Trusted Advisor Jobs in USA
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NPI Engineer
Company: Flock Safety
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock is looking to add an NPI Engineer to our New Product amp Sustaining team As we progress into being a multiproduct company it is imperative to properly add to and build up the NPI team to sustain existing products during and soontobereleased designs at all stages of their lifecycle This role would be integral in supporting existing CMs in troubleshooting quarantined devices managing continuous improvement projects to increase yield andor lower costs in production and owning the NPI cycle for qualityoflife design projects that support the vitality of our existing products This is a remote role and will require travel up to 20 <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> BSc degree in Electrical Engineering Mechanical Engineering or related technical discipline <p> <li> <li> <p> At least 23 years of experience in NPI HW ProductionManufacturing or similar functional roles <p> <li> <li> <p> Knowledge and experience with Mobile IoT or imaging devices assembly process and testing <p> <li> <li> <p> Experience with manufacturing process development and improvement in a fastpaced environment <p> <li> <li> <p> Experience in working with subcontractors <p> <li> <li> <p> Broad technical competence across relevant engineering disciplines Electrical Mechanical Software etc <p> <li> <li> <p> A deep understanding of the development cycle as a process and a discipline the ability to drive first principles and maintain focus on goals during constant change learning and new analysis <p> <li> <li> <p> Familiarity with production processes including injection molding PCBA fabrication cable overmolding <p> <li> <li> <p> Effective communication skills verbal written and presentation <p> <li> <li> <p> Excellent teamwork skills with proven ability to work with a crossfunctional team and drive for timely project success <p> <li> <ul> <p> Nice to have <p> <ul> <li> <p> Can read schematic diagrams and PCB documentation <p> <li> <li> <p> Has developed and implemented test solutions for new products including software and hardware <p> <li> <li> <p> Experience with DFM Design for Manufacturing process for PCB and electronic components production <p> <li> <li> <p> Knowledge and experience in using CAD SolidWorks to design aids andor fixtures for manufacturing or testing <p> <li> <li> <p> Knowledge and experience in using Altium for test fixture circuit design <p> <li> <li> <p> Knowledge and experience in optics and image test and analysis <p> <li> <li> <p> Proven track record bringing products from a prototyping and conception phase all the way through mass production <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a NPI Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become Familiar with Flocks products <p> <li> <li> <p> Become familiar with Flocks current production Manufacturing workstreams and challenges <p> <li> <li> <p> Integrate into current and new Contract Manufacturer engagement <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Able to independently own specific tasks <p> <li> <li> <p> Support prioritized ongoing activities <p> <li> <li> <p> Contribute to future productization plans <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Become the primary owner of various workflows and even a specific product in the NPI phase <p> <li> <li> <p> Drive process improvements that increase production yield and reduce manufacturing costs <p> <li> <li> <p> Drive improvements to our vendor management and communication processes <p> <li> <li> <p> Contribute to crossfunctional decisionmaking regarding at least one projects manufacturing process and technical requirements <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> <u> Our First Chat <u> During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> <u> The Hiring Manager Interview <u> You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> <u> The Technical Assessment <u> Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> <u> The Panel <u> Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> <u> The Executive Review <u> A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $85000$97000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Principal Product Marketing Manager
Company: Mural
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h3> ABOUT THE TEAM <h3> <p> Teams dont need a better place to work They need a better way to work For forwardthinking companies the Mural whiteboard system is that way When you make it a mural instead of a meeting youll level up your teams collaboration skills with an intuitive space built for teams to do their best work together <p> <p> As the only complete system that offers both a place to collaborate and the guidance to hone your teams collaboration skills Mural is a frictionless way for teams to learn by doing Our builtin methods are designed to teach and strengthen habits so teams collaborate confidently and boost results <p> <p> Mural is trusted by 95 of the Fortune 100 including innovative teams at IBM Intuit Microsoft GitLab Steelcase Thoughtworks and Atlassian With Mural youll see faster progress better ideas happier teams and more consistently excellent results <p> <p> The Product Marketing and Lifecycle Marketing team is focused in close partnership with Product on setting up our products and features for success by bringing our customer voice marketing through effective positioning and messaging to drive adoption creating compelling narratives that resonate with our audiences and generating virality within an organization <p> <h3> YOUR MISSION <h3> <p> As a Principal Product Marketing Manager you will drive the product marketing efforts with responsibility for product positioning and messaging research launch strategy product expertise and thought leadership for our Mural products across Enterprise ensuring we are set up for success as a leader in the segment The right candidate brings demonstrated experience in gotomarket planning and execution with exceptional project management and organizational skills attention to detail and the ability to work on tight deadlines while sometimes dealing with ambiguity Not only bringing executional prowess but also blending a strategic lens and proactively problem solving for both the segment and the wider product marketing organization <p> <h3> WHAT YOULL DO <h3> <ul> <li> <p> Polished communication skills that include speaking writing presenting and negotiating across both business and creative audiences <p> <li> <li> <p> Drive GoToMarket strategy for new products and releases including but not limited to naming pricing and channel distribution <p> <li> <li> <p> Develop compelling positioning messaging and primary whybuys for Mural that differentiates us in the market and resonates compared to our competitors <p> <li> <ul> <h3> WHAT YOULL BRING <h3> <ul> <li> <p> 8+ years of professional marketing experience with ideally 5+ year as a Product Marketing Manager ideally in SaaSEnterprise software marketing <p> <li> <li> <p> Proven ability to collaborate effectively with crossfunctional teams and influence stakeholders at all levels <p> <li> <li> <p> Experience building executing and scaling crossfunctional marketing programs <p> <li> <li> <p> You will need to be able to prioritize effectively in a fastmoving environment and communicate clearly and persuasively <p> <li> <li> <p> Experience owning and driving largescale crossfunctional programs <p> <li> <li> <p> Strong strategic thinking and analytical skills with the ability to translate market insights into actionable marketing strategies <p> <li> <li> <p> Conduct competitive industry research and any relevant user studies to drive decisionmaking <p> <li> <li> <p> Develop and launch pricing and packaging changes across the segment <p> <li> <li> <p> Lead the development of enablement material to ensure that stakeholders such as customer support and sales are supported to engage in conversations with enterprise customers <p> <li> <li> <p> Partner cross functionally to drive innovative marketing programs that are demonstrably impactful to the business drive sales value props and develop the visual collaboration space <p> <li> <li> <p> Work with product managers to determine customer need relevant features and roadmap <p> <li> <li> <p> This person is able to drive focus and excellence within the programs they own with their colleagues in marketing and product management and with colleagues across the organization including Sales Customer Success RampD and Operations <p> <li> <ul> <p> For roles based in New York City California Colorado and Washington the base salary for this role ranges from $155700 $194600 + equity + benefits Compensation offered will be determined by factors such as location level jobrelated knowledge skills and experience Certain roles may be eligible for variable compensation <p><p>
Senior Government Affairs Manager
Company: Flock Safety
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock Safety is looking for an experienced Government Affairs Manager to join our External Affairs team This role will be based in <strong> <strong> the Southeast <strong> <strong> and require regular travel You will be responsible for policy engagement and strategy development within your region including direct interactions with government officials managing outside consultants developing partnerships with thirdparty stakeholders and building coalitions to help fully realize our public policy priorities You will have the opportunity to help shape the future of public safety working with a variety of external and internal crossfunctional partners The ideal candidate will have an established political and public affairs network in the Southeast United States with experience working in emerging technology transportation privacy or public safety <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors degree from an accredited institution required <p> <li> <li> <p> 5+ years of experience lobbying elected officials and staff in state government <p> <li> <li> <p> Demonstrated experience creating and implementing advocacy campaigns directly relevant to state government including achieving short and long term milestones related to advancing policy political andor advocacy goals <p> <li> <li> <p> A strong public speaking presence with the ability to represent Flock Safety before public policy audiences <p> <li> <li> <p> You are a natural connector and relationship builder with a track record of working with external and crossfunctional partners to solve complex problem sets <p> <li> <li> <p> Creative problemsolving and multitasking skills in timesensitive settings including experience driving projects supporting mustwin business objectives <p> <li> <li> <p> A highlevel of comfort working in a fastpaced everevolving startup environment you thrive working in ambiguity <p> <li> <li> <p> A shared passion in our mission to eliminate crime <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Government Affairs Manager at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Complete the onboarding process and attend product briefings to familiarize yourself with Flock Safety <p> <li> <li> <p> Meet with cross functional teams to develop and understand company objectives in key markets <p> <li> <li> <p> At the end of 30 days provide a detailed plan for executing state legislative and regulatory objectives and provide a roadmap for accomplishing objectives Continue executing state plans and communicating progress <p> <li> <li> <p> Write a 30day assessment Include high level objectives key inputs progress self assessment about where you need help and what the next 60 days will look like <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> At the end of 60 Days continue tweaking adding to and executing our agreed upon level plans <p> <li> <li> <p> Continue communicating crossfunctionally with internal stakeholders to understand and support customer objectives <p> <li> <li> <p> Be prepared to succinctly describe our public policy engagement goals strategies and risk mitigation options in each state with active advocacy campaigns <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> At the end of 90 Days you are rolling By now you should be able to fully support our public policy engagements with concise and accurate data clear messaging personal advocacy and strategic thinking You should have detailed plans that youve been executing with a coordinated team And we should be on the path to expanding opportunities while mitigating threats to our business <p> <li> <ul> <h2> <strong> What a typical week may look like <strong> <h2> <ul> <li> <p> <strong> 30 meeting with public officials <strong> Supporting the company by engaging directly with elected officials and educating public policy stakeholders on Flock Safetys contributions to enhancing public safety in the United States <p> <li> <li> <p> <strong> 35 managing outside consulting teams <strong> Be the point of contact for external partners in your region managing complex proactive and reactive policy campaigns on behalf of Flock Safety and our customers <p> <li> <li> <p> <strong> 20 representing Flock Safety at external events <strong> You will have a regular presence at local and with thirdparty organizations in your region working with a variety of public affairs partners to help advance our mission <p> <li> <li> <p> <strong> 10 inform the business <strong> Work with internal partners across Sales Product Legal Communications Operations and more to help guide the business in your region ensuring the perspectives of public policy audiences are considered as part of Flock Safetys business strategy inmarket <p> <li> <li> <p> <strong> 5 collateral development <strong> Support collateral development to help educate priority external affairs audiences and effectively tell our story <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Executive Review A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $110000 to $135000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻 WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚 Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠 Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢 Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p> <p> <p><p>
Cyber Security Consultant
Company: Crosslake Technologies LLC
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> this position is remote <p> <p> <p> <p> What we believe <p> <p> In the past two years more than a trillion dollars have been invested in software companies at record prices And in many cases the underlying tech is the greatest enabler to the business strategy But has the approach to govern technology value creation caught up to the magnitude of the risk <p> <p> <p> <p> We believe a better way is possible a more programmatic proactive approach to actively manage technology throughout the investment lifecycle and thats what we do <p> <p> <p> <p> Our role <p> <p> We know that technology can create truly transformative change and its role in business is only growing Crosslake is here to support the changemakers and help them buy build and run better technology <p> <p> <p> <p> What we value <p> <p> You could be a good fit for Crosslake if you see yourself reflected in our guiding values <p> <p> <em> Service <em> We effect change by empowering others <p> <p> <em> Curiosity <em> We believe great advice starts with deep understanding <p> <p> <em> Credibility <em> Our expertise is earned and proven <p> <p> <em> Commitment <em> Its our privilege to serve clients in their critical moments <p> <p> <em> Creativity <em> We are inspired by the constant pursuit of better <p> <p> <p> <p> In this role you will <p> <p> <p> <p> Work with our private equity and portfolio company clients consulting on how to apply an information security vision and strategy in alignment with customer business objectives <p> <p> <p> <p> Work with customers to assess and address information security risks <p> <p> <p> <p> Interact with customers executives EX CIO CTO CEO DPO to understand and implement desired change in the customers organization <p> <p> <p> <p> Assist in leading enterprisewide cybersecurity operations teams processes and responses <p> <p> <p> <p> Assist in managing customer security programs including the achievement andor maintenance of key compliance initiatives such as SOC ISO27001 NIST PCI and SOX <p> <p> <p> <p> Execute and direct the identification containment mitigation and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services <p> <p> <p> <p> Represent Crosslake in industry cybersecurity forums and working groups including sectorspecific cyber threat intelligence communities <p> <p> <p> <p> Work with customers to evaluate implement and secure key systems within their environment <p> <p> <p> <p> Analyze and assess customer systems for security risk exposure and provide businessprioritized remediation recommendations <p> <p> <p> <p> Assist in handling the documentation development implementation and maintenance of processes related to strong security and compliance controls in customer environments <p> <p> <p> <p> Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported <p> <p> <p> <p> Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design <p> <p> <p> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Knowledge of legal and regulatory requirements including the frameworks such as ISO27001 PCI HIPAA SOC SOX and NIST <p> <li> <li> <p> Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization <p> <li> <li> <p> Solid understanding of business management processes including employing information security risk management and cybersecurity technologies <p> <li> <li> <p> Knowledge of application security cloud security encryption techniques identity and access management mobile security network security and virtualization security <p> <li> <ul> <p> <p> <p> <strong> EducationExperience <strong> <p> <ul> <li> <p> 15+ years securing organizations as an inhouse team member or advisor consultant in roles like Chief Information Security Officer Director Manager of Information Security Director Manager of Compliance Principal Security Analyst Principal Security Engineer Security Architect <p> <li> <li> <p> Demonstrated history of being able to successfully implement security controls within an organization <p> <li> <li> <p> Experience in leading within a fastpaced complex organization <p> <li> <li> <p> CISSP or equivalent certification is preferred <p> <li> <ul> <p> <p> <p> <strong> Skills <strong> <p> <ul> <li> <p> Ability to work from home or an office of your choosing and be selfdirected but also effectively collaborate with the team in both a remote and inperson capacity <p> <li> <li> <p> Strong technical acumen and technical horsepower <p> <li> <li> <p> Be willing to learn and take on new areas that may be outside of your initial comfort zone <p> <li> <li> <p> Passion towards making others great and making a highperforming team even better <p> <li> <li> <p> An actionoriented personality you know how to get stuff done <p> <li> <li> <p> Great communicator to peers clients executive leadership and boards <p> <li> <li> <p> Understanding customer objectives and driving results toward those objectives <p> <li> <li> <p> Ability to learn fast and onthejob <p> <li> <li> <p> Responding effectively to rapid change in needs processes and technologies <p> <li> <li> <p> Ability to understand key concepts and communicate clearly and concisely including technical details and processes <p> <li> <li> <p> Ability to collaborate effectively and build relationships at all levels especially with senior leaders <p> <li> <li> <p> Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources <p> <li> <li> <p> Robust analytical data processing and problemsolving skills <p> <li> <li> <p> Proficiency in process formulation and improvement <p> <li> <li> <p> Strong analytical skills including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives <p> <li> <ul> <p> <p> <p> <p><p>
Senior Production Engineer
Company: Synack
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> At Synack we create technology that unleashes the best cybersecurity talent to secure our digital world <p> <p> We protect leading global organizations by reducing companies security risk and increasing their resistance to cyber attack How do we do this By utilizing the worlds best and most trusted team of ethical hackers who test through our powerful and controlled platform to deliver real security without compromise <p> <p> Backed by toptier venture capital firms including Kleiner Perkins Caufield amp Byers Microsoft and Google Ventures Synacks mission is to leverage global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems Discover the possibilities at Synack <p> <p> We are looking for a talented Production Engineer to join our team amp help ensure the seamless operation of our production systems troubleshoot issues effectively and collaborate closely with our development teams <p> <p> Sounds interesting Keep reading <strong> Please note <strong> This is a remote position based in the US We can only hire US citizens for this position due to federal government contract requirements <p> <p> <p> <p> <strong> Heres what youll do <strong> <p> <ul> <li> <p> Keep Our Systems Running Understand how our systems and applications function the limitations and dependencies allowing you to respond to and mitigate outages efficiently Drive best practices and improvements through the RCA process <p> <li> <li> <p> Customer Excellence Investigate and resolve support requests from our SRT Customers and internal Synackers using your debugging and engineering skills Suggest andor implement improvements to the process or the application itself <p> <li> <li> <p> Knowledge Sharing and Learning Always looking for ways to improve yourself and spreading that knowledge with others around you Not afraid to ask questions or write a bit of documentation <p> <li> <li> <p> Advance our Monitoring Bring your DevOps mindset and help improve our monitoring alerting dashboards and metrics to keep us proactive instead of reactive <p> <li> <li> <p> Prioritize Digital Safety Partner with our security team to keep our applications safe patched and security conscious <p> <li> <ul> <p> <strong> Heres what youll need <strong> <p> <ul> <li> <p> 5+ years of working in the Cloud Azure GCP AWS <p> <li> <li> <p> 5+ years of Linux command line experience across distributed systems <p> <li> <li> <p> 5+ years of Networking using TCPIP SSL certificates <p> <li> <li> <p> 2+ years of Programming in languages such as Rails GoLang Python <p> <li> <li> <p> Education A degree in Computer Science Engineering or a related discipline or practical experience <p> <li> <li> <p> Creativity You can think outside the box and inside have an appetite for the details and you see complexity as a challenge <p> <li> <ul> <p> <strong> Bonus if you have experience in <strong> <p> <ul> <li> <p> Kubernetes K8s Docker <p> <li> <li> <p> JavaScript PubSub Databases <p> <li> <li> <p> GitHub Actions <p> <li> <li> <p> Cybersecurity vulnerabilities appnetwork security <p> <li> <ul> <p> <strong> Ready to join us <strong> <p> <p> Synack is committed to embracing diversity Our people are our strength Each addition to our team is an opportunity to grow and diversify our ideas experiences and viewpoints We strive to be inclusive of Race Ethnicity Religion Sex LGBTQ+ Veterans Disabilities and Age Synack welcomes you <p> <p> As a candidate Synack cares about your privacy Please view our candidate privacy policy <a class=fontbold underline fontbold underline fontbold underline href=httpswwwsynackcomcandidateprivacynotice rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <strong> $115000 $185000 USD py <strong> Salary is determined by a combination of factors including location level relevant experience and skills The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations The compensation package for this position may also include equity and benefits For more details about our benefits please see <a class=fontbold underline fontbold underline fontbold underline href=httpssynackmybenefitslife rel=noopener noreferrer nofollow target=blank> here <a> Then for the Employer code enter <strong> synack <strong> <p><p>
Manager - Customer Success
Company: Grafana Labs
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> Are you looking for the next step in your career Enjoy a challenge Love to innovate This is an exciting opportunity to join a technology startup in a high growth phase Were looking for an experienced versatile and highly motivated Customer Success leader to join our team <p> <p> As a <strong> Manager of Customer Success AMER West <strong> your team will be a key differentiator in how our customers view and value Grafana Labs in the AMER West region partnering with the Sr Manager West to support the largest regional team in the business This key leader will have experience building and growing a success organization to service a rapidly expanding customer base curating scalable experiences to protect and grow revenue by increasing usage amp adoption and deepening partnerships The ideal candidate has managed a regional team ideally one that services highly technical customers with a midtouch engagement model or has built a Success team and operations model <p> <p> You must have a love for hiring and developing teams We want to hire well so we can foster talent for growth at Grafana You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders with a highly scalable focus You will be part of a small leadership team championing the customer experience and liaising with cross functional teams including Sales Customer Support Professional Services and Product Development to ensure the balance between whats best for the Customer and Grafana <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Leverage data to drive customer outcomes product adoption and customer experience across a midtouch book of business <p> <li> <li> <p> Create and champion team development necessary skills and create enablement plans for ongoing growth especially our land and expand motion <p> <li> <li> <p> Partner with Sales to align on strategies for key accounts renewal forecasting coverage plans and account opportunities ie opportunities and risks <p> <li> <li> <p> Build trusted relationships with the Product team to articulate patterns and insights for investment that will help the company win enterprise and win commercial with differentiated models <p> <li> <li> <p> Hire develop and mentor Success team members building a culture of excellence and exceptional customer experiences <p> <li> <li> <p> Evolve and iterate our Success methodology for our growing customer base <p> <li> <li> <p> Create an innovative collaborative and fun working environment for the distributed team <p> <li> <ul> <p> <strong> What will you bring to the team <strong> <p> <ul> <li> <p> 3+ years of experience growing and scaling a Customer Success team ideally supporting an org from startup through scale motions <p> <li> <li> <p> Experience working with an Enterprise customer base driving product adoption leading to a healthy renewal <p> <li> <li> <p> Ability to grow coach and mentor employees <p> <li> <li> <p> Excellent decision making skills in a fast paced environment <p> <li> <li> <p> Willingness to learn and aptitude to master our products and become a trusted advisor to our customers <p> <li> <li> <p> Process and detail oriented and enjoy documenting scalable steps <p> <li> <li> <p> Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including Executive and Clevel <p> <li> <li> <p> Experience delivering customerfocused solutions to customer needs <p> <li> <li> <p> Background knowledge of any of the following fields is strongly desired <p> <ul> <li> <p> Observability devops logs metrics tracing Kubernetes and general enterprise open source technology <p> <li> <ul> <li> <li> <p> Excellent listening problem solving and communication skills <p> <li> <ul> <p> In the United States the OTE compensation range for this role is $191000 $229000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed on our <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> careers page <a> <p><p>
Senior Customer Success Manager
Company: Vercel
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> To further our commitment to providing an exceptional experience to our Enterprise customers Vercel is looking to add another Customer Success Manager CSM to our fastgrowing Customer Success team The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercels best ideas innovations and capabilities to those customers <p> <p> The CSM role is pivotal in managing everything postsales in the Enterprise customer lifecycle including detailed customer onboarding the setting and measuring of success criteria issue resolution and escalation identifying and generating expansion opportunities and management of the customer renewal <p> <p> The role requires a background working with developers with a strong emphasis on frontend development cloud infrastructure and networking and modern application deployment methods The ability to coordinate well and work with many customers across multiple time zones is crucial as is building longstanding relationships with product champions users and executives for your assigned accounts working closely with them at all times to continually improve their teams Vercel experience and ROI <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Eastern US time zone <strong> <p> <h2> What You Will Do <h2> <ul> <li> <p> Manage a portfolio of Enterprise customers <p> <li> <li> <p> Be a trusted product advisor by aligning Vercel solutions with the customers business strategy <p> <li> <li> <p> Drive incremental value by leading the customer through training and adoption of Vercels best practices <p> <li> <li> <p> Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model <p> <li> <li> <p> Enable customers on how best to use Vercels solutions to Develop Preview and Ship their web properties <p> <li> <li> <p> Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for you book of business <p> <li> <li> <p> Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty <p> <li> <li> <p> Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors <p> <li> <li> <p> Build and maintain account plans including organization mapping and opportunity whitespace <p> <li> <li> <p> Act as the Voice of the Customer to align our resources and efforts to improve the customer experience <p> <li> <li> <p> Partner with the Sales team to help identify and raise expansion opportunities <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> 5+ years of professional experience in B2B SaaS <p> <li> <li> <p> Experience owning endtoend postsales experience and success for Developer Tools Infrastructure andor Open Source products <p> <li> <li> <p> Experience managing Enterprise accounts and maintaining relationships with developers to Csuite level <p> <li> <li> <p> Strong collaboration mindset amp capabilities Comfortable with asynchronous remote work <p> <li> <li> <p> Knowledge of CICD deployment pipeline and the SDLC process <p> <li> <li> <p> Comfortable managing accounts with varying requirements <p> <li> <li> <p> Demonstrable selfstarter curious and solution focused <p> <li> <li> <p> Strong initiative positive attitude and both the ability and willingness to learn technical concepts <p> <li> <ul> <h2> Bonus If You <h2> <ul> <li> <p> Have devised and put in motion growth and activation strategies <p> <li> <li> <p> Experience and proficiency with Frontend web development libraries and frameworks like React Node Nextjs Express etc <p> <li> <li> <p> Can demonstrate an understanding of a CDN andor Proxy <p> <li> <li> <p> Understand well and can communicate clearly about DNS <p> <li> <li> <p> Have experience working with Enterprise applications at global scale <p> <li> <li> <p> Have previously worked at a high growth SaaS company <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA OTE pay range for this role is $13000000 $19600000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Voice of the Customer Manager
Company: Lime
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> We are looking for someone who deeply cares about customer experience and is passionate about combining data and anecdotes to create compelling narratives that drive action and collaboration <p> <p> <p> <p> Lime is hiring a Voice of the Customer Manager to join our Customer Experience team In this role you will report to the Head of Customer Experience and Knowledge Sharing You will own all VOC programs to help Limers embrace a Customer Obsessed culture You will collaborate closely with every department in Lime starting with CX Product and Operations to empower everyone with clear and actionable insights to impact the rider experience <p> <p> <p> <p> A successful candidate is just as obsessed about the customer experience as we are and has a background building customerfirst solutions You have outstanding business acumen a restlessness to answer why questions and are passionate about using data to drive crossfunctional decision making You must have a collaborative work style an innovative mindset and an unparalleled work ethic You have experience working in an evolving startup environment You will be an in the moment problem solver with the ability to think about the short term and long term plan Youre energized about building and scaling and being part of a forwardthinking organization <p> <p> <p> <p> This is a remote position The ideal candidate will live in locations such as Los Angeles CA Chicago IL Austin TX Denver CO Boston MA Washington DC San Diego CA Philadelphia PA Portland OR <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own the VOC program defining and managing to program KPIs and goals <p> <li> <li> <p> Elevate the customers voice in key business strategic decisions by leveraging VOC data <p> <li> <li> <p> Define a rubric for how different types of feedback is handled across the business <p> <li> <li> <p> Engage with key stakeholders developing a comprehensive and engaging narrative and conducting regular reviews of insights and actions <p> <li> <li> <p> Provide a holistic view of the customer by synthesizing information from VOC Customer Advisor Panels research and external market data <p> <li> <li> <p> Make our customer experiences better by listening to their experiences and crafting opportunities to improve address their concerns <p> <li> <li> <p> Ensure every cross functional partner understands the friction and painpoints of the customer journey <p> <li> <li> <p> Enhance and maintain visual representations of data to effectively track business metrics and draw attention to CX issues across different business units and segments <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 3+ years of program or project management experience <p> <li> <li> <p> 3+ years of defining and implementing process improvement initiatives using data and metrics experience <p> <li> <li> <p> Highly customercentric and has an intuitive understanding of customerclient needs <p> <li> <li> <p> Demonstrated ability to use data and dive deep into operational details to creatively solve problems find ways to improve and track results <p> <li> <li> <p> Ability to build trust interact globally with all levels of the organization and able to effectively communicate and influence team members andor partners across cultures <p> <li> <li> <p> Comfortable juggling a wide range of responsibilities at the same time meeting established deadlines <p> <li> <li> <p> Bonus startup zendesk and google suite experience <p> <li> <ul> <p> <p> <p> <p> <p> The anticipated salary range for this position is $92000$152000 Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Sr. Account Manager
Company: OpenX
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Company at a Glance <strong> <p> <p> OpenX is focused on unleashing the full economic potential of digital media companies We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens <p> <p> <p> <p> At OpenX we have built a team that is uniquely experienced in designing and operating highscale ad marketplaces and we are constantly on the lookout for thoughtful creative executors who are as fascinated as we are about finding new ways to apply a blend of market design technical innovation operational excellence and empathetic partner service to the frontiers of digital advertising <p> <p> <p> <p> As a Buyer Development Sr Account Manager you will drive partner relationships operational tasks and data analyses with Brands Buyers Agencies and Consultancies who leverage OpenX ad technology and services for transacting their brands campaigns via the open exchange preferred deals private auction and realtime guaranteed RTG This person will interact with all aspects of the pre and postsale process of a premium programmatic transaction This includes building premium inventory amp data segments creating private marketplace PMP deals managing deals and reporting troubleshooting identifying yield amp performance opportunities and postcampaign performance wrapups <p> <p> <p> <p> We are seeking high achievers to build indispensable relationships with OpenX partners This person will need to thrive in a fastpaced teamoriented environment Buyer Development Account Managers must be able to execute business and operational initiatives seamlessly to deliver and exceed the performance objectives of brandagency relationships The Buyer Development Sr Account Manager will have extensive knowledge of the OpenX Products amp Platform and should be able to advise partners on the ideal transactional setup for the highest level of performance In the OpenX Buyer Development team we strive to exceed partner expectations through building supporting and maintaining longterm winwin relationships <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Work in conjunction with the Buyer Development Sales Team to build create and launch highperforming premium deals within the OpenX Platform through premium segments of inventory for OpenXs Brands Buyers and Agencies <p> <li> <li> <p> Run detailed analysis on active private marketplace deals and understand potential areas of opportunity to achieve success against an advertisers performance KPIs <p> <li> <li> <p> Troubleshoot newly launched private marketplace deals that are not transacting properly <p> <li> <li> <p> Assist Sales team during client meetings and act as the operational and technical lead <p> <li> <li> <p> Be the main point of contact for clients to answer questions deliver performance requests and answer product questions <p> <li> <li> <p> Help deliver the Buyer Development team revenue goal through deal transactions yield management and relationship building <p> <li> <li> <p> Respond to all client requests in a timely and acceptable fashion <p> <li> <li> <p> Work with the Buyer Development Sales Team and Buyer Development Account Director to continue building a transparent actionable data driven Account Management process <p> <li> <ul> <p> <p> <p> <strong> Requirements and Skills <strong> <p> <ul> <li> <p> 57 years of relevant experience in digital advertising operations publisher monetization and yield management and digital advertising technology sales or services <p> <li> <li> <p> Strong relationship management skills and operational experience in leading multiple crossfunctional teams to achieve a business objective <p> <li> <li> <p> Strong operational knowledge of online advertising industry advertiser campaign objectives and RTB programmatic ecosystems <p> <li> <li> <p> Ability to manage multiple projects tasks and responsibilities concurrently ability to consistently set and meet deadlines <p> <li> <li> <p> Selfstarter with attention to detail who thrives on innovation and driving ideas forward Effective problem solver <p> <li> <li> <p> Results Performance driven and able to identify and execute on new business opportunities or new process efficiencies <p> <li> <li> <p> Excellent communication and presentation skills Ability to discuss complex technology in a simple way <p> <li> <li> <p> Ability to interact effectively with all levels within partners businesses as well as within OpenX <p> <li> <li> <p> Strong analytical thinker with good business acumen <p> <li> <li> <p> High proficiency in Powerpoint and Excel <p> <li> <li> <p> BA BS degree in engineering economics data science or a related field <p> <li> <li> <p> Excellent communication and presentation skills Ability to discuss complex technology in a simple way <p> <li> <ul> <p> <p> <p> <p> <p> $94300 $111000 a year <p> <p> Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance New York Fair Chance Act and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation <p> <p> OpenX is committed to fair and equitable compensation practices For applicants in New York New Jersey California and Colorado the salary range is $94300 $111000 per year + bonus + equity + benefits A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications The salary range may differ in other states <p> <p> A summary of our benefits which include medical dental vision 401k equity and more can be viewed here <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomcompanycareers rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomcompanycareers <a> A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications <p> <p> <strong> OpenX VALUES <strong> <p> <p> Our five company values form a solid bedrock serving to define us as a group and guide the company Our values remind us that how we do things often matters as much as what we do <p> <p> <p> <p> <strong> WE ARE ONE <strong> <p> <p> We are one team There are no exceptions We are a group of strong and diverse individuals unified by a shared mission We embrace challenges and win together as a team We respect and care about our colleagues and cultivate an inclusive culture <p> <p> <p> <p> <strong> WE ARE CUSTOMER CENTRIC <strong> <p> <p> We innovate on behalf of our customers We understand respect and listen carefully to our customers We build great products to solve our customers problems We manage our customers expectations clearly and honestly We are a trusted partner to all of our customers we act with integrity at all times We care <p> <p> <p> <p> <strong> OPENX IS OURS <strong> <p> <p> We innovate on behalf of our customers We understand respect and listen carefully to our customers We build great products to solve our customers problems We manage our customers expectations clearly and honestly We are a trusted partner to all of our customers we act with integrity at all times We care <p> <p> <p> <p> <strong> WE ARE AN OPEN BOOK <strong> <p> <p> We understand and respect what each of us does We are eager to teach and share what we know with others both internally and externally We are eager to learn from others and we ask questions internally and externally <p> <p> <p> <p> <strong> WE EVOLVE FAST <strong> <p> <p> We take responsible risks and own and learn from our mistakes We recognize and repeat success We actively seek out and provide constructive feedback We adapt quickly and embrace change We tackle growth and learning with real urgency We are endlessly curious <p> <p> <p> <p> <strong> OpenX is committed to equal employment opportunities <strong> <p> <p> It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legallyrecognized basis including but not limited to age race creed color religion national origin sexual orientation sex disability predisposing genetic characteristics genetic information military or veteran status marital status gender identitytransgender status pregnancy childbirth or related medical condition and other protected characteristic as established by law <p> <p> <p> <p> <strong> OpenX Applicant Privacy Policy <strong> <p> <p> Applicants can review our Applicant Privacy Policy at any time by visiting the following link <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomprivacycenterapplicantprivacypolicy rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomprivacycenterapplicantprivacypolicy <a> <p> <p> <p> <p> <strong> Effective Date March 1 2022 <strong> <p><p>
Senior Benefits Administrator
Company: HubSpot
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> 1046963 <strong> <p> <p> Our HubSpot People Operations team prides itself on our innovative and flexible approach to HR and we are looking for an exceptional individual to join our team as a Senior Benefits Administrator This position is ideal for someone who has a passion for helping others great attention to detail and an interest in growing their career within the Total Rewards space <p> <p> As a trusted member of the People Operations team you will be responsible for the daytoday administration of benefits programs as well as exciting initiatives to support employees You will be a main point of contact for employee benefits compliance and programs in NAM Canada Colombia and US <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Oversee and administer global benefit programs throughout the NAM region <p> <li> <li> <p> Implement new automation and process improvements to ensure scalability of benefitsprograms <p> <li> <li> <p> Complete enrollment processing tasks auditing employee resolution etc <p> <li> <li> <p> Develop maintain and deliver benefit communications including employee onboarding open enrollment intranet sites and other initiatives <p> <li> <li> <p> Utilize global benchmarking and gap analysis to develop and maintain project plans for ongoing annual review of benefits and new expansions <p> <li> <li> <p> Lead implementation of benefits in new and existing entities including creation of benefit playbooks <p> <li> <li> <p> Collaborate with and manage relationships with external providers vendors and brokers and ensure timely renewals launchimplementation of new benefits and resolution of employee inquiries <p> <li> <li> <p> Ensure compliance with statutory requirements and regulations and develop business processes to ensure ongoing compliance <p> <li> <li> <p> Partner and collaborate with cross functional teams including Payroll Legal Finance and teams within People Operations HRBPs WorkdayHRIS <p> <li> <li> <p> Perform audits and reconciliation of benefits related enrollments billing and data to ensure accuracy <p> <li> <li> <p> Other benefit projects and assignments as necessary <p> <li> <ul> <p> <strong> Skills amp Qualifications <strong> <p> <ul> <li> <p> Bilingual in English and Spanish <p> <li> <li> <p> Experience in benefit administration amp program management in NAM <p> <li> <li> <p> Ability to work in fastpaced environment and collaborate across various stakeholders <p> <li> <li> <p> Excellent project management skills with ability to manage multiple projects and priorities and carrierbroker relationships <p> <li> <li> <p> Strong interpersonal and communication skills and the abilitydesire to coach and mentor others on the team <p> <li> <li> <p> Knowledge of regulations compliance and reporting requirements <p> <li> <li> <p> Strong attention to detail analytical and execution skills and ability to implement and execute new processes <p> <li> <li> <p> Strong customer service focus with ability to work with confidential information and consistently exercise good judgment <p> <li> <ul> <p> LIEC3 <p> <p> <strong> Cash compensation range <strong> 5760086400 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Inside Sales Manager
Company: brightwheel
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> brightwheel is seeking an Outbound FullCycle Manager to lead a team of outbound Account Executives to exceed goals in a highvelocity sales environment Your team will grow brightwheels customer base via outbound cold calling to build a pipeline and closing their own deals You have a strong drive to enable others you are a coach and a mentor and you get a thrill from seeing others succeed You are dedicated to creating an environment where your team is highly engaged and doing their best work You love doing this in a fastpaced and constantly changing startup environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Achieve ambitious goals through your team <p> <li> <li> <p> Motivate account executives to buildmanage their own pipelines by outbound cold calling and closing their own deals <p> <li> <li> <p> Create a highperforming team by hiring setting clear expectations training motivating identifying areas for improvement in partnership with SalesOps providing coaching and recognizing success <p> <li> <li> <p> Contribute to our constantly improving sales processes and tools scripts emails etc <p> <li> <li> <p> Take ownership in creating a team culture that is highenergy and grounded in our leadership principles with a heavy focus on Delivering Value for Customers Getting Better Every Day and Achieving Ambitious Results <p> <li> <li> <p> Have an impact on transforming early education for every teacher parent and child <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 2+ years as an Inside Sales Rep andor Account Executive must include phonebased experience cold calling and closing deals <p> <li> <li> <p> 2+ years as a people manager in sales demonstrated ability to drive efficient pipeline management and forecasting practices use data and call breakdowns to identify opportunities for improvement provide constructive feedback that leads to performance improvement achieve ambitious goals via the team <p> <li> <li> <p> Preference for experience in highvelocity sales SaaS and startups <p> <li> <li> <p> Comfort with various CRMs and customer engagement tools eg SFDC Outreach Gong etc <p> <li> <li> <p> Excellent communication organization and timemanagement skills <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies <p> <p> <p> <p> In addition to equity our annual cash compensation for this role is an annual salary range of $56000$70000 with an additional variable bonus creating an overall ontarget earning range of $112000$140000 <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Corporate Account Executive
Company: Webflow
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web <p> <p> Were looking for a <strong> Corporate Account Executive <strong> to help us develop and implement strategies to grow Webflows presence upmarket and build meaningful relationships with both potential and existing customers <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States amp ON Canada Eastern Time Zone <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> For this role candidates must be legally authorized to work in the United States without the need for Webflows sponsorship for an immigrationrelated employment benefit ie a work visa work permit etc <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $190000 $210000 <p> <li> <li> <p> Zone B $181000 $200000 <p> <li> <li> <p> Zone C $171000 $189000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $230000 $254000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Corporate Sales <p> <li> <ul> <p> As a <strong> Corporate Account Executive <strong> youll <p> <ul> <li> <p> 3+ years of experience closing complex multistakeholder sales cycles with a SaaS product <p> <li> <li> <p> Meet with potential customers deeply understand their problems and assess whether or not Webflow is a good fit <p> <li> <li> <p> Build a sales pipeline with heavy outbound focus <p> <li> <li> <p> Create and drive outbound opportunities through account planningPOVs partnering with SDR and cold messaging <p> <li> <li> <p> Drive the full sales cycle from identifying new prospects to close <p> <li> <li> <p> Establish and maintain relationships with key stakeholders within prospect and customer accounts <p> <li> <li> <p> Negotiate annual or multiyear software contracts <p> <li> <li> <p> Position and communicate Webflows vision solution and value propositions <p> <li> <li> <p> Work crossfunctionally with marketing product design education and engineering to execute sales strategy <p> <li> <li> <p> Collaborate with Customer Success to build highquality onboarding and customer experiences <p> <li> <ul> <p> That said these responsibilities are just the start At Webflow we encourage you to contribute wherever your interests take you and shape your role accordingly <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as an <strong> Corporate Account Executive <strong> if you have <p> <ul> <li> <p> Proven ability to close complex sales cycles with a SaaS product <p> <li> <li> <p> Experience working crossfunctionally with teams like product engineering support and marketing <p> <li> <li> <p> Love for testing tracking and iterating on your process <p> <li> <li> <p> The ability to thrive in ambiguity and work autonomously <p> <li> <li> <p> Passion or interest in the nocode space <p> <li> <li> <p> Knowledge of or interest in web design development or Webflow products <p> <li> <li> <p> A growth mindset <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflow Applicant Privacy Notice <em> <a> <p><p>