Tuition Reimbursement Jobs in USA
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Digital Coordinator
Company: Middle Seat
Location: USA
Posted Sep 15, 2023
Take part in brainstorms, team meetings, conference calls, etc. Women, people of color, and LGBTQ+ individuals are encouraged to apply.To ApplyIf you are interested in this position, submit your application using the application form. Please refrain from emailing your application directly to members of the team. Learns how to use common CRMs Analyze metrics and report back to clients on performance, best practices, test results Serve as a day-to-day contact with clients. Develop monthly content calendars and goals for clients A/B test everything you do Produce ActBlue fundraising pages and tests Write copy for landing pages Assists senior strategists on new CRM and new client setup Requirements 0-1 years of relevant experience in email fundraising Creative writing chops Writing is generally error-free with minimal typos or grammatical errors Enthusiasm for data and testing fundraising content A desire to play a role in fundraising for major political campaigns, nonprofits, and causes Attention to detail Benefits Salary starts between $56,803.35 and $59,000 Profit sharing plan: share in the growth and success of Middle Seat $50 mobile phone subsidy monthly Regular raises 100% premium coverage for health, dental, and vision, with deductibles paid on a Middle Seat funded flex card up to $3,000 per individual and $6,000 per family $100 monthly student loan reimbursement $550 monthly mental health reimbursement $1,000 annual professional development reimbursement 6% employer match on your 401k retirement account 20 paid vacation days off, plus your birthday and work anniversary off Unlimited sick leave Commuter benefits for public transportation Flexible work from home schedule (or work in our D.C. office) 12 weeks of paid leave for new parents We are committed to building a diverse and passionate team. If you love writing and want to get started in the digital space in progressive politics, keep reading.This role is part of the bargaining unit.Why Middle Seat Competitive salaries and great benefits We only work for progressive organizations, candidates, and causes We’re a proudly unionized team — part of the Campaign Workers Guild Job Responsibilities Write compelling emails asking supporters to donate to our clients Learns how to use effective theories of change to drive results Work with clients to get emails edited, approved, and scheduled Code, produce, target and test mass email communications Learns basic HTML and CSS as needed to execute email programming Use multiple different CRMs to run email programs (ActionKit, Action Network, NationBuilder, MailChimp, etc.) We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Any applications that are not received using the application form may not be considered Digital Coordinators work on a team running email programs for progressive candidates, political committees, and nonprofits. This job is an opportunity to learn the ins-and-outs of communicating with mass email lists to raise money and recruit volunteers.
Cloud DevOps Engineer
Company: Ten Mile Square Technologies
Location: USA
Posted Sep 23, 2023
If you have solid grounding in software engineering, continuous delivery, and computer science, and are looking for a career opportunity to grow and leverage those skills to the fullest while working on cutting edge technologies – Ten Mile Square is the place to be!Salary Range (Base + Standard Bonus): 140K – 160KJob DescriptionJOB RESPONSIBILITIESPublic cloud architecture design / operation - AWS preferredCloud native architecting, operations, and governanceConfig-driven (IaC) deployment, and scalable configuration management and governance (policy as code)Interpret regulatory security mandates into technical security controls and implementationsContainer (cluster) based operation Software delivery automationScalable CI/CD system and process implementation to support parallel development workstreamsDrive branching, artifact management and deployment strategiesEnd to end quality and environment acceptance validationSystem EngineeringDesktop and server OS engineering and customizationWeb application end to end troubleshootingUnix CLI / shell scripting / manipulating common markup formatsSecurity EngineeringPKI / Certificate / Secrets management with respect to CI/CD with emphasis in ephemeral environmentsEvangelize security best practices in development and cloud operationIntegrating 3rd party security solutions for monitoring/APM and vulnerability managementQualificationsAWS - S3, VPCs & Networking, EC2, ECS/EKSContainerization - Docker, K8sIaC - Terraform/Cloud FormationCI/CD - Jenkins/ GitHub ActionsMore importantly,Be passionate about what you doDemonstrated ability to learn new technologies and concepts quicklyDetail-orientedHigh integrity and quality of work ethicSelf-motivated to proactively identify and solve problemsExcellent communication skills – within team and with clientsPreferred CertificationsAWS Solutions ArchitectAWS DevOps EngineerAWS Advanced Networking – SpecialtyAdditional InformationTen Mile Square Technologies benefits package currently includes:100% company paid medical, dental, and vision insurance (including family)100% company paid individual short- and long- term disability3% company contribution to 401(k)15 days paid time off per year10 training days per year8 company holidaysIndividual performance based quarterly cash incentiveCombined individual and company based annual cash incentivePublic transit reimbursementAdditional Details:Job Type: Full-time, not C2CJob Location: Remote Our customers routinely call upon us to solve some of the largest scale and hardest problems in computer science and software development. Company DescriptionTen Mile Square Technologies is a high-end technology consulting firm based in the Northern Virginia area.
Account Executive II, Auto Retail
Company: Upstart
Location: USA
Posted Sep 16, 2023
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected] https://www.upstart.com/candidate_privacy_policy Individual pay is also determined by job-related skills, experience, and relevant education or training. These occur twice per Quarter in Austin, TX. The salary listed below for sales roles is On Target Earnings which includes both salary and commission, assuming 100% target achievement. Delivers compelling presentations and support pre-sales product demonstrations to prospects and customers Previous experience within automotive industry What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices LI-Associate At Upstart, your base pay is one part of your total compensation package. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. There is also an expectation to work occasionally from our Sales office in Austin, Texas Preferred qualifications Ability to manage a complex sale that includes multiple buyers and influencers, including c-suite, as well as complicated requirements and integrations Ability to manage extended teams consisting of sales engineers, dealer success managers, lending specialists and customer success team Responsible for generating sales opportunities via prospecting and outreach both individually and leveraging a broader demand generation team including sales development representatives. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices.
Senior Product Designer
Company: Osmind
Location: USA
Posted Sep 29, 2023
We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities.Osmind is a public benefit corporation and platform for clinicians and researchers advancing new life-saving mental health treatments. We recently published our first Public Benefit Report that chronicles how our team of scientists, technologists, and psychiatrists have been working to help solve the worldwide mental health crisis, advance responsible innovation and research, and help ensure robust access to care for patients of all backgrounds. You will collaborate with design partners, product managers, and engineers to leverage and evolve the Osmind design system to build beautiful, innovative, and inspired Electronic Health Record (EHR) product features for our customers and their patients.Note: Osmind is a remote-first, office-encouraged workplace. Read the report here: https://www.osmind.org/pbc. )In the Senior Product Designer role, you will apply user-centered design methods to craft exceptional user experiences—from concept to execution. We are backed by top investors including DFJ Growth, General Catalyst, Future Ventures, Tiger Global, and Y Combinator.The opportunityWe are a series B funded Public Benefit Corporation (PBC) building something that actually moves the needle on the global mental health crisis. This position will be remote from US.What you'll doCreate low to high-fidelity product design deliverables, interaction design specs, and interactive prototypes for both web and mobileContribute to the creation and maintenance of the Osmind design system.Confidently communicate design intent and rationalize design decisions to internal and external stakeholdersCollaborate with cross-functional teams to understand user needs and design solutions that meet those needs.Identify opportunities to improve on the already existing product based on cross-functional qualitative and quantitative dataPresent designs and design rationale to stakeholders, including product management and engineering teamsConduct user research and testing to validate design conceptsContinuously experiment, evaluate, and learn through the design iteration processPush the boundaries of what an EHR can be through bold experimentationRequirements3+ years of experience working as a Product Designer designing and shipping complex SaaS productsA strong design portfolio showcasing a foundation in interaction and visual design, prototyping and ideationA passion for turning complex problems into simple and engaging solutionsStrong systems thinker with the ability to connect the dots across the entire customer ecosystemAppreciation of the practice of design iteration that includes accepting and acting on feedbackIndependently manage ambiguity and competing prioritiesStrong written and verbal communication skills, and can clearly & succinctly present concepts to the broader product and design teamPrevious experience working with product managersProficiency in FigmaA positive, scrappy attitude, and the ability to thrive in a dynamic startup environmentNice to havesPrevious experience conducting user research activities to inform the development of design solutionsExperience contributing to and maintaining design systemsHealthcare technology experience is preferred but not required.Some candidates may see the list above and feel discouraged because they don't match all the items. We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We have multiple ongoing research studies leveraging our proprietary real-world data, including an even larger ketamine analysis leveraging machine learning to predict treatment outcomes.Osmind is a San Francisco–based public benefit corporation led by scientists, technologists, and psychiatrists. For example, in the largest published real-world analysis of ketamine infusion therapy for depression, we teamed up with Stanford University School of Medicine to share findings in the Journal of Affective Disorders (March 2022).
Vice President of Product Marketing
Company: Modernhealth
Location: USA
Posted Oct 03, 2023
You have hired, managed, and led other product marketers. Be a close partner with our product, design, client success and sales teams. We expect you to jump right in and collaborate with our product managers, designers, and researchers. We're looking for someone who can wear multiple hats across the entire lifecycle of product exploration, launch, and adoption. We expect you to take big, ambitious ideas and distill them down into concise, exciting talking points. You have the ability to distill complex ideas into simple, crisp words Data-oriented. Ideally, you have hands-on experience working in startups that are growing and transitioning to a more mature scale-up Experience working with Revenue teams on enablement assets, training, and gathering customer feedback Excellent storytelling abilities. You will define customer and buyer personas, prioritize their biggest challenges, define segments, understand purchasing behaviors, and research competing offerings. You'll contribute to our product strategy, how we prioritize features, and be a constant advocate for our customers. You will measure and report on the business impact of such projects Partner with our Product, Corporate Marketing, Enablement and GTM teams.
Sr. Software Engineer
Company: Anitian
Location: USA
Posted Sep 18, 2023
Exact compensation may vary based on skills, experience, and location. Our total compensation package includes the base salary, competitive benefits, and stock options. More information available here.Benefits of this position include:Competitive compensation package, including stock options.Four weeks of PTO per year with additional PTO earned with years of service.Eleven paid holidays.We offer competitive health benefits including medical, dental, vision, FSA/HSA, EAP, life insurance and disability benefits.401K retirement plan, up to 4% matching.Professional development reimbursement program.Internet Subsidy More InformationFor more information about working with Anitian, please visit our careers page.Anitian participates in E-Verify. Whether you prefer to work onsite at our Beaverton, OR, headquarters office, work fully remote from your home, or a hybrid solution, we have a place for you.Please note: All remote work must be performed within the United States.Benefits of this position include:Competitive compensation package, including stock options.Four weeks of PTO per year with additional PTO earned with years of service.Eleven paid holidays.We offer competitive health benefits including medical, dental, vision, FSA/HSA, EAP, life insurance and disability benefits.401K retirement plan, up to 4% matching.Professional development reimbursement program.Internet SubsidyMore InformationFor more information about working with Anitian, please visit our careers page.Anitian participates in E-Verify. Duties, responsibilities, and activities may change at any time with or without notice. More information available here. QualificationsMinimum Qualifications5+ years of experience as a software developer using at least one object-oriented programming language, with at least 3+ years of Python.Expert creating infrastructure as code especially with Pulumi, Terraform, Cloud Formation, or ARM templates.Experience with cloud architecture, ICP native services, and micro-services design patterns common to providers such as AWS or Azure.Experience designing scalable, reliable, and secure E2E services in cloud environments.Ability to self-organize, deriving feature and project requirements, breaking down effort, and leading an assignment through to delivery.Ability to work as a part of a remote team.Bachelor’s Degree in Computer Science, related degree, or equivalent experience.Preferred QualificationsExtended experience with Microsoft Azure Cloud a plus.Experience with Azure Resource Manager (ARM) Templates and Bicep DSL a plus.A high level of clarity in technical communication with peers and non-technical leaders or cohorts.Demonstrated ability to achieve goals in a fast-paced environment.Experience with SOLID principals, common software design patterns (Gang of Four), and reusable software.Deployment of applications onto systems with multiple versions and generations.Experience and adoption of Agile methodologies.Experience with Java, GoLang, Shell/Power Scripting, Containerization & Orchestration on common Cloud platforms (AWS, Azure) a plus.Familiarity with cloud-based security applications a plus.Compensation: Sr. Software Engineer ($127,170 to $155,430). Additional InformationFlexible Work Environment: We offer our employees flexibility in their work location. You’ll be part of a team that prides itself on the lifecycle of ownership – ideation, design, development, and delivery through to your customers.Combining your experience as a software design and delivery expert with knowledge around designing with security as a first-class citizen from the start, Sr. Software Engineers will help lead project teams, will design, develop, and maintain various consumer applications and small to medium scale distributed systems. When you join our team, you will enjoy a workplace of creative problem solvers who cherish intelligence, compassion, and boldness.
Account Executive, Corporate
Company: Webflow
Location: USA
Posted Sep 16, 2023
Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Be you, with us At Webflow, equality is a core tenet of our culture. We may obtain one or more background screening reports about you, solely for employment purposes. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.
Community Outreach Coordinator
Company: Tangelo
Location: USA
Posted Oct 09, 2023
Bilingual English/Spanish, English/Vietnamese, English/Korean Minimum of 1 year of experience in community outreach, business development, sales, Community service. Team-oriented individual with the ability to problem-solve independently Some weekend events Physically located in/around Orange County, CA. Strong desire to continuously learn and develop professional skills. Light physical effort (lift up to 10 lbs.). Willingness to learn about community outreach and our efforts in making a difference. Participate in training sessions on Community involvement, relations, and up-to-date knowledge of products and services. Ability to easily build rapport with communities by utilizing active listening and interpersonal skills. Work from anywhere in Orange County CA Must be able to work in a sitting position, use a computer and answer telephone. Benefits Health Reimbursement Arrangement Unlimited PTO Company hardware and software Fuel allowance Remote first!
Digital Marketing Analyst
Company: Patron Technology
Location: USA
Posted Oct 14, 2023
Marketo, Oracle Eloqua, Salesforce Marketing Cloud, etc. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. However, we do offer the option of working in the office for employees located in Montréal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). );Must have the ability to work independently and self-motivate, as this position allows the incumbent to work from home;Must have excellent communication skills, both written and verbal;Must be capable of multi-taking in a fast-paced environment;Must possess a strong ability to manage one’s own time, prioritize tasks when given clearly defined goals and objectives and be self-directed and able to work independently;Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;Must be a flexible and reliable team player, both within own department and within company as a whole;Graphic design knowledge preferred;SQL knowledge is a plus; BENEFITS: We offer Medical, Dental, Vision, and Voluntary benefitsGenerous PTOPaid parental leave (following 12 months of continuous employment)401K Match$200 event reimbursementUdemy Business, a world-class learning and development platform OFFICE INFORMATION: Leap Event Technology is a 100% remote-friendly company. Exemptions are determined by the event organizer. EXPERIENCE & SKILLS: A minimum of 1 year of experience in a related role;HTML coding experience is a must;Must be proficient with MS Excel;Experience with email marketing tools (i.e. With offices in Pittsburgh, Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. If you don’t live near an office but happen to be visiting nearby, you can work from the office for as long as you need. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!
Business Development and Strategy Professional (Remote)
Company: Tidepool
Location: USA
Posted Oct 09, 2023
The company supports diversity and inclusion in its core values and does not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by U.S. federal or state law or local ordinance. Regularly report on partnership performance and impact to leadership.Innovation: Collaborate with marketing and product to stay informed about healthcare industry policy and trends, particularly around RPM, value-based care, chronic care management, and reimbursement opportunities to identify new business opportunities, potential partnerships, or opportunities to influence governing bodies. Propose innovative ideas to enhance our offerings, market positioning, and revenue opportunities.QualificationsBachelor's degree in Business, Marketing, or related field; MBA, JD, or relevant advanced degree preferred.7+ years of experience in business development, strategic partnerships, or related roles within the diabetes or broader healthcare sector.Proven track record of successfully establishing and nurturing strategic partnerships that drive business growth, including hands-on experience with contract review.Strong understanding of diabetes and healthcare trends, market dynamics, and competitive landscape.Exceptional communication, negotiation, and interpersonal skills.Analytical mindset with the ability to translate data into actionable insights.Self-motivated, proactive, and able to work effectively in a fast-paced environment.Proficiency in building complex financial models in spreadsheets, describing business cases and partnership rationale in narratives and presentation, and reviewing/editing business contracts.Additional InformationSalary range $78,000-$182,600 annually To learn more about Tidepool's compensation philosophy please see Tidepool's Employee Handbook.Benefits includeFlexible PTO Paid parental leave Medical, Dental, and Vision coverageHealth and Childcare FSA Flexible work schedule Wellness and Productivity stipend Continuing Education ReimbursementOther InformationWhile many of Tidepool’s team members have a personal connection to diabetes, this is not a requirement. Coordinate efforts to ensure seamless execution of partnership initiatives, including clinical studies.Pipeline Management: Work with marketing and product to develop and manage a robust pipeline of partnership opportunities, focusing on diabetes device makers, health systems, and payers. Learn more about working at Tidepool, including our approach to inclusion and diversity in this blog post.Tidepool is an Equal Opportunity Employer. Manage the organization’s template agreements, including dissemination and negotiation. Collaborate with sales and finance teams to finalize contracts.Cross-functional Collaboration: Work closely with internal teams such as sales, marketing, and product to align partnership activities with overall business and partnership objectives. When necessary, the company will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position. Tracking partnership progress and outcomes. This is a remote position.
Senior Front-end Engineer
Company: Circleco
Location: USA
Posted Sep 22, 2023
Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S.-benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.Equal Employment OpportunityCircle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. *Your role, location and unique circumstance may affect this.Diversity, Equity & InclusionAs a fully-remote international company, diversity is baked into our DNA. We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.Check out our Careers page for more. As a senior developer, you'll break down large epics into actionable tasks, follow through with development and testing, review PRs, push updates to production, and gradually release behind feature flags. You'll be working on features related to Member Management Areas, Member Invite Flows, Member Sign Up/Authentication, Workflows, etc. This role requires a high level of technical proficiency and a strong understanding of software development best practices.What you'll be doingWork autonomously on a frontend architecture written in React, Ruby on Rails and TailwindCSSBuild critical features and improvements for our web app, with a product-first mindsetWork closely with Circle's co-founders throughout the feature design processWork closely with our designers to create a world-class user experienceFoster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experienceWhat you'll need to be successfulStrong alignment with our values, find our values on our career page if you haven’t read up on them yetYou are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 54+ years experience working as a front-end developer on complex web applicationsStrong proficiency in React, CSS/SCCS, TailwindCSS, JavaScript, TypeScript, and state managers like Zustand and React QueryExperience working on a fully distributed team, asynchronousGood debugging capabilitiesJudgement and an attention to detail when it comes to architectural, product, design, and process decisions, your judgement should inspire a high level of trust within the teamA desire to work in an environment which values speed of iteration and individual autonomyMotivation to understand the business, our users, their requirements, and to deliver resultsBonus pointsExperience with Ruby on Rails and MySQL/PostgreSQLPrevious experience working with community-led platformsA track record of picking up new technologies and skills as you ship high-quality codeThe fun stuffFully remote: work from anywhere in the world!Autonomy and trust to do your job: we care about outcomes over everything else.Paid time away: all employees are given 35 days of PTO annually.Generous U.S. benchmarked compensation and startup equity no matter where you are in the world. *Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable! Some features on our roadmap include rebuilding member invitation flows, creating new analytics views, and enhancing user activity scores.In this role, you will partake in all stages of the development lifecycle, from initial task definition to final deployment. *Home office stipend to help you get up and running.Learning & development stipend to help you level up your professional skills.Annual bonus potential for roles that don't already receive variable income or commission.Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We make it really easy to bring people, discussions, live streams, content, events and payments together — all in one place, all under a personalized brand.In November 2021, Circle raised $25M (Series A) to accelerate the way we help creators and brands interact with their customers, their partners, and their community.Circle is a 100% remote company!
Care Coordinator
Company: Tangelo
Location: USA
Posted Oct 09, 2023
Tangelo is dedicated to providing accessible and affordable access to fresh, nutritious foods. You'll help resolve issues, answer questions, and provide expert guidance to help our customers get the most out of our platform. Come be a part of our dynamic team and make a difference in the lives of millions of Americans.Responsibilities Respond to customer inquiries via phone, email, and chat in a friendly, helpful, and professional manner Identify and resolve customer issues in a timely and efficient manner leveraging strong critical thinking skills Guide customers through the platform and its features Perform research on customer issues as needed, including researching transactions, orderfulfillment issues, troubleshooting technical errors and research as required Work with internal teams to resolve complex issues and be a voice for the customer Continuously learn about Tangelo's products and services in order to be an expert resource for customers Requirements At least 3 years of experience in customer support or a related field Bachelor's degree or equivalent experience preferred Excellent written and verbal communication skills Strong problem-solving and critical thinking skills Ability to work in a fast-paced environment Comfortable with technology and the ability to learn new software quickly Comfortable and effective working remotely Empathy, Passion and Drive to WOW the Customer! Work from anywhere Tangelo, a leading food benefits platform, is looking for a motivated and enthusiastic Care Coordinator to join its team. Our platform provides subsidized medically tailored meals and healthy grocery delivery at reduced costs, or even free, through partnerships with insurance companies, governments, universities, non-profits, and employers. As a Care Coordinator, you will play a critical role in ensuring Tangelo's customers receive the best possible support and service. Proficiency with Google Suite & other internet based systems A passion for helping people Bi-lingual a plus but not required Benefits Competitive salary Health Reimbursement Arrangement Unlimited PTO Company laptop Remote first! Tangelo aims to improve healthy food access and promote healthier lifestyles by making nutritious, affordable, and delicious food options accessible through a benefits platform for low-income families and those with chronic conditions.