: Sword Health
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> Sword Health is on a mission to free two billion people from pain as the worlds first and only endtoend platform to predict prevent and treat pain <p> <p> <p> <p> Delivering a 62 reduction in pain and a 60 reduction in surgery intent at Sword we are using technology to save millions for our 2500+ enterprise clients across three continents Today we hold the majority of industry patents win 70 of competitive evaluations and have raised more than $300 million from top venture firms like Founders Fund General Catalyst and Khosla Ventures <p> <p> <p> <p> Recognized as a Forbes Best Startup Employer in 2023 this award highlights our focus on being a destination for the best and brightest talent Not only have we experienced unprecedented growth since our market debut in 2020 but weve also created a remarkable mission and valuedriven environment that is loved by our growing team With a recent valuation of $2 billion we are in a phase of hyper growth and expansion and were looking for individuals with passion commitment and energy to help us scale our impact <p> <p> <p> <p> Joining Sword Health means committing to a set of core values chief amongst them to do it for the patients every day and to always deliver more than expected on behalf of our members and clients <p> <p> <p> <p> This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ and growing talented colleagues spanning two continents Your charge To help us build a painfree world powered by technology enhanced by people accessible to all <p> <p> <p> <p> <strong> WHO WE ARE <strong> <p> <p> <p> <p> Each year 2 billion people across the world are limited by physical pain By helping people live without pain they are free to do the things they love most with the people they loveand never miss a moment This is what we do We create and design new technologies to solve one of the biggest problems in healthcare taking care of our Physical Health SWORD Health SWORD is the worlds fastest growing digital musculoskeletal MSK care provider on a bold mission to free two billion people from acute chronic and postsurgical physical pain Our customers include some of the most progressive Fortune 100 and 500 companies as well as over 160+ other established businesses across the world <p> <p> <p> <p> The SWORD program allows members to complete a personalized physical therapy program from the comfort of home with continued support and supervision from one of our talented SWORD specialists SWORDs personalized care is more effective than traditional standards of care and has proven to deliver bestinclass clinical results Since breaking into the market less than two years ago SWORD has worked with insurers health systems and employers in the US Canada Europe and Australia to make high quality musculoskeletal care accessible to everyone <p> <p> <p> <p> This is an opportunity to join SWORD during a time of hyper growth and expansion After our recent $2bn valuation were excited to continue accelerating our impact by scaling with high caliber people with passion commitment and energy to create and deliver technologies services and products that drive human progress forward <p> <p> <p> <p> We welcome you to join our mission to make a difference on a grand scale and play a pivotal role with a global team at SWORD working alongside great people pioneering novel products and cutting edge technologies <p> <p> <p> <p> SWORD Health is looking for an entrepreneurial individual to join our fastpaced and dynamic Customer Success team You will work directly with customers and internal teams to onboard manage and grow SWORDs expanding portfolio of employer and health plan customers We are seeking Customer Success leaders who are comfortable managing a range of accounts who love building relationships with customers and who are laser focused on delivering results The ideal fit will be an organized detailoriented resourceful and naturally collaborative individual with a passion for delivering better health care to those who need it most <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Manage the endtoend client lifecycle for a growing list of enterprise customers drive onboarding employee engagement and the demonstration of value <p> <li> <li> <p> Build trusted amp strategic relationships with our customers understand their needs objectives and drive SWORDs clinical and economic outcomes to exceed them <p> <li> <li> <p> Own a strategic area of SWORDs Customer Success practice defining our strategy and constantly iterating the teams playbooks <p> <li> <li> <p> Monitor performance and deliver quantifiable amp qualitative insights to customers prove SWORDs impact via reporting regular meetings and quarterly business reviews <p> <li> <li> <p> Develop client account plans estimate total opportunity define key goalsmilestones and recommend investments needed to succeed <p> <li> <li> <p> Advocate for the needs of our customers internally work with internal teams to solve pain points and deliver high customer satisfaction scores <p> <li> <ul> <p> <p> <p> <strong> What you need to have <strong> <p> <ul> <li> <p> Passionate about bringing worldclass healthcare to those who need it <p> <li> <li> <p> 2+ years of experience in enterpriselevel customer success account management roles ideally in the digital health or benefits space with implementation experience <p> <li> <li> <p> Experience building relationships with team members customer stakeholders clevel executives and third party organizations <p> <li> <li> <p> Strong process orientation with an ability to identify needs and execute projects that improve our Customer Success practice and relationships with partners <p> <li> <li> <p> Strong growth mindset and ability to influence via analytical and storytelling skills <p> <li> <li> <p> Strong project management skills ability to manage multiple customers and projects simultaneously keeping stakeholders aligned on key deliverables and timing <p> <li> <li> <p> Comfortable with small teams and adapting to ambiguous startup environments <p> <li> <li> <p> No ego highly collaborative goaloriented and confident comfortable working in ambiguity and generally being adaptable <p> <li> <ul> <p> <p> <p> <p> <p> <strong> US Sword Benefits amp Perks <strong> <em> Eligibility Fulltime employees regularly working 25+ hours per week <em> <p> <p> Comprehensive health dental and vision insurance <p> <p> Equity Shares <p> <p> Discretionary PTO Plan <p> <p> Parental leave <p> <p> 401k <p> <p> Flexible working hours <p> <p> Remotefirst Company <p> <p> Internet Stipend for remote working <p> <p> Paid Company Holidays <p> <p> Free Digital Therapist for you and your family <p> <p> <em> Eligibility Fulltime employees regularly working 25+ hours per week <em> <p> <p> <p> <p> <strong> Portugal Sword Benefits <strong> <p> <p> Health dental and vision Insurance <p> <p> Meal Allowance <p> <p> Equity Shares <p> <p> <p> <p> <strong> Portugal Sword Perks <strong> <p> <p> Remote Work Allowance <p> <p> Flexible working hours <p> <p> Work from home <p> <p> Unlimited Vacation <p> <p> Snacks and Beverages <p> <p> English Class <p> <p> Unlimited access to Coursera Learning Platform <p> <p> <p> <p> <p> <p> US Applicants Only Applicants must have a legal right to work in the United States and immigration or work visa sponsorship will not be provided <p> <p> <p> <p> SWORD Health which includes SWORD Health Inc and Sword Health Professionals consisting of Sword Health Care Providers PA SWORD Health Care Providers of NJ PC SWORD Health Care Physical Therapy Providers of CA PC complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age Ancestry Color Citizenship Gender Gender expression Gender identity Gender information Marital status Medical condition National origin Physical or mental disability Pregnancy Race Religion Caste Sexual orientation and Veteran status <p> <p> <p><p>
Content Specialist - Computer Science & Digital Literacy
Company: Renaissance
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> At Nearpod we believe teaching is the most important job in the world Every day we reach students through our learning platforms on Nearpodcom and Flocabularycom We have diverse backgrounds but a shared goal of putting teachers and students first in everything that we do We have won numerous awards including EdTech Digests 2018 Company of the Year Recently we were acquired by Renaissance to support the shared mission of accelerating learning for all Were looking for people with a lot of hustle a lot of empathy and a desire to do something meaningful Weve adopted a remotefirst culture and our diverse team is based across the US <p> <p> <p> <h2> Job Description <h2> <p> Do you have a deep understanding of K12 computer science technology applications and digital citizenshipliteracy instruction Do you enjoy diving into standards and developing learning experiences for students to move through gradelevel content Nearpod is looking for a computer science and digital fluency specialist to use their subject matter expertise to support content development for lessons on technology applications and digital proficiency as part of our 21st Century Readiness Program Content areas will include impacts of computing networks and systems design computer fundamentals digital literacy and practical technology concepts This role is essential to ensuring we are crafting content that aligns to market trends and to the needs of teachers students schools and districts <p> <p> <strong> Our Ideal Candidate <strong> <p> <ul> <li> <p> Passionate about computer science technology applications and digital citizenshipliteracy education with instructional experience in US classrooms <p> <li> <li> <p> Has a strong understanding of pedagogy and instructional design <p> <li> <li> <p> Has experience aligning or developing content for 21st century learning standards such as New York State K12 Computer Science and Digital Fluency Standards Texas Technology Applications TEKS or ISTE Standards for Students <p> <li> <li> <p> Demonstrates a deep understanding of national and state standards and of initiatives and trends related to 21st century learning computer science and digital literacy <p> <li> <li> <p> Approaches education through an equity lens and through culturallyresponsive teaching practices <p> <li> <li> <p> Takes a creative approach to curriculum and content development crafting engaging effective and inclusive content for all learners <p> <li> <li> <p> Thorough and values highquality work <p> <li> <li> <p> Trusted for followthrough efficiency and adherence to timelines <p> <li> <li> <p> Enjoys working on multiple projects and collaborating with a team committed to inspiring K12 learners and educators <p> <li> <ul> <p> We are seeking a hardworking selfmotivated candidate to perform the following functions <p> <ul> <li> <p> Support the optimization and development of computer science and digital literacy content on technology applications including defining the organization of content and the approach and scope for individual resources lessons and activities <p> <li> <li> <p> Develop exemplar content to meet the direction and vision of the project <p> <li> <li> <p> Create and optimize engaging readytouse lessons and activities evaluating and revising existing content where needed to meet the vision of the project <p> <li> <li> <p> Analyze and interpret computer science and digital fluency standards to effectively and accurately provide detailed lesson outlines <p> <li> <li> <p> Review lessons and activities and coach writers to help improve instructional design learning experience and subject matter knowledge and skill <p> <li> <li> <p> Provide guidance and support to other content teamsprojects in the development of computer science and digital literacy resources or understanding of those initiatives and standards <p> <li> <li> <p> Deliver projects on time and within scope <p> <li> <ul> <p> Ability to work part time about 2025 hours per week <p> <p> <p> <h2> Qualifications <h2> <p> <strong> Required Skills and Experience <strong> <p> <ul> <li> <p> Previous experience as a computer science and digital literacy subject matter expert andor curriculum designer <p> <li> <li> <p> Previous experience with creating standardsaligned curriculum resources at scale preferably at a district level or for an ed tech company focused on one or more components of computer science and digital fluency <p> <li> <li> <p> Empathy and effective communication and collaboration skills <p> <li> <li> <p> A love of learning and a growth mindset <p> <li> <li> <p> Adaptable to fastchanging initiatives <p> <li> <li> <p> Strong organizational and analytical skills <p> <li> <li> <p> Proficient in Google Suite specifically Sheets and Slides <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> <strong> Salary Range $30hr <strong> <p> <p> LIRemote <p> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>
Director, Engineering - AI
Company: Sprout Social
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Social is looking to hire a Director Engineering Artificial Intelligence to join our engineering team This leader will report to the Vice President Engineering The key focus of this role is to help build and execute our platformwide AI strategy As a member of Sprouts Engineering leadership team this leader will also facilitate strong collaboration across the engineering product management and product design organizations <p> <p> <p> <p> <strong> Why join Sprouts Engineering team <strong> <p> <p> Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in todays digitalfirst world Processing over one billion social messages daily our platform serves up essential insights and actionable information to over 30000 brands informing strategic decisions that drive business growth and innovation and fostering deeper authentic connections to their end customers Our full suite of social media management solutions includes comprehensive publishing and engagement functionality customer care solutions influencer marketing connected workflows and business intelligence <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcominsightsinvestinginai rel=noopener noreferrer nofollow target=blank> Were actively working to intuitively weave AI <a> throughout our products enabling organizations to work smarter unleash their creativity and maximize the business impact of social mediathats where you come in <p> <p> With collaborative crossfunctional teams that span mobile frontend backend QA and site reliability engineeringour team is a place to sharpen your craft and solve hard problems with the smartest people in the industry Youll get to work at a techgiant scale steering our engineering teams to make an impact on our company and our customers As a leader of a dynamic crossfunctional team of engineers data scientists product managers you will not only drive the architecture design and roadmap of your team but also inform how our products and services interconnect Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver worldclass products <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> As a Director you will be a key member of the AI leadership team and be responsible for building highfunctioning wellmotivated teams of data scientists and engineers and steering them to iteratively deliver quality results <p> <li> <li> <p> Youll lead the engineering team building foundational AIML products that will be used across our entire product suite and customer base <p> <li> <li> <p> You will partner closely with the VP Engineering and your leaders to chart the strategic growth of the current team defining and building new teams and helping to steer architecture and product direction <p> <li> <li> <p> Relying on your experience in building and maintaining highly scalable reliable distributed AI products and leading data science teams youll lead teams to iteratively deliver quality software <p> <li> <li> <p> You will guide the team through complicated product and technical roadmaps and partner with product management and design to align on the strategy for your teams and support its execution <p> <li> <li> <p> Youll grow your team of data scientists and engineers by example with effective feedback coaching and career development <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a collaborative pragmatic highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning If you confidently lead teams to solve hard problems push them to learn from and teach each other and work across functions and teams to get your teams to deliver wed love to talk with you <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 7+ years of experience developing and supporting AI products in a production environment <p> <li> <li> <p> 5+ years of experience managing and leading data science teams <p> <li> <li> <p> Technical expertise in modern AI technologies and designing implementing and maintaining AI models and platforms <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Demonstrated experience developing and scaling highperformance teams through hiring and coaching of engineering leaders data scientists and ML engineers <p> <li> <li> <p> Experience aligning a teams focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse global customer base <p> <li> <li> <p> Track record of influencing and aligning stakeholders across different points of view or functions to drive successful outcomes <p> <li> <li> <p> Experience developing enterprise level distributed applications using Python Java distributed queuing systems etc <p> <li> <li> <p> Experience developing systems to deploy manage and serve machine learning models at scale <p> <li> <li> <p> Experience with generative AI including open source and third party solutions eg OpenAI <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Experiencing Sprouts indepth onboarding covering everything from our company mission and values hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers <p> <li> <li> <p> Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps <p> <li> <li> <p> Meeting your team in 11s to understand whats working whats not and gathering learnings to implement into your role <p> <li> <li> <p> Diving into our products to learn about what makes our software unique and why customers love our products <p> <li> <li> <p> Beginning to understand the capabilities and limitations of our AI team solutions and ML platform <p> <li> <li> <p> Establishing relationships with other engineering product and design leaders and identify areas of opportunity <p> <li> <li> <p> Deploy code to production in order to understand the data science environment build tools and deployment mechanisms <p> <li> <li> <p> Learn Sprouts management practices and tools <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Participate in architectural discussions and decisions asking the right questions to guide your team to successful outcomes <p> <li> <li> <p> Assuming management of the AI teams engineering leaders Meet with them regularly and provide them with direct constructive feedback on their work as well as formulating career growth plans <p> <li> <li> <p> Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for longterm success <p> <li> <li> <p> Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams <p> <li> <li> <p> Helping your team and leaders improve processes and team rituals <p> <li> <li> <p> Build relationships with our infrastructure product and support teams and identify ways your teams can be more proactive and effective <p> <li> <li> <p> Identify opportunities for improvement in the team structure rituals partnership with product and design Implement some low hanging fruits create a plan for the others <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Guide and proactively evaluate your team execution on a major feature launch <p> <li> <li> <p> Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt bugs and product features <p> <li> <li> <p> Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports <p> <li> <li> <p> Partnering with the VP Engineering product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders <p> <li> <li> <p> Measuring initial process improvements and make adjustments where appropriate <p> <li> <li> <p> Sharing best practices across the Engineering organization and help others grow from your experiences <p> <li> <li> <p> Meeting agreedupon goals and success metrics relating to health of the technology and team productivity <p> <li> <li> <p> Becoming an expert in our approach to AI and to confidently speak to everchanging trends new product features and platform enhancements to internal and external stakeholders <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Continue to develop your team both personally and professionally and having development plans in place for your team to hold them accountable <p> <li> <li> <p> Helping to hone the engineering processes across your teams teams <p> <li> <li> <p> Obtaining solicited and unsolicited and acting upon peer customer and leadership feedback <p> <li> <li> <p> Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout <p> <li> <li> <p> Surprise us Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we havent even considered yet <p> <li> <ul> <p> Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager <p> <p> <p> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements In the United States we have two geographic pay zones You can confirm the pay zone for your specific location with your recruiter during your interview process For this role our current base pay ranges for new hires in each zone are <p> <ul> <li> <p> Zone 1 $280000 to $300000 USD annually <p> <li> <li> <p> Zone 2 $260000 to $285000 USD annually <p> <li> <ul> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p><p>
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